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Richardson and Starling Reviews

4.9 Rating 551 Reviews

98 %

of reviewers recommend Richardson and Starling

Company Reviews

4.9

Based on 551 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 7th December 2023

Richardson and Starling 5 star review on 27th June 2023

Richardson and Starling 5 star review on 28th April 2023

Richardson and Starling 5 star review on 7th September 2022

Richardson and Starling 5 star review on 12th August 2022

Richardson and Starling 5 star review on 28th April 2022

Richardson and Starling 5 star review on 6th April 2022

5

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guys turned up on time that was said done all the work at a very high standard and I would recommend them to anyone that needs work done .plus I would just like to say a very good thankyou to Daniel and grant for the top quality of work I was more than happy with it and left myself with a very dry and beautiful bathroom. Thanks again guys”

Posted 1 year ago

Thanks for the review Michael, it's great to hear you are happy with the work carried out by Daniel and Grant -we'll pass on your comments to them and look forward to working with you in the future.

Posted 1 year ago

“From the initial survey to completion I received an excellent service from the Aberdeen branch. Sarah Angus, Administrator, organised all appointments and the ensured the various tradesmen were able to access my property at the right time despite the remit of the job changing mid job. Sarah kept in touch at all times and the communication was second to none. Due to finding more issues with my wall Steven Mcleavy, Senior Surveyor, had to think in his feet and come up, with a new plan very quickly in order that the job could continue without any days being missed which was greatly appreciated. Davie and Callum were excellent - arriving on time every morning and they worked hard with minimal disruption to myself. Also - excellent clean up job guys.”

Posted 1 year ago

Thank you for your positive review Amanda, we appreciate you taking the time to leave feedback on your experience with us. We'll pass on your comments to Sarah, Steven, Davie and Callum.

Posted 1 year ago

“Technicians were very good, most helpful & made little mess.cleared up as they went & left behind an excellent finish. Thanks to John, David & Kevin for the great work!”

Posted 1 year ago

Thank you for the review George, we appreciate you taking the time to give feedback on your experience with us and we'll pass on your comments to John, David and Kevin

Posted 1 year ago

“Great service all round. Work was carried out to a very high standard and there was no mess left whatsoever. Would definitely recommend R&S”

Posted 1 year ago

Thanks for the review Hendry, we appreciate you taking the time to leave us feedback, and look forward to working with you in the future.

Posted 1 year ago

“Steven was polite and professional while carrying out survey. Davey, Callum, and Frank carried out work tidily, safely, and to a very good standard. Never in my experience was someone sent to assess completed work: Neil was polite and professional in asking me for feedback. I have already recommended Richardson & Starling to a friend needing repairs.”

Posted 1 year ago

Thank you for taking the time to leave us a review. It's great to hear you are happy with the work carried out by Davey, Callum, Neil, Steven and Frank, we'll pass on your comments to them. We look forward to working with you in the future

Posted 1 year ago

“A big thanks to the Kirkcaldy office for their prompt attention to issue with my mother’s home. The survey was undertaken and completed in a courteous and efficient manner, from the efficiency of the ladies in the office through to the professionalism of the surveyor (Danny) who checked her home. I would have highly recommend Richardson and Starling . Many thanks.”

Posted 1 year ago

Thanks for the review Murray. We're pleased to hear you are happy with the job carried out by Danny and the R&S team and we'll pass on your comments to them. We look forward to working with you in the future.

Posted 1 year ago

“Davie is a very hard worker. Callum his apprentice is in good hands with Davie who clearly showed and teached him all realistic aspects of the job being carried out . Callum was very polite and pleasant mannered. I think the initial visit from the surveyor should be more realistic with the time scale of how long the job would take as it ran on longer than I was first told, which proved difficult for me re-arranging my shifts for work. It is a shame that the workman are pulled from one job to another , rather than completing one job properly before moving onto the next. Also it is important for the surveyor to give more detailed information regards the job to be undertaken as in giving them warning about parking, distance from van to property and so on. I feel very lucky to have had such a nice mannered man Davie who did is best to make the job run smoother.”

Posted 1 year ago

Thank you for taking the time to leave us a review. We're pleased to hear you were happy with the job carried out and appreciate your comments on how we can improve our service. We'll pass on your comments to Davie and Callum and look forward to working with you in the future.

