RF Solutions Ltd Reviews

Name: RF Solutions Ltd
Rating: 4.35

4.4 Rating 34 Reviews

88 %

of reviewers recommend RF Solutions Ltd

4.4

Based on 34 reviews


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Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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01444227900

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RF Solutions Ltd 5 star review on 24th November 2023

Richard Lowe

RF Solutions Ltd 5 star review on 15th October 2023

Anonymous

RF Solutions Ltd 5 star review on 5th April 2023

Aldo Macari

RF Solutions Ltd 5 star review on 20th February 2023

Jacob Van Den Ouden

RF Solutions Ltd 5 star review on 16th January 2023

Karl Smith

Anonymous

Anonymous // 01/01/2019

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“Wrong items sent which took a week of technical support emails to sort. In the end I discovered the problem myself: I had been supplied the 'telemetry' version of the KAPPA module instead of the 'modem' version that I ordered (there are no marking to distinguish between versions). Even though I clearly explained exactly what was happening (I even sent oscilloscope traces), they were still unable to diagnose the problem. Having glanced at the 'telemetry' version datasheet I quickly realised that my modules were behaving exactly as those versions. The modules were sent back for a refund as I had since bought the correct modules from a distributor as I was on a tight timescale. Just over 1 month later I received the modules back - presumably re-programming to be a 'modem' version - although there is no explanation as to what they have done to them. So I didn't get a refund, just the 4 modules back which I now have no use for! In the future I think I will buy from a distributor as they seem to handle their stock better than the manufacturer themselves! Overall: disappointed.”

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Posted 7 years ago

“Better than average service from a company I have had dealings with. The remote control equipment I ordered was delivered promptly, albeit at quite a high delivery charge. Not your fault but it might be an idea to explore other forms of delivery. Biggest letdown was receiving the equipment with no fitting instructions whatsoever. My friend Mr Paul Fieldhouse who was fitting the equipment for me tried to fit it but could not. Your knight in shining armour Simon in the technical dept did us proud sending out the instructions needed by email. Due to the size of the receiver box it had to be fitted quite low down inside the boat wheelhouse so the signal was not very good. I asked for an extension aerial and was sent an unsuitable one- it wouldn't connect to the receiver. I bought and extension cable locally and extended the distance between box and aerial with fantastic results. About 250 feet range. On the return you refunded all my costs for the unsuitable aerial. A very happy customer who will recommend you to all who ask where I got the gear from. Thank you.”

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Posted 7 years ago

Hi Don, thank you for your review and such lovely feedback about out Technical Team. It is great to hear that they were able to help you, I will pass on the feedback to Simon. Kind wishes, the RF Solutions Team!

Posted 7 years ago

“Good response to communications Products very good!”

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Posted 7 years ago

Thanks Adrian, great to hear you are pleased with the product and our service. All the best, RF Solutions Team!

Posted 7 years ago

“Good response to questions. Fast delivery”

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Posted 7 years ago

Thank you Philip, glad we were able to help!

Posted 7 years ago

“Had a problem RF fixed it.”

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Posted 7 years ago

“Great products and support but documentation could be better.”

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Posted 7 years ago

Hi Steve, thank you for taking the time to review RF Solutions. Lovely to hear that you are pleased with the product and our service. If you have any suggestions for improving the documentation we are always looking at ways to improve it. Kind wishes from the RF Solutions Team

Posted 7 years ago

“Looking forward to seeing how the protective jacket keeps out the weather on the handset. Excellent delivery time thank you.”

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Posted 7 years ago

“Fantastic pre-sales advice; spent quite a while identifying the product that best suits my needs without trying a hard sell. The sales' team's knowledge was super impressive.”

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Posted 7 years ago

Hi Dan, great to hear we were of help to you. Thank you for your lovely feedback about out team. Always happy to help if you have any future questions. All the best, RF Solutions Team!

Posted 7 years ago

“A very pleasant transaction”

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Posted 7 years ago

“Already reviewed it.”

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Posted 7 years ago

“Excellent website, easy to navigate & find what you need. Well priced excellent products to boot! Thanks guys! :-)”

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Posted 7 years ago

Thank you for the lovely review Steve! Hope you like the new website!

Posted 7 years ago

“Hi I recently bought three Gamma units and the RF Meter. The units were incredibly easy to set up for Tx / Rx use and are very, very impressive in range. However I did experience some difficulties in using them for serial transmission, and the meter wasn't performing as expected. I contacted the help desk and I have to say the service and support I received is an absolute credit to the company. The meter needed a firmware upgrade and this was arranged (upon return worked perfectly) and my serial issues were quickly resolved by email. The Products have now all been put to good use in a "many-to-one" scenario and so far are working flawlessly. I am very happy to write this review and also to recommend R.F. Solutions. My only criticism would be the cost of courier, which seemed a little on the steep side. Perhaps alternatives could be offered?”

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Posted 7 years ago

Hi Iain, thank you for your great feedback about our GAMMA module and our tech team. It is great to hear that they were able to help you and got the problems you encounter resolved. Please feel free to contact us in the future if we can help further. Kind regards, all at RF Solutions.

Posted 7 years ago

“EZ Text a great bit of kit - needed the extra antenna in my area, but easily installed. Would be great to have more relay outputs (seemingly they might release such a device later this year). Overall very happy with it.”

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Posted 7 years ago

Hi Tom, thank you for your lovely review about the EZTEXT. Great to hear it was a hassle free installation. As soon as we have an update regarding EZTEXT DIN system we shall let you know. All the best.

Posted 7 years ago

“When purchasing online I could not find 1 item so I rang RF and they were very helpful.”

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Posted 7 years ago

Thank you for your kind review. Glad to hear you found what you were looking for!

Posted 7 years ago

RF Solutions Ltd is rated 4.4 based on 34 reviews