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Relax Sofas & Beds Reviews

4.8 Rating 832 Reviews
100 %
of reviewers recommend Relax Sofas & Beds
Company Reviews Metrics Info
4.8
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Relax Sofas & Beds Reviews
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Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th December 2023
Mrs W L Schmidt
Relax Sofas & Beds 5 star review on 21st November 2022
Robert Seyffert
Relax Sofas & Beds 5 star review on 21st November 2022
Robert Seyffert
Relax Sofas & Beds 5 star review on 4th November 2022
Tracey Wilson
Relax Sofas & Beds 5 star review on 4th November 2022
Tracey Wilson
Relax Sofas & Beds 4 star review on 20th July 2022
J R Saunders
Relax Sofas & Beds 5 star review on 7th July 2022
Christina Cotter
19
Anonymous
Anonymous  // 01/01/2019
5
Mrs W L Schmidt
Mrs W L Schmidt
Verified Buyer
“I was very satisfied with the service I received from Relax Sofas & Beds. Ordering was easy, I was informed exactly when my sofa would be delivered (and given the option to change dates if necessary), and it was delivered promptly and efficiently by two lovely delivery men, who also removed my old sofa, as previously arranged. I’m very happy with my nee sofa, which looks beautiful and feels so comfy!”
Relax Sofas & Beds 5 star review on 19th December 2023
Helpful Report
Posted 4 months ago
5
Robert Seyffert
Robert Seyffert
Verified Buyer
“We received our Keswick Corner unit early November as promised in July by the order process. Assembly was speedily carried out by the very friendly delivery team . The Corner unit is extremely comfortable and very spacious despite its compact design. We can highly recommend Relax Sofas & Beds,range of products and pricing is second to none and communication is uncomplicated.”
Relax Sofas & Beds 5 star review on 21st November 2022 Relax Sofas & Beds 5 star review on 21st November 2022
Helpful Report
Posted 1 year ago
5
Tracey Wilson
Tracey Wilson
Verified Buyer
“Beautiful sofas with an excellent delivery service and several hundred pounds cheaper than buying from a store. Had to contact customer service twice and had an email response either same day or next. This is the second time I’ve ordered from Relax and I wouldn’t hesitate to use them again and recommend to others.”
Relax Sofas & Beds 5 star review on 4th November 2022 Relax Sofas & Beds 5 star review on 4th November 2022
Helpful Report
Posted 1 year ago
4
J R Saunders
J R Saunders
Verified Buyer
“Easy to order, user friendly website. Delivery very efficient with adjustable time slot. My only complaint is that the forecast 16 week lead time turned into 20 weeks, otherwise all very good.”
Relax Sofas & Beds 4 star review on 20th July 2022
Helpful Report
Posted 1 year ago
5
Christina Cotter
Christina Cotter
Verified Buyer
“I love my new chair, it's super comfy and matches my sofa perfectly. If I have one criticism it is that 6 months us a long time to wait”
Relax Sofas & Beds 5 star review on 7th July 2022
Helpful Report
Posted 1 year ago
5
S Walker
S Walker
Verified Buyer
“Great service. Ordered in January and came end of May as predicted. Only paid the rest of the money the day before delivery. Great delivery and collection of old chair too. Was given a four hour slot. Cuddle chair is lovely and well made. We’ve now ordered the sofa to match we like it that much.”
Relax Sofas & Beds 5 star review on 3rd June 2022
Helpful Report
Posted 1 year ago
5
Syed Shah
Syed Shah
Verified Buyer
“Best price I could find for the Sherborne Keswick Petite I was after. Quick and easy transaction online. The quoted delivery date was 16-18 weeks from order but they were ready for delivery in 8. The delivery company were great and held the delivery for me and just asked for me to let them know when I was ready as the room was not yet ready for furniture. Delivery was a day after I emailed them to confirm I could now accept it. Delivery was straightforward and put into the room of my choice and packaging discarded. Delivery window provided on the day via the tracking and the driver called ahead before arrival too. Great service overall!”
Relax Sofas & Beds 5 star review on 16th May 2022
Helpful Report
Posted 1 year ago
5
MR STEVAN HOBSON
MR STEVAN HOBSON
Verified Buyer
“We recently ordered two sofas and a footstall, quality of goods and service received was excellent and couldn't be faulted, highly recommended the company to anybody. Delivery service was also very good kept us informed of arrival time etc. and were happy to assist in placing the goods in the room and removing all protection.”
