“Took a little while to get posted out due to items being out of stock but once I phoned and they explained situation it was sent quite quickly.. Adding the personal details that are special put a smile on my daughters face who is absolutely delighted with it..”
“Customer service is a definite 10/10. Assisted me with my order as I had typed my email in incorrectly, then kept me informed via phone of the status of my order as they were having difficulty with their supplier and the items I wanted. They helped me choose an alternative and sent it out as a nxt day delivery. I cannot fault them”
“My order had a little delay but staff kept me informed and even swapped my item for something else at no more expense to myself when it was obvious that my order would not arrive as expected for Christmas,”