Remy Sleep Reviews

4.52 Rating 142 Reviews
B-
Happiness Grade

Remy Sleep have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.

B

Delivery - Fast

77.78%
Industry Average
Although it has only been 2 weeks, the blankets seems to be of good quality and with speedy delivery, good service.
- Chloe
Great service speedy delivery.
- Anonymous
Really quick delivery, well packaged for a heavy item. Fantastic deals on price.
- brian danswan
F

Refunds - Difficult

33.33%
Industry Average
This blanket does not help my stress and anxiety it makes it worse and its uncomfortable, to a point that no only does it stop me sleeping it also stops me getting to sleep. I would NOT recommend this blanket to anyone whatsoever, after a couple of days I am now not sleep like I used to, and at the best of times it was not good. Asked for a refund after 2 days, no response yet
- Lee Croucher
Didn't work for me. Returns process is extremely slow, and beware, you have to pay for returning a very heavy item. I recommend Paypal as they will refund the return. Don't expect the same service as the array of mattress offers for example.
- Steven Charles
Hard to leave a review due to product not being delivered by Parcel Force (one attempt and returned to sender). Very minimal contact with the company - customer service is poor. Hope I can get my blanket or a refund. Supposed to help with stress not cause more!
- Anonymous
94.87%
Industry Average
Although it has only been 2 weeks, the blankets seems to be of good quality and with speedy delivery, good service.
- Chloe
Great service speedy delivery.
- Anonymous
Just magnifique-blanket,customer service! 👌Loooove bamboo cover🐾 Plus,one purchased blanket=one tree-what more could you ask for...🙈
- e j