Ride + Glide Reviews

4.9 Rating 1,262 Reviews
99 %
of reviewers recommend Ride + Glide
4.9
Based on 1,262 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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We love this shop, my partner waited over a year and a half to buy his one wheel GT and he got from R+G then he has bought lots of accessories again all from R+G they are a fantastic shop and great knowledge about their products. We will continue to purchase only from this reliable source
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Posted 4 months ago
Klima Max- slight issue with delivery but the guys were outstanding in helping resolve the issue. Perfect communication, from advice, purchase and receiving of the scooter. It’s a Christmas present for my daughter so not opened yet.
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Posted 4 months ago
First class advice when buying fantastic products. Bought 2 proper scooters for the boys Thank mark
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Posted 4 months ago
This is the first I'm using Ride+Glide website to purchase a set of brake pads for my Zooz Urban Ultralight 750. The delivery standard method was swift that within 2 days I received the item. But instead two pairs of brake pads I received only one pair. A quick phone call to their customer service and I was advised that the other pair is on its way. I got them already and I am satisfied with the outcome.
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Posted 4 months ago
Incredible customer support, went down to Worthing to try out the one wheel gt and pint and was met with a very supportive environment which helped me make my decision for purchasing. Out of all the one wheel UK dealers, ride and glide is the best. If your thinking about buying a one wheel in the UK, ride and glide is the best choice. Will be purchasing future products from them. :)
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Posted 4 months ago
Great service from these guys and good to support small business
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Posted 4 months ago
Have dealt with ride and glide a few years now buying my e-bike and e scooter bits and pieces .They are very reliable and are just a nice company to deal with .
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Posted 5 months ago
Ride and Glide recently opened up their pre-owned marketplace and were able to sell my Super 73 ZG within a day! Received the funds shortly thereafter. Very good experience for me.
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Posted 5 months ago
Just recently sold my Super 73 rx with this company .Have to say absolutely brilliant easy way to sell your used e bike or scooter .No stress and dodgy online scammers ,it was all dealt with efficiently and the money transferred instantly .Give them a call
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Posted 5 months ago
These guys sold my much loved onewheel for me. Within hours of dropping it off ,it featured on the website. Within days I received an email to say it was sold!! I received fantastic service and ultimately an awesome price for my used kit. Highly recommend
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Posted 5 months ago
Fantastic one wheel gear!
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Posted 5 months ago
Had a problem with my delivery and they assisted very well
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Posted 5 months ago
The Ride & Glide crew are awesome. They sell the stuff I love and they do it with a smile. I’d be lost without them. I’ve ordered many things from them and they always come super fast and as expected. What more could I ask for. x
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Posted 5 months ago
These guys always go above & beyond. Their customer service is absolutely exceptional. I feel comfortable purchasing from them knowning that if I had any problems after my purchase that they’ve got my back. Great guys down at Ride & Glide. Always so helpful and don’t just think of the money - the aftercare is far more than that. Thanks R&G! A very happy customer :)
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Posted 5 months ago
Fantastic customer service - quick on email and always available on the phone. Sorted out my Cycle 2 Work scheme and then I received the bike the next day! Absolutely top quality product too - really pleased. Thank you Peter and Ride+Glide
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Posted 5 months ago
I recently purchased an electric bike from Ride and Glide, and I am thrilled not only with the product but also with the exceptional customer service I received throughout the entire purchasing process. Here's why I believe their customer service deserves commendation: From the moment I walked into their store, the Ride and Glide team greeted me with a warm and friendly attitude. They genuinely listened to my needs and preferences, taking the time to understand exactly what I was looking for in an electric bike. Their knowledge and expertise in the field were evident as they guided me through the available options, answering all of my questions with patience and clarity. The Ride and Glide team demonstrated a genuine passion for their products. They provided detailed information about the electric bike I was interested in, highlighting its unique features and advantages. Their enthusiasm and product knowledge gave me confidence in my purchase, knowing that I was getting the best possible bike to suit my needs. Throughout the purchasing process, the Ride and Glide team went above and beyond to ensure a smooth and hassle-free experience. They provided guidance on the different payment options available and helped me navigate any paperwork or documentation required. Their attention to detail and willingness to assist made the entire process straightforward and enjoyable. After I made my purchase, the Ride and Glide team continued to impress me with their exceptional after-sales support. They promptly addressed any minor issues that arose, ensuring that I was completely satisfied with my electric bike. Their commitment to customer satisfaction was evident, as they went the extra mile to ensure that I had a positive experience. Overall, the customer service provided by Ride and Glide was outstanding. The team's friendly and knowledgeable approach, coupled with their commitment to customer satisfaction, made the entire purchasing experience a pleasure. I would highly recommend Ride and Glide to anyone in search of an electric bike, as their exceptional customer service sets them apart from others in the industry. I would like to extend my appreciation to the Ride and Glide team for their professionalism, expertise, and genuine care. They have truly made my electric bike purchase a delightful and memorable experience. Thank you for going above and beyond to ensure my satisfaction.
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Posted 5 months ago
Excellent aftersales service from Ride & Glide using their online ordering platform. Products recieved next day without additional next day charges. I was expecting to wait a few days for delivery after encountering a puncture for a replacement tyre & innertube on my Scooter
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Posted 5 months ago
Really great customer service. I ordered the wrong item so emailed to have it exchanged. I needed the item urgently as I was leaving the country so the customer care person made an effort to send it immediately. I returned the wrong item on Thursday by post and had the replacement on Friday via DHL, as well as a refund for the price difference. Thank you!
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Posted 5 months ago
As a scooter repair centre we use ride and glide for Nani Dualtron and Kaabo parts. The service is always great the guys we deal with are all very professional and knowledgeable 5 star keep it up guys Daniel Buckland Director Scootify
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Posted 5 months ago
Very helpful guys. Bike was packaged well and arrived speedy as promised. The condition of bike arrived as described as it was a customer bike the company resold. I hope I never need help /warranty but I feel confident they would stand by supporting their customer. Many thanks guys.
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Posted 5 months ago
Ride + Glide is rated 4.9 based on 1,262 reviews