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Repair Aid London Ltd Reviews

4.7 Rating 119 Reviews

92 %

of reviewers recommend Repair Aid London Ltd

Company Reviews

4.7

Based on 119 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Repair Aid London Ltd:

Repair Aid - the single solution for your appliance repair problems. We offer affordable appliance repair service in London and the surrounding areas. There is absolutely no call out charge and furthermore all repairs are guaranteed for 12 months - parts & labour.

Visit Website

Phone:

0207 183 6944

Email:

office@repairaid.co.uk

Location:

124, City Road, London
EC1V 2NX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job done. Problem spotted quickly and fixed immediately. Very happy.”

Dear Jack, thank you for the kind words. We are very happy to hear that you are pleased with the repair.

“Intelligent person on phone, who established nature of problem. I requested next day call which was agreed. Engineer rang to confirm arrival time, quickly diagnosed fault and fixed it. Excellent all round. Jeremy”

Dear Jeremy, we would like to thank you for the great words. It's always great to hear that our customers are happy with the service and with the repair. Thank you for choosing us!

“very good work wthic and service levels.”

Dear Robert, thank you so much for the nice words. It's great to hear that you are happy with the service provided.

“The lady on the phone was very friendly and helpful, but the repair man was just the opposite; un-friendly, uncommunicative and almost brusk. Unblocked the machine in minutes and charged me full wack. However, problem solved.”

Dear Yusof, thank you for taking the time to share your feedback. Please note that the relevant people will be informed. We always strive to provide the best possible service in a friendly and positive manner.

“Nought out of ten for getting my name completely wrong. Your mechanic did a good job”

Dear Leslie, please accept our sincere apologies for the mistake. It's great to know that you are happy with the service provided.

“Timely response to our request for help with Drainage problems on our washing Machine. Diagnostic checks and repair sorted next Day. Happy to recommend Repair Aid.”

Dear James, it's great to hear that you would recommend us and that you are happy with our service. You can always rely on us!

“Quick and efficient and no hidden costs.”

Dear Suchorska, thank you for taking the time to share your experience and for choosing us. It's always great to hear that our customers are happy with the service.

“Good efficient polite service I would use again and definitely recommend”

Dear Carol, we truly appreciate your kind words. It is always great to hear that our customers are pleased with the service. You can always rely on us!

“Machine was fixed! the repairman was very professional.”

Dear customer, thank you for taking the time to share your feedback. It's great to know that you are pleased with the service.

“Service was good bu i have asked for an invoice 3 times which i still haven't. It is slightly annoying.”

Dear Eric, thank you for sharing your honest feedback. We deeply apologize for the delay in sending you the invoice. Our accounts team are alerted and will make sure to take all the necessary actions to prevent this from happening again.

“Excellent service. Clear reasonable pricing. Fixed our dishwasher. Would highly recommend. Mr Harry Hardy. Northolt.”

Dear Harry, thank you for your feedback. We are happy that we managed to assist you with the repair. You can always rely on us!

“Prompt service. The telephone was answered when I dialed and an appointment made and relevant information checked in less than a minute I was contacted 30 minutes before arrival. The engineer managed a difficult situation, moving the washing machine, very well. In all quick and efficient.”

Dear John, thank you for taking the time to share your experience and for choosing us. It's always great to hear that our customers are happy with the service and that we have carried out an efficient repair.

“Repair Aid London Ltd offer an outstanding service of efficiency and reliability. The repair process is honest and transparent with no hidden agenda of extra or additional costs. Our oven repair was carried out promptly and most importantly exactly within the time slot allocated. A refreshing and outstanding service from initial call through to completion and payment”

Dear John, it's great to hear that everything went well with the repair and that you are happy with the service. You can always rely on us!

“Great service”

Thank you very much for the nice words.

“Although the engineer was a bit late on his first visit, he found the problem and ordered the required part. His second visit was on time and we are pleased with the repair. He was polite and efficient and we would certainly use your company again. Thank you.”

Dear Anne, thank you for the kind words. It's great to know that you were pleased with the service provided and that you would use us again!

“Excellent quick service. My dishwasher was working again in 20 minutes. Highly recommended.”

Dear Stella, we are very pleased to hear that you are happy with the service and that you would recommend us. You can always rely on us!

“Great service - good telephonists, time slot for the repairer to arrive, great repairer engineer.”

Dear customer, thank you very much for the positive feedback. It is highly appreciated.

“I rang around a lot of domestic Repair companies before settling on Repair Aid. Most were giving me ridiculous leadtimes. Repair Aid were well priced, professional on the phone, didn't over promise and met expectations. Washing Machine was repaired on-time by a professional guy. He seemed tired but just got on with the job. I think it had been a long day but he was still professional. Would definitely use them again.”

Dear Colin, thank you for the kind words. It's great to hear that you are happy with the service and that you would trust us again. Thank you for choosing us!

“A big thank you to all your staff for a job well done and being able to complete the repair on the same day, it was much appreciated. Thank you very much indeed and will certainly use you again.”

Dear Erin, thank you for taking the time to share your experience and for choosing us. It's always great to hear that our customers are happy with the service.

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Repair Aid London Ltd is rated 4.7 based on 119 reviews