Relax Sofas & Beds 5 star review on 5th January 2022 Relax Sofas & Beds 5 star review on 5th January 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Delighted with my new sofa - superb quality and looks great.”
Relax Sofas & Beds 5 star review on 5th October 2021
Helpful Report
Posted 2 years ago
5
Mr J Newman
Mr J Newman
Verified Buyer
“I ordered my LA-Z-Boy chair at the beginning of April and it was delivered mid August. The chair was delivered and setup by 2 very polite men and was very appreciative for their help. I've been my chair for about a month now and it was well worth the wait, the quality of the product is incredible and so very very comfortable. I have used the massage feature regularly and really enjoy chilling with headphones and listening to music. All the features of the chair work well and I would purchase from this store again. Thank you!”
Relax Sofas & Beds 5 star review on 13th September 2021
Helpful Report
Posted 2 years ago
5
S M COLLINS
S M COLLINS
Verified Buyer
“Very pleased with customer service. Product is excellent. Very pleasant experience from start to finish.”
Relax Sofas & Beds 5 star review on 21st July 2021
Helpful Report
Posted 2 years ago
5
BARBARA WATKINSON
BARBARA WATKINSON
Verified Buyer
“Great price for fabulous sofas. Answered the phone quickly and resolved my queries. Delivered as promised. Would definitely use again.”
Relax Sofas & Beds 5 star review on 28th May 2021 Relax Sofas & Beds 5 star review on 28th May 2021
Helpful Report
Posted 2 years ago
5
G Nash
G Nash
Verified Buyer
“I love my new sofa bed very good service will shop with them again”
Relax Sofas & Beds 5 star review on 14th May 2021
Helpful Report
Posted 2 years ago
5
Julie Wells
Julie Wells
Verified Buyer
“Fantastic service, my settees are beautiful”
Relax Sofas & Beds 5 star review on 14th May 2021
Helpful Report
Posted 2 years ago
5
Anne Barton
Anne Barton
Verified Buyer
“Was really happy with the sofas and ottoman we ordered, looked even better than I thought. Really well made and had loads of compliments. Would definitely recommend the company. Thanks.”
Relax Sofas & Beds 5 star review on 14th April 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Absolutely love my lay z boy chair. Such good quality and so comfortable. The item was delivered with care and Relax were really helpful in keeping me informed of the progress of the order.”
Relax Sofas & Beds 5 star review on 24th March 2021
Helpful Report
Posted 3 years ago
5
Dorothy Armstrong
Dorothy Armstrong
Verified Buyer
“0rdered just before lockdown. Unfortunately had to wait until July but was well worth the wait. Loved the colour i chose and it looks brilliant in my Conservatory. (2 Seater sofa and 1 Chair). Thanks Relax Sofas and Beds.”
Relax Sofas & Beds 5 star review on 17th July 2020
Helpful Report
Posted 3 years ago
5
Mrs Joyce N Wareham
Mrs Joyce N Wareham
Verified Buyer
“We are delighted with the chair and with the service we received from Relax Sofas and Beds. Easy to select the material and to order the chair. Prompt confirmation of the order and payment. Chair was delivered within the forecast timescale, good communications about the delivery and excellent staff who delivered the chair, put it into the room where we wanted it, assembled and tested it and removed all the packing materials. Brilliant!”
Relax Sofas & Beds 5 star review on 19th April 2019
Helpful Report
Posted 5 years ago
5
Mrs Yasmin Alam
Mrs Yasmin Alam
Verified Buyer
“They were happy to answer any queries I had relating to my Sofa order, which arrived on time and in perfect condition! Would recommend to anyone thinking of purchasing an Alstons Sofa.”
Relax Sofas & Beds 5 star review on 8th April 2019
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great customer service, James was lovely to deal with. Beautiful sofas and footstool. Made really well. My last M&S sofa was not as good as this. Very happy 😃”
Relax Sofas & Beds 5 star review on 2nd June 2018
Helpful Report
Posted 5 years ago
5
Mrs E Buglass
Mrs E Buglass
Verified Buyer
“You delivered promptly and the men were friendly helpful and very carefully placed the suite making sure we were satisfied. Although this was not a face to face order and done on line the friendly service we received was excellent.”
Relax Sofas & Beds 5 star review on 27th April 2017
Helpful Report
Posted 6 years ago
Relax Sofas & Beds is rated 4.8 based on 832 reviews
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