Riverside Reviews

4.9 Rating 15,628 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,628 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX
Hertford
SG13 8XX

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Prompt and efficient service. Delivery driver exceptionally helpful and courteous. Furniture of excellent quality and not damaged. Would have no hesitation in purchasing from Riverside again.
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Posted 4 months ago
Delivered on time as item as expected
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Posted 4 months ago
Provided exactly what I wanted, when I wanted it and such a prompt efficient delivery service.
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Posted 4 months ago
Lovely service, quick delivery and good prices well done.
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Posted 4 months ago
As usual Riverside informed me when the product was back in stock. I ordered it that afternoon and it was delivered the next day. Excellent customer service again.
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Posted 4 months ago
Great business, easy to use website and some very good bargains.
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Posted 4 months ago
Great service. Really pleased with the Weber Smokey Joe BBQ. Perfect for my husband to take fishing. Excellent price too. Thank you 😊
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Posted 4 months ago
Great price, easy to use website & quick delivery. Looking forward to firing up the new BBQ on Christmas day!
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Posted 4 months ago
Awesome price, for a great product and a brilliant service. Thanks!
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Posted 4 months ago
I ordered a bench at a really excellent sale price. We were delighted with that! Delivery costs were included and it was dispatched swiftly. Riverside called me to check which day I wanted it delivered. I was grateful for the personal communication. As it's winter we haven't put the bench together yet but we opened the packaging to check it was all there. Looks perfect. Will look forward to constructing it in the Spring. Many thanks for the service.
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Posted 4 months ago
I bought a wonderful bench from Riverside online, paid in the late afternoon, had a phone call the next day asking me when I would like delivery, and received the bench the next day. It's a lovely, heavy, very good quality item, I wish I had room for more! Brilliant all round, thank you.
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Posted 4 months ago
The item was oversold so I was offered one instead of the four I ordered, Elected to take full refund as they were intended to be for bbq enthusiast friends of mine, Extremely disappointed, To be fair it's the first time riverside have let me down,
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Posted 4 months ago
Customer service was excellent, items were as described and arrived in good time.
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Posted 4 months ago
I continue to be impressed with the exceptional service provided by Riverside Garden centre. The recent delivery of my Traeger smoking pellets was yet another testament to their commitment to quality. Not only did the pellets arrive in perfect condition, but the consistently great prices showcase the value they bring to customers like me. Every transaction with them reinforces my trust in their reliability and dedication to customer satisfaction.
Riverside 5 star review on 7th December 2023
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Posted 4 months ago
Great service with fast delivery 👍
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Posted 4 months ago
First class service as usual
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Posted 4 months ago
Arrived on time, pleased with product although havent really used yet
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Posted 4 months ago
Excellent and friendly service, bench arrived the next day.
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Posted 4 months ago
Our new bench is comfortable, sturdy and really well made. Riverside gave fantastic, quick customer service on the delivery. Couldbt be more pleased
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Posted 4 months ago
Have not received item, long delay.
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Posted 4 months ago
Hi Michael, Thank you for your review, unfortunately we are not able to offer assistance with order issues that we have not been made aware of. I have been unable to find any correspondance from your email address in our inbox. I have checked the tracking information for your order and can see that Parcelforce attempted delivery on November 30th. Your order is being held in the depot for redelivery and Parcelforce should have left you a card explaining what to do next. If you require any further assistance please do give us a call or email. Kind regards, Riverside
Posted 4 months ago
Riverside is rated 4.9 based on 15,628 reviews