Posted 1 year ago

“Great job well done by Ross & Alex (Kirkcaldy Branch). Minimised the mess and did a great job.”

Posted 1 year ago

Thank you for the positive review. It's great to hear you are happy with the service provided by Richardson & Starling. We'll pass on your comments to Ross & Alex and look forward to working with you in the future.

Posted 1 year ago

“Excellent work by Davey and Callum (Aberdeen branch). Very skilled and professional. Punctual and left the room tidy. Many thanks”

Posted 1 year ago

Thanks for the review Linda, it's great to hear you are happy with the work carried out by Davey and Callum and we'll pass on your comments to them. We look forward to working with you in the future.

Posted 1 year ago

“The Dundee branch did a great job. They kept us up to date with what was happening, arriving at the time they said they would and were very friendly. Work was completed to a high standard.”

Posted 1 year ago

Thank you for the positive review Andrew. It's great to hear you are happy with the service provided by the Dundee team. We look forward to working with you in the future.

Posted 1 year ago

“Quote was competitive and fast, they were very flexible about changing initial work date owing to unexpected event my end. The team were excellent, prepared house well to prevent dust and damage, work was carried our promptly and professionally and house tidied up afterwards. Very pleased overall and would use again.”

Posted 1 year ago

Thank you for the review Matt. We appreciate you taking the time to leave feedback on your experience with Richardson & Starling and it's great to hear you were happy with the job carried out. We look forward to working with you in the future.

Posted 1 year ago

“I am very happy with the work carried out from the Aberdeen branch by Davie and Kostas. I was given the date of commencing the work, and estimate of time it would take. Very accurate. I am very happy with the quality of the work, and they cleaned up after also.”

Posted 1 year ago

Thanks for the review Susan. We're pleased to hear you are happy with the job Davie and Kostas carried out and we'll pass on your comments to them. We look forward to working with you in the future.

Posted 1 year ago

“Very happy with the work Darren and Stevie carried out at my property today. They were professional, efficient and super helpful, completed the works with great skill and attention to detail, Would highly recommend”

Posted 1 year ago

Thanks for your review, we're glad to hear that you're happy with the job Darren and Stevie carried out and we'll pass on your comments to them.

Posted 1 year ago

“R&S carried out the work on the rising damp in my house efficiently and took care re containing all the dust .They we’re good at cleaning up.I found Sonny was very helpful in explaining what / when was happening each of the 4 days.I would definitely recommend this company.”

Posted 1 year ago

Thanks for the review Dorothy. It's great to hear you were happy with the job Sonny did and that he was able to talk you through what was happening, we'll pass on your comments to him and look forward to working with you in the future.

Posted 1 year ago

“Great service from Chris. Thank you.”

Posted 1 year ago

Thank you for your review. It's great to hear you are happy with the job that Chris carried out, we'll pass on your comments to him and look forward to working with you in the future.

Posted 1 year ago

“Efficient and excellent customer service. Good communication throughout. Personally experienced company to be highly professional - indicative of their longevity in this area of work.”

Posted 1 year ago

Thanks for taking the time to leave us a review. We really appreciate it and look forward to working with you in the future.

Posted 1 year ago

“Darren carried work out on my bathroom, he was very nice and kind, very considerate of kids also, I’m very happy and would highly recommend”

Posted 1 year ago

Thanks for your review Carly, it's great to hear you were happy with the job Darren carried out and we look forward to working with you in the future.

Posted 1 year ago

“Very happy, couldn’t have been any nicer! Great job.”

Posted 1 year ago

Thanks for your review Carly, it's great to hear you were happy with the job Darren carried out and we look forward to working with you in the future.

Posted 1 year ago

“first class job from start to finish, would definitely recommend.”

Posted 1 year ago

Thanks for taking the time to leave us a review, James. We really appreciate it and look forward to working with you in the future.

Posted 1 year ago

“Kevin L and Jason U carried out work on our property on Thursday 6th October and from start to finish they did a first class job. They were friendly, professional and tidy throughout the whole process and we would not hesitate to use this company again. Highly recommended in all aspects. Thank you again.”

Posted 1 year ago

Thank you for your review. It's great to hear you were happy with the job Kevin and Jason carried out and we'll pass on your comments to them! We look forward to working with you in the future.

Posted 1 year ago

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Richardson and Starling is rated 4.9 based on 551 reviews