Reliant Direct Reviews

Name: Reliant Direct
Rating: 2.72

2.7 Rating 39 Reviews

44 %

of reviewers recommend Reliant Direct

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Phone:

0845 077 44 67

Location:

Unit 2 Kincraig Court, Kincraig Road, Blackpool United Kingdom
FY2 0FY

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Reliant Direct 5 star review on 19th July 2020

Daniel Cassidy

Reliant Direct 5 star review on 30th June 2020

MR MICHAEL N SNELL

Michael Snell

Anonymous

Anonymous // 01/01/2019

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“They delivered our Tv over 4 days late. Once you give them a much deserved 1 star review they will keep ringing you to try and get you to change the review. Even if you block the number they still leave voicemails”

Helpful Report

Posted 4 months ago

“This company subcontracting owner drivers on Courier Exchange with 45 days(end of the month) payment terms and doesn't pay for subcontracted jobs. Keep your goods safe Stay away from this company”

Helpful Report

Posted 1 year ago

“Worst company I have dealt with for years. Not had one reply from emails or calls, and no refund yet from a product I didn’t even receive. Buy else where or you money is gone for good”

Helpful Report

Posted 1 year ago

“Ordered a fridge freezer, was unusable when opened. Numerous calls to reliant to resolve and numerous promises to call back with alternative, but didn't. They pretty much insisted they wanted to send hoover out to inspect ( not sure why when they have there own 30 day returns policy) waited up after a nightshift for the engineer to come and tell is basically it was unfixable, more phone calls,was finally offered an alternative ( it was blue, stated had to be white or black) asked for the refund which we had asked for the day after it was delivered, they insisted we had to repackage it up, not sure why when it was knackered, waited a further week for it to be collected - promised a refund within 7- 10 working days- another call back as 10 days passed no refund, had a snotty email to say they had received it that morning and it needed to be inspected, 11 days after the courier collected it, they had the inspection report from Hoover. Honestly I've never ever had so much hassle ordering an appliance - the whole process has taken about 5 weeks and the fridge was in the way in our tiny kitchen for 2 weeks, absoulute joke to be honest! Not sure how they can justify sending broken products and leaving the customer to deal with the aftermath, appalling.”

Helpful Report

Posted 1 year ago

“Excellent advice and assistance from Anthony. Choice of delivery dates, delivered exactly as prearranged within specific allotted time frame by 2 lovely helpful fellas. Half the price of large company website. Thank you.”

Helpful Report

Posted 2 years ago

“Took £400 for a tv that broke within two months, and then refused to refund! THIEVES! By the way, THEY GOT SUCH A HIGH SCORE ON TRUSTPILOT BECAUSE THEY KEEP DELETING NEGATIVE REVIEWS, AS THEY DID WITH MINE!!”

Helpful Report

Posted 2 years ago

“Went to the new Reliant shop in Cleveleys (which is a boon, now it stocks so many more electrical items) to buy a washing machine, Simon was extremely helpful in ensuring we selected the right model for our needs. Product delivered and installed quickly, no fuss no bother. Great service, highly recommended”

Helpful Report

Posted 2 years ago

“Great Price, Great Product and fantastic delivery. After care service was second to none, you must consider this company before purchasing anywhere else, a long served family company with great morals.”

Helpful Report

Posted 2 years ago

“Purchased two Samsung speakers neither of which worked. Returned both with all parts in original pacakaging. Refunded for only one. They refuse to refund other speaker as remote is apparently missing. All parts were present when I passed to courier. This speaker in question has now been registered with someone else. Avoid this company. They are scammers and thieves.”

Helpful Report

Posted 3 years ago

“Beware! Appears to be selling rejects with manufacturing faults. LG Fridge-freezer came with multiple dents. The packaging was fine so didn't seem like courier. The fridge was also switched on prior as it was cold suggesting they knew must have known about dents! They did not resolve satisfactorily. Lengthy process to get money back with no guarantees! Con artists! Huge item weighing 70kgs but couriers used Covid as an excuse to leave it by the door. They should have brought it indoors, unpacked and checked all ok!”

Helpful Report

Posted 3 years ago

“They charged £100 for non delivery of a fridge freezer due to their issue!”

Helpful Report

Posted 3 years ago

“Martin was really helpful in the Cleveleys shop, picked up the Samsung 65” Crystal uhd tv from the Blackpool showroom, it was screen tested it before I took it away, great tv, great service, they came highly recommend by quite a few I know and I will be returning again to replace all our tv’s.. just need to chase a socket in now!”

Helpful Report

Posted 3 years ago

“Service, advice and product could not be better”

Helpful Report

Posted 3 years ago

“Service, advice and product could not be better, stunning TV”

Helpful Report

Posted 3 years ago

“Dishonest, overpriced, untrustworthy Avoid at all costs unless you want to be ripped off!!”

Helpful Report

Posted 3 years ago

“We bought a new Samsung TV 75 inch from Reliant Direct TV of Blackpool .. We used Amazon .. The TV arrived and after 7 days it is making a loud buzzing noise every second .. We contacted Reliant Direct TV of Blackpool and they say they want to take it back and if nothing is wrong with it charge us .. We paid £800 for this tv and in a week it’s not working right .. Their attitude is totally wrong ... We will have to contact Samsung as we do not want a TV that does this after a week .. We want a replacement or our money back .. Be aware do not buy from these people”

Helpful Report

Posted 3 years ago

“Bought Samsung washing machine with recycle and installation, unfortunately due to covid-19 and change of rules could only deliver curb side. I put old machine outside and they still recycled. Item arrived quick keeping me informed on arrival. Fully refunded me for both installation and recycling even though they took old machine away. Very pleased, excellent customer service.”

Helpful Report

Posted 4 years ago

“Purchased a Sumsumg Washing Machine, delivered quickly and they were very helpful via email.”

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Posted 4 years ago

“Terrible experience when trying to return a TV that was clearly faulty. Seeing everyone else's reviews and the difference between this and trust pilot I suspect they pay to have people write fake reviews. I will be taking them to the small claims court as soon as the TV is collected. https://youtu.be/nGrbN-2HYr4”

Helpful Report

Posted 4 years ago

“Waiting 3 weeks for return fee of 50£,find excuses not to pay.Shame on you”

Helpful Report

Posted 4 years ago

Reliant Direct is rated 2.7 based on 39 reviews