Robes n Rails Reviews

Name: Robes n Rails
Rating: 4.93

4.9 Rating 282 Reviews

99 %

of reviewers recommend Robes n Rails

Company Reviews

Metrics

Info

4.9

Based on 282 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from visiting the showroom to the fitting of our walk in wardrobes by Pablo & Jimmy, very professional & personable, extremely tidy & finished to a high standard. Thank you”

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Posted 1 year ago

Thank you so much for your 5-star rating of Robes n Rails! We are delighted to hear that your experience with us from visiting our showroom to the fitting by Pablo & Jimmy was professional, personable, and finished to a high standard. The Robes n Rails Team

Posted 1 year ago

“Everyone associated with the fitting of my wardrobes was professional, polite and helpful in every way. Paulo and Jimmy were excellent. The shoe carousel is the envy of my friends!! Marilyn T”

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Posted 1 year ago

Thank you for your 5-star review and kind words! We're glad to hear you're happy with the fitting of your wardrobes. We hope you enjoy your shoe carousel. The Robes n Rails Team

Posted 1 year ago

“Had new wardrobe fitted. Excellent service from visiting the showroom to the installation. At every stage everyone we dealt with were super helpful and friendly. The two guys who came to install the wardrobes Matt and Wayne did a brilliant job, they were friendly and respectful of the property, they even hovered when they were finished. I couldn’t be happier with the wardrobes they look so much better than I had in my mind. Will definitely use you guys again. I would recommend anyone looking for built in storage spaces to go check these guys out.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating of Robes n Rails, Katey! We are so glad to hear that you had such a great experience. We appreciate your kind words about Matt and Wayne, their hard work and dedication is highly appreciated. We hope you enjoy your new wardrobe and would love to help you again with any wardrobe needs if you ever have them in the future. Thanks again!

Posted 1 year ago

“An excellent service throughout. The showroom staff were friendly and helpful and able to answer all our questions. We are delighted with the wardrobes, Matt and Wayne who built the wardrobes were friendly and professional and cleaned up everywhere before they left. We would highly recommend!”

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Posted 1 year ago

Thank you so much, Steve & Linda, for your wonderful 5-star rating of Robes n Rails! We are thrilled to hear that the showroom staff were friendly and helpful, that Matt and Wayne were professional and clean, and that you would highly recommend us. We hope to see you again! The Robes n Rails Team

Posted 1 year ago

“Delighted with our new wardrobes. The communication from all the dealings and service we had was first class. Matty and Jamie came to fit them and were polite and hardworking and left everything clean and tidy. We would have no hesitation in recommending them. Thanks you Robes and Rails.”

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Posted 1 year ago

Thank you for the 5 star rating, Susan! We really appreciate your comments and will pass them over to Matt & Jamie! We hope to see you again! The Robes n Rails Team

Posted 1 year ago

“A great experience from start to finish. Compared to the national companies we'd obtained quotes from, Robes n Rails were head and shoulders above in terms of customer service, design and quality. Matt, Wayne and Jamie are fantastic fitters, prompt, clean/tidy and take great pride in what they do. They worked really hard to deliver our project on time and didn't disappoint.”

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Posted 1 year ago

Thank you so much for the 5 star rating for Robes n Rails! It is wonderful to hear that you had a great experience from start to finish. We are very fortunate to have Matt, Wayne, and Jamie on our team and your comments will be passed over to them. We greatly appreciate your kind words and hope to see you again! The Robes n Rails Team

Posted 1 year ago

“Jamie and Wayne did a great job of fitting my new wardrobes.”

Helpful Report

Posted 1 year ago

Hi, Thank you for the 5 stars and lovely review. We appreciate it! The Robes n Rails Team

Posted 1 year ago

“We are very pleased with our new wardrobes, Paulo, Wayne and Jimmy were on site for two days and completed the project as predicted. Their work was exacly as promised and we are delighted with the results. They were very polite, tidy and respectful and did a fantastic job. We would highly recommend Robes and Rails.”

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Posted 1 year ago

“Used on numerous occasions, competitive price, friendly service in showroom, surveyor and fitters, always a clean and tidy job. Highly recommend.”

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Posted 1 year ago

“I had shoe cupboard and drawers fitted yesterday (29 November 2022) and they are beautiful. The only fly in the ointment is that the bedside cabinet, ordered at the same time, is too big for the allotted space. However this is being rectified and Paulo and Jaime, who did the work, were very helpful, clean and efficient. I have had wardrobes fitted in the past and these have been excellent. Because of illness I had to postpone the work but they arrived promptly yesterday.”

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Posted 1 year ago

“We had fitted wardrobes installed on the 25th Nov along with bedside cabinets. From the initial visit to the showroom, through to the finished product, we have been delighted. Everyone has been professional, efficient and friendly. Special thanks to the fitters Jimmy and Paulo who did an excellent job from start to finish.”

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Posted 1 year ago

“The robes & rails fitters have just completed 2 fitted wardrobes in our 2 bedrooms today, Wednesday 23rd November 2022. The two young men Matt & Wayne worked tirelessly and without any fuss. Their workmanship was second to none. The wardrobes finished articles are brilliant and my wife and I could not be more pleased. It has now given the 2 bedrooms the WOW factor. From robes n rails owner to all his staff, are to be complimented on their professional manner and courtesy shown. Also without any sales pressure only good sound advice.”

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Posted 1 year ago

“Thankyou to Richard , showroom staff and especially Matt and Wayne who worked together brilliantly and were friendly , helpful, informative at each stage , polite and left the rooms clean and tidy whilst recently fitting wardrobes in two of my bedrooms and did an amazing job on October 14 th and 18th . Thankyou .”

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Posted 1 year ago

“Matt & Jamie were great! The wardrobes look fantastic and they were lovely throughout the whole process, couldn't recommend enough.”

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Posted 1 year ago

“From start to finish this was a highly professional operation. The team of: Paulo, Matt, Luke, and Wayne provided a fantastic finished product. Timely arrival, smooth and efficient teamwork they provided exceptional customer service. Kept informed at every stage of the work their workmanship and customer care was exceptional. A credit to the company. Would fully recommend this company and its workforce.”

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Posted 1 year ago

“Matt and Wayne fitted a wardrobe and 2 cupboards recently to one of our bedrooms. They had good attention to detail and worked well together to fit the difficult shaped room out and cleaned up well afterwards! Thank you very much.”

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Posted 1 year ago

“Paulo and Jimmy came and fitted top boxes and chests of draws to existing wardrobes, they did a fantastic job so pleased with result. Everything was left spot on. Well done lads and Robes and Rails”

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Posted 1 year ago

“After having a water leak our existing Robes n Rails bedroom furniture was significantly damaged, I would like to thank them for the brilliant repair and reinstalling they have done for us.”

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Posted 1 year ago

“Recently had a hall cupboard installed. Process from end to end was really easy and everyone really friendly and helpful. Matt did a great job and left everything really clean and tidy.”

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Posted 1 year ago

“We sourced three wardrobes from Robes n Rails. Paulo and Jimmy spent 3 days with us during which they identified some better practical adjustments to the layouts we had originally asked for. The four of us considered these together and collectively decided on the best option…and the outcome? 3 dazzling wardrobes and 100% customer satisfaction. Brilliant…full marks to the Robes n Rails team all round.”

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Posted 1 year ago

Robes n Rails is rated 4.9 based on 282 reviews