Richardson and Starling Reviews

4.86 Rating 314 Reviews
97 %
of reviewers recommend Richardson and Starling
Merchant Metrics
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Richardson and Starling Reviews

About Richardson and Starling:

With a network of 12 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

richardsonandstarlingmgr@gmail.com

Location:

8 Cambuslang Way
Cambuslang, ,

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Anonymous
Anonymous  // 01/01/2019
We had issues with damp in the rear bedroom of our cottage. Survey suggested damp proof lining and insulation was needed to fix this. The work was carried on over two days by David Wade, Stuart Rodger, Jordan Reid and John Mills from Richardson and Starling. Excellent work from the guys and they cleaned and tidied up at the end, can't fault them at all. Really pleased with the work from start to finish.
Dear Tony, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
The plasterer who done the work in my house was the most polite and professional tradesman i have come across in many years , , From the minute he chapped the door he explained everything he would be doing and took me throo every stage and explained why it gets done that way , The first he done when he came into my house he insisted on laying protetive cover on carpets and flooring , During works he even asked if he could plug in his radio , normaly tradesman dont care or ask they jst plug anything if they need . The finish to the two walls were amazing not a blemish to be seen , Im sure his name was Steven Allan , i remember rightly
Dear Mr Thomson, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I was very worried about a possible damp patch in my Aberdeen property. I contacted Richardson and Starling and they came free of charge within the week. Steven McLeavy was courteous and 'Covid aware'. He took time to explain the issues, inspect the relelvant areas and reassure me that no further work was required. This initial visit was free of charge and I was delighted that no work needed to be carried out.
Dear Bowman. Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
From start to finish on this job in our cellar, Richarson and Starling Edinburgh branch did an excellent job. They kept us fully informed throughout, and were very accommodating when we had to change start dates. Jamie and Ryan did an excellent job responding to our requests to protect the next room from dust as much as possible. Great chaps to have on site.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
outstanding work from william cooper and david cooper. the roughcast is fantastic and left the property spotless clean inside and out. verry happy
Dear Mr Strachan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Whilst it was not good or indeed welcome news. The service from both Kenny Stewart (surveyor) and Graeme Russell (Joiner) and Aiden Russell (joiners apprentice) The level of service and professionalism was excellent
Dear Robert, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
The Surveyor, Darren, was professional, knowledgeable, and took the time to explain everything. I now have a clear idea of the work that needs to be done. Thanks very much.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Professional, polite, great standard of work and absolutely no hassle at all from quote to booking in, to work completed, follow up call and invoice. Highly recommended.
Dear Jess, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Thanks to the staff in Aberdeen Derek and Sarah for their help with my recent repair,free survey first and job was done quickly and efficiently,workmen and plasterer were tidy and cleaned up afterwards,would recommend Richardson and Starling .
Dear Sandra, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Great service. Free survey as arranged, Work undertaken quickly and efficiently. I would highly recommend.
Dear Mrs Hunter, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I recently contacted Richardson and Starling in Edinburgh branch to get advice on a problem in the conservatory. Having used them in preference to other companies for a different issue a few years previously, I had no hesitation in going straight to them again this time. Malcolm, the surveyor, explained what remedial work would be required and what possible additional expense might be incurred eg a replacement window as the existing window was old and might break going back into the frame. The final bill was, in fact, exactly as quoted. Malcom very kindly returned to check an issue for me before the work started and this was much appreciated. Communication was very good from the first point of contact with the office staff and then with Malcolm and John, the Contracts Manager. Malky, who did the work, was absolutely excellent. I feel that Richardson and Starling provide a personal customer-focused service at reasonable prices and I have no hesitation in recommending them.
Dear Miss W, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I was extremely pleased with the service provided by Malcolm and his team. Even when things didn’t quite go as planned they were quickly addressed without fuss. I was quoted a range of prices for the work from ridiculously low to extortionately high. Malcolm having clearly and knowledgeable explained what was required gives me confidence that only the work that was necessary was carried out and fairly priced.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I had a number of quotes to undertake some damp-proof works for my basement flat in Edinburgh. These ranged from the ridiculously overpriced (Wise Property Care) which included blatant unnecessary works to cheap quotes that would barely cover costs. I eventually settled on Richardson and Starling who provided an excellent overall package, including a detailed survey work and extensive pre-works communication, the project manager John who was always forthcoming and available for queries and Robin who undertook the work to an excellent standard. The professionalism by all concerned I found for this extensive works to my property provided a welcome peace of mind as I live abroad. The team I recommend wholeheartedly.
Dear Mr Forbes, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Darren went above and beyond to help out with the survey, it was very reassuring, thanks.
Dear Mrs Rowan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Five out of Five
Dear Mr Guild, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Contracted Richardson and Starling to sort out a flooring issue in our new home. Great service from the original call and survey to the work being completed. Kept informed about booking for the work and the technicians arrived on time and were really efficient, work done and left it all tidy. Thanks very much to Kev and Mike, felt mean not even being able to make them a cup of tea due COVID restrictions but at least we were able to get the work done, thank you to everyone involved from Arthur to Kev and Mike and all in between.
Dear Mr & Mrs Wright, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Employed Richardson&Starling to sort out a damp issue i had on a livingroom wall, Neil Ferries was the man in charge of works, from aberdeen office, work was carried out promptly and professionaly, tidied up after work completed, very pleased with work carried out.
Dear Mr Cowie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Richardson and Starling came to assess the type of damp proof course for our basement area. They then carried out the necessary works and we now have a very dry feeling basement. At all times the workmen, surveyor and supervisors were courteous and took precautions re Covid Safety. The work was carried out to a high spec by Robin and Liam and the tidying up behind them was impressive. Overall I would recommend them for a job well done. Thank you.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
We dealt with the Aberdeen office and had Neil, Tom and an excellent plasterer doing our work. The work was carried out efficiently and well. Neil and Tom took care to minimise the disruption to the Centre and were very pleasant and obliging. They cleaned up well after each day’s work and went the extra mile to ensure that the Centre was left in a good functioning condition over weekend and holiday periods. They and the company maintained good and pleasant communication throughout and co-operated well with our own surveyor. Altogether, working with Richardson and Starling has been a very positive experience and I would not hesitate to use them again in the future should the need arise.
Dear Mrs Thom, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Alan done amazing job installing pacifier to help with dampness hardly any mess and cleaned up after work was completed Would recommend
Dear Jennifer, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Richardson and Starling is rated 4.86 based on 314 reviews