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The Retirement Desk Reviews

5.0 Rating 775 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

5.0

Based on 775 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my decision to collaborate with The Retirement Desk. I found excellent service and very polite and helpful professionals with great knowledge that provided me with sound alternatives and continuous progress feedback until my case was successfully finalised. I have no reservations about recommending The Retirement Desk.”

Posted 8 months ago

“The Retirement Desk have been helpful, informative, understanding and timely in arranging my pension. They have shown reassuring knowledge of dealing with multiple providers and making the process so much less painful than it certainly could have been. Would I recommend them? Yes, wholeheartedly. To be honest I wonder why anyone would ever consider not using them. Email, post and telephone as required: all just worked.”

Posted 8 months ago

“This is the second time I’ve used the retirement desk, on both occasions they were extremely thorough in explanation and process and carried out the process efficiently keeping me informed along the way. In the first instance they in fact helped me out of a big problem I had got into with my advisor and did that free of charge where my advisor wanted a significant fee. In the second instance they provided me with several quotes over 9 months which they willingly provided at very short notice . I would not hessitate to recommend the retirement desk to anyone who wished to use the service they provide.”

Posted 8 months ago

“My experience with The Retirement Desk has been entirely positive. Kay and Lisa were very helpful throughout the whole process, making everything clear and easy. I was impressed from the start with how they kept in contact, phoning me with updates and answering emails swiftly. Kay and Lisa were both friendly and it was a pleasure to speak with them. I would not hesitate to recommend them to anyone looking to set up a retirement plan.”

Posted 8 months ago

“Kay was very professional and and kept me informed on the complete journey could not have been smoother”

Posted 8 months ago

“When I decided to retire I needed someone to sort out my Pace pension. Having taken advice I then had to make the decision to go with a firm to sort it. Having heard so many different negative stories I felt whoever I chose was a risk. I shouldn't have worried, the Retirement Desk have been excellent throughout. Lisa, in particular has been a delight to work with. From first contact she filled me with confidence, kept me informed throughout, even when I was on holiday! Everything was sorted efficiently and I wouldn't hesitate to recommend the Retirement Desk and Lisa in particular.”

Posted 9 months ago

“Kay and Lisa very efficient from start and I was impressed that I had a weekly update . The transfer was quite complex due to my funds being managed by several agents but I am pleased it was all sorted at last. Both Kay and Lisa very professional.”

Posted 9 months ago

“Absolutely first class service from Lisa from initial enquiry right through to completion, With regular updates I could not have got a better service, highly recommended.”

Posted 9 months ago

“I have absolutely no hesitation in recommending The Retirement Desk for advice and assistance when it comes to deciding on which pension option to choose. My advisor Kay was very friendly and informative and recommended various options available to me. At no time did I feel under pressure to choose a certain plan and when I had decided Kay kept me informed at every stage of the application. I would like to say a big thank you to The Retirement Desk and especially Kay.”

Posted 9 months ago

“Kay Martin is an exceptionally helpful and supportive retirement consultant.”

Posted 9 months ago

“The team and helpful and knowledgeable. Where the previous pension savings company are tardy the team will chase the other company and get results”

Posted 10 months ago

“Kay from the retirement desk helped me all the way in getting me pension sorted. Kept me up to date at all times. Lovely lady.”

Posted 10 months ago

“Very helpful and not pushy which I liked”

Posted 10 months ago

“Lisa from the Retirement desk has done an excellent job with helping me get the best possible rate for my pension. Lisa has helped me twice and she has been brilliant both time, fast response and weekly updates. I would definitely recommend my family and friends to use Retirement desk.”

Posted 10 months ago

“Lisa was very helpful and always kept me informed. I would highly recommend this company and Lisa.”

Posted 10 months ago

“Absolutely brilliant customer service. Can't recommend highly enough. Kay who was handling my case was superb.”

Posted 10 months ago

“Lisa was brilliant, explained everything and made the process so easy. I have given out her number with a recommendation”

Posted 10 months ago

“Recently used the Retirement Desk to purchase a pension plan,the second time in five years and I cannot recommend them enough,the service is first class,and professional,I will be using them again.”

Posted 11 months ago

“The retirement desk gave an excellent service. I dealt with Kay Martin who kept me informed all along the way and I would recommend this company to anyone needing pension help and advice.”

Posted 11 months ago

“We had a fairly large sum of money to invest and we needed a firm we could trust. The Retirement Desk fitted the bill and we found them efficient, courteous. and very helpful. They had a good knowledge of the assurance industry and we would have no hesitation in recommending the Retirement Desk.”

Posted 11 months ago

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The Retirement Desk is rated 5.0 based on 775 reviews