Very happy to have spent a bit extra for the low-profile of the recessed flashing kit.
The only debate we had which prevents giving it full marks is the excessive skirt below the windows. It extends over several courses of tiles so is quite prominent.
We would have trimmed it down but we're concerned over warranty
“5 star service from Anna. She advised us throughout to facilitate our needs and was very efficient. When an issue arose with a delivery she calmly sorted the issues, quickly and without fuss And kept us informed throughout the process. Thank you Anna....a huge asset to Roof windows 4 you!!”
“Every contact we've had with them has been extremely helpful, efficient and anticipating our needs. We were even corrected when we over-ordered on something, after the order had been placed and paid for. If only all companies were like this......
Consequently, they deserve much appreciation and congratulations”
“I contacted Tracy to enquiry about a Fakro window, something we have never fitted before, cannot fault the service, Tracy was very knowledable about what we needed and supplied a link to a cart ready for me to check out.
Simply follow the link, pay and within 4 days the courier had contacted me regarding delivery.
How painless is that.
Will certainly use again.”
“The information and service from John of Fakro in the technical department was helpful and clear relating to a specific issue of a conservation project. When I then contacted Tracey in Sales excellent service and understood what was required following contact with John, I received a follow up contact with approximate delivery time.”
“Dave was very helpful (and patient!) as I needed ventless windows which are a bespoke product due to installation on MVHR. Despite being bespoke the price difference was reasonable and the order was made up for me by Dave and sent in a link to my email.
So the service was excellent just hope the windows are as good when I get them!!!”