Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 216 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 3rd November 2022

Anonymous

Anonymous // 01/01/2019

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“Fantastic Service, the ordering process was so simple from start to finish. We wouldn't hesitate to use you again.”

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Thank you so much for the feedback, we look forward to working with you again!

“Rocket Charities were so easy to talk to and they understood exactly what we wanted. From confirming the order to having the medals in our hands was just 4 weeks, which was amazing!”

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Thank you for your great feedback, Jenny

“What an excellent company! We are a very small, new charity and this was the first time we had ventured into this type of purchase. Veena and Beth were so helpful, talked me through the process, answered all my 'silly' questions and the pin badges are great and arrived ahead of schedule! Fully recommended.”

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Hi Audrey. Thank you so much, we're so pleased to hear that you are you pleased with your badges. It was great to work with you and we hope to do so again in the future. Best wishes, Veena & Beth

“Nothing is ever too much, the team work with you find, design and produce your product. A first class service from start to finish.”

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Thanks Neil, its been great working with you with over the years on all your products, Jenny

“Very professional and speedy service. Great products as well. Even helped us out at short notice for a charity event. We would highly recommend Rocket Charities.”

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Hi Clynton, thank you for your great review, it was great working with you and hope I can be of help in the future, Jenny

“The ordering process was smooth and the trolley coins and pin badges are great. I am so pleased with the quality. This was the first time using our new logo for such items and we were delighted by how it turned out, especially the colours.”

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Hi Hilary, thank you for your great review, it was great working with you on badges and trolley coins, I hope I can be of help in the future, Jenny

“Jenny and Jensen are amazing and put up with our stupidly complex orders and signing off systems!”

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Hi Claudia, thank you for your lovely review :) both Jensen and I love working with you too

“Jenny at Rocket is always quick to respond to queries or enquiries, the artwork is iniviative, and the quality of the goods we have bought us fantastic. Ongoing custom guaranteed!”

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Hi Rachel, thank you for great view, its been great working on your different range of merchandise, everyone loves your logo

“Rocket produced a range of items for our cash collections. Good value, quick and great customer care. John, Humanity & Inclusion”

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Hi John, thank you for the excellent feedback. It was a pleasure to work with you and I hope to do so again in the future. Best wishes, Beth.

“We received great advice from Jenny about the different products available and support throughout the design process. The products arrived ahead of time and were great quality at a competitive price. We'll definitely use Rocket again.”

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Hi Emily thank you for lovely review, I am pleased you liked your badges and would be pleased to help on any future projects

“Very quick response to request for Merchandise”

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Hi Anne, thank you for the feedback. As always, it was a pleasure to work with you.

“Jenny Feist was very accomodating and on an order which wasn't printed correctly she ensured replacements were sent in a timely manner. Overall she is very friendly and helpful and it's been a pleasure working with her. she will always try to price match too which as a charity helps us to keep using you.”

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“Lovely staff, quick to respond, great products”

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“No request is ever to difficult, Jenny and her team and so helpful and I could not recommend them highly enough. The final products are always first class.”

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“Brilliant service and product. Thanks so much!”

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“They were always very helpful and obliging”

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“We had to order some Charity merchandise in a very short period of time. Rocket not only listened, but acted and helped us get what we needed perfectly, and swiftly. We will definitely be using Rocket Charities again soon, and most probably for a very long time. Superb Customer Service!!!”

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“earlier than expected delivery, booking in process followed, great communication”

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“Friendly, patient staff and meeting all our requests despite tight deadlines and frequent issues and things changing.”

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“Rocket were hugely helpful in advising and getting together an order for an event with an extremely tight turnaround - we're very grateful!”

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Rocket Charities is rated 4.9 based on 216 reviews