Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,748 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,748 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 3rd January 2023

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Asked for a repair on one of my existing doors. Was quoted a price after providing pictures/etc. Subsequently told you were unable to repair my doors because of size of slats. I had quoted the size of the slates from the outset.”

Helpful Report

Posted 1 year ago

“I'm very happy with the ease of fitting (I consider myself a competent DIYer). The you tube videos helped. Very satisfied with its operation. The only snag was the first controller would randomly open the door on its own. The new one supplied seems fine.”

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Posted 1 year ago

“Very pleased with our Rollerdor. Fitting was quick and precise and included disposal of the existing up and over metal door. If I have a criticism, it would have been better if you had used paintable mastic for the installation. This would have made painting the white rendering each side much easier.”

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Posted 1 year ago

“Excellent product and aftersales service.”

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Posted 1 year ago

“Excellent service, no delay in despatch and very easy to order parts. Customer service very helpful with advise on how ro set up door limits etc. Would recommend rollerdor.”

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Posted 1 year ago

“Well made door, good price. Delivery on time. Good back up service when it wasn't too apparent how the electrics worked, Recommended”

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Posted 1 year ago

“A delight to deal with, doors really easy to fit and a lot of free advice on fitting, I have also ordered spare parts for a different set of doors and the Staff have been extreremley helpful in identifying and supplying the correct parts”

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Posted 1 year ago

“The Control unit arrived on time and came with a good wiring diagram and worked the first time.”

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Posted 1 year ago

“We have had our twin Rollerdor garage doors installed for over a year and they are still looking good and working well. They were easy to fit ... and they fitted like a glove! I did have an issue a few months after fitting where one of the garage doors opened itself for no apparent reason. Rollerdor responded quickly and sent out new parts, which appears to have resolved the problem. I have received numerous comments on how good they look and enquiries about where I got them from and how much they cost which, by the way, was very reasonable.”

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Posted 1 year ago

“Very good garage doors and always a good service from Rollerdor”

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Posted 1 year ago

“The door has been installed for about 6 months. It has been used 3 to 4 times a week with no problems at all. Having a car keep in a garage after 40 years of being kept outside was wonderful. The installation was carried out with care and consideration.”

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Posted 1 year ago

“Brilliant garage door, cheap and easy to fit I had a small issue with the edge sensor and the after sales team were fantastic, and got it sorted with the minimum of fuss, I would thoroughly recommend RollerDor”

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Posted 1 year ago

“My initial experience with the garage door was good but after 12 months of occasional use only, the connecting straps started to break, rollerdoor replaced these first six items so all good, Then 12 months later the straps went again bearing in mind i dont use this garage door regular, so i purchase some and fitted them again, then some months later i decided to just check how the replacement ones were performing and found the octagonal rings on the drive shaft had all cracked so again had to puchase replacements, not a big issue apart from having to strip the door down again, So the moral to this story is rollerdoor need to change the construction material of these components before i would purchase another off them and couldnt possibly recomend their doors to anyone until these issues are changed. This review is a genuine long term test of this product so everyone please take heed.”

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Posted 1 year ago

“Not the best product control box loses its memory if power turned off. Customer service not the best. Better products our there”

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Posted 1 year ago

“Good Service excellent advice and very good prices. Fitted the new motor by myself but May have been safer if I had someone to help. I am 79 now.”

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Posted 1 year ago

“had many problems with door andas it is the only way of getting in garage it is a bine. not a really reliable door plus fobs do not last long.”

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Posted 1 year ago

“The door was damaged when taken out of pack report it and fitted it damaged as old door was taken off. They asked if they could send someone to look at the damage and said there would be no charge involved. He came out said the damage was nothing to do with them said it was screws that were no where near the damage and they would not help. Then they have been trying to charge me for the person coming to look £100 ever since. I did not ask them to come out and when they said they wanted to come out I check twice on the phone and by email that there would not be a charge. Both times I was told there would not but still tried to get me to pay after. I will never use them again.”

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Posted 1 year ago

“I contacted rolldor as I am on my third remote key the person I spoke to asked me to send the faulty remotes to them and they would replace them free of charge this time waited and waited but nothing came contacted rollerdor again and the girl on the phone said they had no record of receiving any remotes from me so not happy with thier service unless you pay them.”

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Posted 1 year ago

“I've bought 2 of these doors. Very easy to self fit. Delivery was excellent and on time. Customer service and delivery driver were all really helpful. Would recommend this company to anyone!”

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Posted 1 year ago

“Excellent service, any issues dealt with efficiently and great customer service”

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Posted 1 year ago

Rollerdor is rated 4.8 based on 2,748 reviews