Returntoearn.co.uk Reviews

1.7 Rating 53 Reviews
8 %
of reviewers recommend Returntoearn.co.uk
1.7
Based on 53 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
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08432896180

Email:

info@returntoearn.co.uk

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Anonymous
Anonymous  // 01/01/2019
This is a SCAM - do not send them your clothes. Bag arrived almost immediately and collected by courier next day even though Xmas period........6 months later no cash, no response to emails and can't het through by phone as line ALWAYS engaged.
Helpful Report
Posted 4 years ago
Rejected almost everything even with smallest wear of!Out of 23 kg,just 2 accepted!Should have given it to charity shop
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Posted 5 years ago
Fantastic service. Sort your wardrobe to help others and earn a little back to treat yourself.Collections to suit yourself. Win,won alround!
Helpful Report
Posted 5 years ago
Complete scam artists ! Do not use! They rejected over 33% of my clothes claiming them to be over worn or dirty when thIs was not the case as a lot of it was brand new with labels wish i’d Just took the clothes to the charity shop they have only paid me a measly £3.74 for 30 kilos of clothes which I am stIll waiting for a month later
Helpful Report
Posted 5 years ago
Out of 14 kg of clothes in good condition you only accepted 2 kg and I received 78p in total payment. You take forever to reply to emails. You are a rip off and I will tell my family and friends never to use you!
Helpful Report
Posted 5 years ago
Very poor at responding to emails. 6 weeks on and no payment received as yet. So far I have very little positive to say except the bag arrived, the bag was filled, the collection happened...……………..the bag has been received...……….nothing since then
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Posted 5 years ago
Still waiting on payment! SCAMMERS!
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Posted 5 years ago
Should be investigated, total rip off!
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Posted 5 years ago
I recieved confirmation my bag was being processed back in August. After numerous emails with no response I finally was advised the bag had gone missing during the processing department. I was then told they would sort a payment out the following week however I’m still waiting and the company is not replying to emails. I would definitely not recommend this company as my bag was collected in July (nearly 5 months ago) and still no payment. They are a big scam
Helpful Report
Posted 5 years ago
Service is very slow and no one responds to the email. I have had notification that I will recieve my e voucher but I have not received it .
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Posted 5 years ago
Bag ordered in 29/08/18 - collected 03/09/18 - after emailing bag was finally processed 15.10/18 - not worth the effort and very low payment. Would not recommend.
Helpful Report
Posted 5 years ago
Actually it’s less than 1 Star! Shoddy service from the date my bag arrived 30/7/18, the 3 week process to award my e-voucher took 7 weeks. My account says I’m due an £8 e-voucher;despite raising a query, sending an email and unawswered phone calls I doubt I’ll ever receive what I’m owed. Avoid this company!!!
Helpful Report
Posted 5 years ago
System very slow, labelling unclear and still waiting for payment. Won't use again.
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Posted 5 years ago
I would have given 0 stars if I could. They apparently lost my bag after it had been weighed and offered me a £7 M&S voucher!! What an insult I have no use for this and also they have been ignoring all my emails I would say to people DON’T send your clothes here it’s just a big con
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Posted 5 years ago
I am sorry nothing to say as yet,still waiting for my money,nobody as told me anything three weeks later.
Helpful Report
Posted 5 years ago
Very slow service. Wouldn't recommend if you actually want to make money from your old clothes - in one 10kg bag I received £4.50, which is the average price one decent item could be sold for online. Will be doing this instead in the future.
Helpful Report
Posted 5 years ago
I have booked a collection and it took 2 weeks for me to receive not one, but two bags. So the timeframe suggested by the website was wrong. My collection was done as promised, and I received an email that my bag was received and signed for by Return to Earn on June 8. I have sent an email two weeks later to ask what was going on as the status on my online account still had not changes (very poor website maintenance); I have never received a reply to my email. I then called the phone number asking where my bag was, the person who answer could only tell me that I will get an email when it's processed and that the website will not be updated until then because 'it's not so advanced'. I asked WHEN this will happen and all she could say was 'within 2 weeks'. She was not able to tell me anything more. I finally received an email saying my bag was received on July 2. By my calculations, that is NOT 'within 2 weeks'. I was then told in another email that I will 'soon' receive a digital code for my payment voucher. It's been three days and I still haven't seen that. It might take another month until it comes-if ever. I will never deal with Return to Earn again. Very unprofessional.
Helpful Report
Posted 5 years ago
Easy to organise a bag then to fill and get it collected. Saved me trips to the charity shop and I received cash for items sent. Make sure the items you send are clean and in good condition. A good service.
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Posted 5 years ago
Bag collected weeks ago but no payment
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Posted 5 years ago
Very easy to deal with & needing very little input on my part, but receiving good service dealt with efficiently.
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Posted 6 years ago
Returntoearn.co.uk is rated 1.7 based on 53 reviews