Rimmers Music Reviews

4.8 Rating 4,131 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,131 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

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Rimmers Music 5 star review on 3rd April 2024
Annette
Rimmers Music 5 star review on 22nd February 2024
Keith
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 26th January 2024
Sule
Rimmers Music 5 star review on 25th January 2024
Michael
Rimmers Music 5 star review on 29th October 2023
Jiordath
133
Anonymous
Anonymous  // 01/01/2019
Excellent service, there was some confusion regarding delivery updates from TNT but I phoned Rimmers and spoke to Pete who reassured me that my piano was out for delivery. It arrived within the timescale and was easy to assemble and set up. Great service and I am very pleased with my piano. Thank you.
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Posted 2 months ago
Perfect delivery, great product and price! Highly recommended
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Posted 2 months ago
My salary was on Friday 26th of January and that evening I decided to by Electric Piano Roland FP-10 which was on discounted price of £349 but there was a line running on the website telling me that if I have ordered at that moment delivery would be next working day that would be the 30th of January but my family member had an medical appointment and I had to accompany her which meant that nobody would be at home 30th of January. I decided to contact the website to rearrange the delivery date but guess what, there is no contact phone number for someone to call to Customer Service and there is no chat room either. The website was running line with the same delivery date even Suturday and Sunday I had to wait for Monday 29th of January to come only to see that the January sale has Finished already and now Piano is priced £359 instead of £349. So I had order the item already with more expensive price only because there is no chance to contact these people over the weekend just to pass them delivery instructions. Only for this reason I am giving the website 4 stars.
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Posted 2 months ago
Great service and my keyboard came next day, very pleased.
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Posted 2 months ago
Best price and excellent online service. Swiftly despatched and precisely tracked for hassle free delivery. Recommended.
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Posted 2 months ago
First time using this company but the Taylor guitar purchased was by far cheaper than all other outlets by a few hundred £s. The postage was free and the package delivered the following day. Very happy with Rimmers Music and will use again. 10/10
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Posted 2 months ago
I travelled by train from Liverpool to Southport in the pouring rain to see some keyboards but the shutters were down and no lights were on. The website says they are open!!
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Posted 2 months ago
I was very undecided which digital piano to buy for my son. When I emailed Rimmers music, they responded immediately and answered every question I asked. thank you very much for your help.
Rimmers Music 5 star review on 26th January 2024
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Posted 2 months ago
Brilliant service and guitar (Les Paul Tribute) is incredible - looks fab, plays perfect and sounds superb, so must have had an excellent setup. Delivery was very quick and arrived earlier than expected.
Rimmers Music 5 star review on 25th January 2024
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Posted 2 months ago
I recently bought a Roland digital piano from the Liverpool branch. The chap who was working (usually works in the Bolton branch I think he said) couldn’t have been more helpful. Spent a good 40 minutes giving me advice and showing me what they had on offer. Once I decided which model I wanted, I had to purchase the piano online as I was in store (the internet in the shop was temporarily down). The piano arrived 2 days later. Couldn’t be happier with the service. Will definitely be going back.
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Posted 3 months ago
I recently bought a yamaha sx 600 from Rimmers Music. The service and advice I received from Rimmers Music was excellent. I found everyone I dealt with very helpful and friendly. The delivery arrangements were superb. Would I recommend them to friends and family? definitely.
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Posted 3 months ago
Fast, efficient service, and a nice product for a beginner like me.
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Posted 3 months ago
Great price, delivery and helpful instruction for assembly.
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Posted 3 months ago
I guess this is a tough one. The guitar was great although the pick guard is a little scratched which I didn’t expect from a new guitar. RM dispatched it quickly but the biggest issue I had was with TNT making it very difficult to get it as they don’t give tracking info and expect you to wait in til 6pm or take the day off work. I waited in for them to not knock the door. They said they left a card but didn’t and I ended up having to drive 90 mins the next day to collect from a distribution centre. For that reason I wouldn’t use RM again. Ditch TNT and I’d reconsider using RM but until then.
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Posted 3 months ago
Delighted with my recent purchase of Genos2.This is the second time i have used Rimmers the whole purchase/exchange process was excellent.The sopprt i received after purchase was also excellent i would have no hesitation in recommending Rimmers.
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Posted 3 months ago
Excelent service highly recomended.
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Posted 3 months ago
The initial service of ordering a Yamaha piano was faultless from order to receipt – the piano was also on sale at a very competitive price. However, we had a small issue with a Yamaha cash-back promotion. I contacted Rimmers by email and within minutes had a telephone call from Andrew (I’ve never had a swifter response to an email – well done Andrew). The issue was immediately resolved and Yamaha have now processed our cash-back request. Well done Rimmers, great communication and service.
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Posted 3 months ago
Really helpful staff and prompt delivery. Very happy with our purchase.
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Posted 3 months ago
Good service good communication during transit great product will have to get it set up for me but very happy 😎
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Posted 3 months ago
The way you are kept informed at each stage of purchase,and delivery.Tottaly satified with your service 10/10 many thanks Happy New Year to you all,thank you.
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Posted 3 months ago
Rimmers Music is rated 4.8 based on 4,131 reviews