Riverside Reviews

4.87 Rating 10,683 Reviews
97 %
of reviewers recommend Riverside
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.


Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.


With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.


Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.


To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.


Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website


01992 514778




Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX

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Goods arrived on time but the Webber gloves are not as good as much cheaper ones purched on e bay. These are NOT worth the price tag
Posted 5 days ago
Arrived on time and as described
Posted 5 days ago
Excellent service very quick ordered on Saturday parcel arrived on Monday.
Posted 5 days ago
Fast delivery, good product. Fuss free and reliable.
Posted 5 days ago
Nice and thick and sturdy.
Posted 6 days ago
Slight problem with a plastic cover that was cracked. - Riverside responded immediately and firstly apologised for the problem and then had it replaced within 24 hours. What better service could you ask for - I highly recommend Riverside as a reputable company I can rely on.
Posted 6 days ago
Most helpful over the phone about shipping to Northern Ireland and order completed and safely delivered promptly during Covid-19 lockdown difficult times!
Thank you! Delighted with product!
Posted 6 days ago
Great service when purchasing my Weber bbq.
Posted 1 week ago
Very helpful staff when I purchased my Weber bbq and also gave great advice. Excellent service.
Posted 1 week ago
Super fast delivery. However this was a gift and it arrived in original packaging revealing the item. Just a warning to others if buying for an occasion.
Posted 1 week ago
Brilliant service and excellent price. Incredibly prompt delivery. Would definitely use Riverside again.
Posted 1 week ago
Just received this new grate and it looks the business. Will be great to be able to dump the miserable nickel plated grate that made bbqing a chore
Posted 1 week ago
Excellent service and great prices, very pleased.
Posted 1 week ago
Fantastic fast and efficient service from Riverside. The product arrived quickly, as stated and well packaged. Thank you
Posted 1 week ago
Reliable and quick service.
This is another order of the same excellent product which will be a Christmas present for my son who has the same BBQ
Posted 1 week ago
Couldn't believe how quickly these arrived. Well packaged. Very pleased.
Posted 1 week ago
Quick & polite responses to contact and a fast delivery (even in lockdown!)
Posted 1 week ago
Excellent service, fast delivery.
Great product. Quality of artificial Orchids exceeded expectations.
Posted 1 week ago
Always great products with great prices, and fast delivery too. I've never been disappointed with any order from Riverside. Thank you very much team!
Posted 1 week ago
Very good delivery, and parcel well packed. Arrived just it time for rain. Thank you
Posted 1 week ago
Riverside is rated 4.87 based on 10,683 reviews