Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 216 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 3rd November 2022

Anonymous

Anonymous // 01/01/2019

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“Good quality products and reasonably quick response to emails. Overall happy with what we received.”

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“Couldn't have been more helpful and accommodating! Would definitely use them again.”

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Hi Gill! Thank you for this. It was great to work with you on your water bottles. Jensen :-)

“The service was amazing. The process couldn't have been easier - Veena, our account manager, was always there to help and advise on every aspect of our order. The badges we had made were great and were exactly as we expected. They have been a big success with our donors!”

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Thank you for the great review! It's lovely to hear about the success of your badges. We really enjoyed working with you on this project and hope to do so again in the future.

“communication throughout the production was great which led to the outcome being of very good quality and we are very pleased with it. the only thing I would change is the amount of plastic involved in the packaging”

Rocket Charities 5 star review on 28th August 2018

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Hi Antaia, thank you for leaving such a fantastic review and picture of your badge. We were so pleased with the outcome of your badges and it's great to hear you are too. We are working closely with our factories to find a way of packaging the badges which reduces the amount of plastic used but still keeps the badges from being damaged.

“We know we are fussy, awkward customers, but we are always treated with a friendly and positive appraoch to all our requests. The final results speak for themselves, they look absolutely fabulous, a product of which we can be proud.”

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Hi Rick, we really enjoy working with you on your badges and we are so glad that you had a successful Bird Fair! We are looking forward to working with you on the next set of designs.

“Rocket Charities are an excellent company to deal with. Fast, efficient, professional and reasonable prices to boot. We have worked with Rocket for at least 20 years and will continue to do so for the foreseeable future.”

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“Another great service from Rocket Charities for our cycle jerseys!”

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“Great service, from enquiry to delivery. Helpful and informed staff always ready to help. Happy to recommend”

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“The service is friendly, personal and helpful and the product is lovely quality. The process has exceeded our expectations in terms of speed and efficiency and were completely delighted with the pins. Just chuffed to bits, thank you.”

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“Jenny looks after us incredibly well and has a fantastic attention to detail. We know when we are going to receive our merchandise and we have never had a problem with printing or quality, which is excellent. Always a pleasure to work with Rocket and Jenny.”

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Hi Marie! Thank you for a lovely review, always great working with you. Jenny x

“Excellent service, great value for money and quality products! Really please with our new home collection boxes.”

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“Working with Rocket Charities was a great experience. With a background in traditional litho print, creating badges isn't my speciality; however, the contacts at Rocket Charities were knowledgable and gave advice and alternative designs when necessary. The final result was far better than we expected. The photo doesn't really do the final product justice, but we're thrilled with the result! A hassle-free experience from start to finish.”

Rocket Charities 5 star review on 27th July 2018

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“Fast service, polite employees, beautiful badge design”

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Thank you for the great review! It was a pleasure to work with you.

“Rocket Charities were able to arrange a design and delivery for a very short delivery time which was just brilliant. Great service and such lovely customer service. Thank you!”

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Hi Sanna, thank you for your lovely comments, its was great working with you and hope I can be of help in the future

“The Rocket Staff were patient and helpful in assisiting me to have lapel ribbons produced for my local cancer charity. The good s were produced successfully on time.”

Rocket Charities 5 star review on 3rd June 2018

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Hi Geoff, thank you for your lovely review, it was nice working with you on your ribbon badges, Jenny

“The service was exceptional and working with the team great experience. From the design stage to completed project the response, service and skill of the Rocket management and staff was friendly, professional, gifted, creative and focussed. We felt that a real and personal interest was taken in our project and everyone involved has the aim to get things right. Thanks and congratulations!”

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We all loved working with you on your project, thank you for giving us the opportunity to be part of it. We really appreciate you writing such a lovely review. It was a pleasure to meet you and your wife and we hope to see you again soon!

“Great service always efficient and on time”

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Thats great, thanks Alyson, pleased to be of help, Jenny

“I ordered some home collection boxes. Rocket responded promptly to design queries and amendment. Delivery times were good and package appropriately packed. Product is high quality and gives a real professional look.”

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Thank you Sharon! Great to hear that you liked the Home collection boxes, a pleasure to work with you. Happy to help with anything in the future.

“Very helpful staff and we're pleased with the end product.”

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Hi Kaya, it's great to hear you were pleased with the end product! You were such a pleasure to deal with and thank you for the lovely review.

“Amazing, friendly, professional company who work hard to get the results and have unbelievable patience with their clients.”

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It's never a chore to work with you, thank you for your continued custom!

Rocket Charities is rated 4.9 based on 216 reviews