“This company is a scam cover up they give you 7 days free trail but when you try to log in it doesn’t recognise your password. I then tried to reset it, received the email but the “link” that you have click does nothing. There’s no other way to reset the password which means you get charged £35 every 28 days and for what ?
They don’t respond to your emails either beyond a joke avoid with all cost !”
“They will make you pay £1 to contact a landlord, by doing this they sneakily sign you up to a £35 a month subscription! The Rentola website is just a middle man and after paying I it just sent me to a different rental website to contact the landlord for free. DO NOT USE!”
“They are rubbish, thieves, scammers they took £1 then a week after they tried to take money from my account and it didn’t work. Now they sending me emails with threats that if I don’t pay within 10 days they would send me to debt collectors. Am so upset I don’t what to do. They rendered no service at all, rubbish company.”
“Scam, spent £1 for the 7 day trial period and had no option to cancel until after 7 days. By this point they are demanding money and financially threatening me as I have not paid for the subscription, reason being I didn’t WANT the subscription and I had no other option but to keep it as they ignore emails and take away your option to unsubscribe!”
“As with others I used the free trial, was charged £29.99 and then checked to see if any properties was available to be unable to log into the account as they say email not registered total SCAM!!!”
“Fine service. I got an apartment within the trial period. The pictures could have been better, but the apartment was acceptable and totally legit. To be honest, I don't get all the shoutouts about being charged after a week. It was clearly written in the terms and conditions which you are accepting upon signing up, and to me it was easy to unsubscribe during the trial period. They get only 4 stars because there could have been better pictures and more apartments available, but I'll give them a try again next time I need a new home.”
“They are thieves. Cheating people by giving trial period for 1 pound.and then charging 35 pound per week. It is unable to cancel ASAP. They are not responding to our query. Cheaters.”
“Like so many others it seems I paid the £1 to look at a property when i was trying to help my daughter find a place to live. They appear to give nothing more than you can find on any online letting site like rightmove etc. Shortly after I tried to access to cancel and kept getting a message saying my email is not recognised. About a week after the initial £1 payment they took £35 from my bank account. I rang bank who have put a block on any future payments being taken from them and I sent an email to info@rentola.co.uk explaining and asking them to remove me from their system etc. I never got a response and have emailed them about 6 times now with no acknowledgement or response. They have this week tried twice to take money from my bank and have sent me an email with a big red box saying pay invoice, we note your payment didn't go through bla bla bla. I am livid! I cannot see any number online to contact them. total scam. Please do not give them any of your details. Good luck to those that are trying to recover stolen money.”
“Paid a pound, was not reminded about the date of cancellation and it was only when I checked my direct debit, I saw that I was being charged for a service that did not deliver. Are the pictures of flats even real? The prices quoted in the parts of London, are almost impossible.
I believe that they bait you with great pictures and locations and never deliver, then next thing you know...you are being charged.
I am fed up with dishonest practices in businesses like Rentola. Is there nobody to regulate them?
This is not fair at all.
I feel generous giving them 1 star.”
“******DO NOT USE RENTOLA NL****** I have also cancelled my subscription and am still being charged as I have also read from others my email is not registered with Rentola.nl WHAT A SCAM - STOP STEALING MY HARD EARNED MONEY***** THEREFORE UNABLE TO COMMUNICATE WITH ANY ONE FROM RENTOLA.NL
FURIOUS”
“I deleted my account and still I was charged from my bank account. I tried to login in my account, but wrote dose not exist the email. When I tried to reset my password. They send on my email, changed password still I can’t login, write the email not exist”
“Scam scam scam
Taking my money from account without
Informing . Can't find their contact details even to contact
Totally scam , should avoid from them 😒”
“These people are scammers!!! After paying for one month they’re not giving me the chance to UNSUBSCRIBE . I can’t even find the button to unsubscribe .”
