“We were looking for a place South West of Nottingham City Centre. While other letting agencies did not even turn up at the agreed time and place to view properties, Robert Ellis was the exact opposite: We could even shuffle around viewing dates on the day to help us see more properties which in the end lead us to the beautiful place we are in now.
All requests were handled very quickly and to the point - and we can only thank Mr. D. Murkey for his commitment without whom it would not have been possible in this timely manner!
“We were buying in Long Eaton so dealt with the Long Eaton branch. Eventhough it was during covid they were always available and easily contactable. We had Dawn Stokes as our estate agent and she was absolutely amazing! Very kind and understanding. Never missed a beat. We were first time buyers and she helped every step of the way explaining things to us and ensuring things were going okay. We had issues with our solicitor and Robert Ellis dealt with everything which was above and beyond what they needed to do. They allowed us multiple visits and followed all covid rules. They were just fabulous for us. We completed in September. Thank you especially to Dawn though she made a huge difference to our process!”
“Despite COVID, the team at Robert Ellis managed to sell my Mother's House in record time! Very happy with the service and quite frankly amazed that they managed to do what they did!! The way they dealt with me was quick, efficient, and incredible considering the problems the virus caused..... Excellent!! Big thanks to Marie and the team!!”
“Many thanks to the team at Robert Ellis for their support ref to our recent sale and purchase during a difficult time for us all ie covid . We finally made it to completion ! With a special thank you to Holly but not forgetting the general updates from the staff.
Chris & Pat Goss.”
“Another smooth letting by Wendy and the Stapleford team.
Everything dealt with in your normal and efficient way. You and the team really took the stress out of the situation in these strange covid times and kept us up to date on everything we needed to know.”
“Robert Ellis have provided an outstanding service, allowing us to sell our house quickly for the right price. They also found us our dream home as they built up a strong client profile on what it was we were looking for.
Holly Tor was managing our case and was always available on the phone or via Email to throughly and rapidly answer any questions. Holly always kept us up to date and chased the solicitors to ensure we weren't waiting for anything unnecessarily. Holly was very professional but we also could have a chat and laugh on the phone as she was very understanding and was never in to much of a rush to listen. Therefore we have completed the sale quickly even under the new Covid-19 restrictions.
We had our home valued by Mark who was extremely thorough and explained everything in a way which was easily understood. Mark was very professional and took into account our individual needs as a family.
Going with Robert Ellis was definitely the best decision we made.
“Excellent service in selling the bungalow of my Aunt & Uncle despite several setbacks that couldn’t be foreseen or controlled. Throughout all Marie provided consistently calm and professional support.”
“The team at Robert Ellis were brilliant every step of the way. Selling our house during a pandemic certainly had it's challenges but the support we received was invaluable. Special mention to Helen who literally provided a shoulder to cry on when things didn't go to plan and also to Melanie who was brilliant at continually chasing to ensure we made it to completion and was always there when we needed her. The team were friendly and supportive during a very stressful time. Thank you!”
“Robert Ellis were efficient, friendly and sold our house very quickly. Nathan gave us all the information we needed and ensured we were happy with everything. Beth has been amazing and always kept us informed of the progress with the sale. Fantastic service.”