Riverside Reviews

4.87 Rating 10,670 Reviews
97 %
of reviewers recommend Riverside
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.


Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.


With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.


Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.


To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.


Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website


01992 514778




Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX

Write Your review

Tell us how Riverside made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Great service as always.
Posted 3 weeks ago
Having ordered at the weekend I had the BBQ assembled and proudly showing itself off by Tuesday which is incredibly quick delivery.
When I called Riverside for a couple of after sales questions I was able to speak to a humanoid on each occasion and I was accurately advised which was great.
Have still a couple of additional bits to buy and they will definitely come from Riverside.
I have no hesitation in recommending their helpful and speedy service.
David S
Posted 3 weeks ago
Good communication, and prompt delivery. Item arrived exactly as expected , no problems
Posted 3 weeks ago
Very happy with product well made
Posted 3 weeks ago
Product exactly as described and delivered quickly
Posted 3 weeks ago
Excellent service
Posted 3 weeks ago
It has taken me quite a long time to obtain a replacement cover for our large garden umbrella,
but this was probably more the fault of the actual supplier (Alexander Rose) rather than the retailer Riverside, who have tried to be helpful.
Posted 3 weeks ago
Good products,(in my case a Webber 47cm BBQ)helpful staff, good sale prices, excellent delivery service.
Posted 4 weeks ago
Good quality product at good price. Very prompt delivery.
Posted 4 weeks ago
Ordered Alexander Rose Wood Sealer and Treatment.Excellent price and arrived within a couple of days. Well packaged.Will not hesitate to purchase from Riverside again.Excellent Company to deal with.
Posted 4 weeks ago
Service was prompt, sorted our problem out very swiftly. Recommend!!
Posted 4 weeks ago
Excellent service
Posted 4 weeks ago
I ordered recently some Elho planters on-line. They were competitively priced and arrived promptly and well packed. I had brief dealings with their Customer Service which is excellent.
Posted 4 weeks ago
first class service both times
Posted 4 weeks ago
Riverside website was quite easy to use and follow up was good. They responded very quickly when contacted about a problem with the BBQ. Down to Weber that replacement not in stock for over 2 months. Will shop here again.
Posted 4 weeks ago
My order arrived super quick and in good condition. Well packed.
I ordered fake cotoneaster hedge to hide an ugly fence & give me more privacy. It looks amazing. Very pleased!
Posted 4 weeks ago
Delivery was very quick indeed. Product was as described. Will definitely buy from Riverside again.
Posted 4 weeks ago
Perfect, in every way
Posted 4 weeks ago
We have bought these covers before so new what to expect delivery was prompt
Posted 4 weeks ago
Great service and would highly recommend...
Posted 4 weeks ago
Riverside is rated 4.87 based on 10,670 reviews