Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.17

4.2 Rating 214 Reviews

77 %

of reviewers recommend Red Oak Wear

4.2

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

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“Excellent service, quick delivery and uniform material are high quality.”

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Posted 8 months ago

“Yes I was very happy with the order. But I was disappointed that I was charged postage to come to my house and they sent it to the school for free postage. I lost postage money over this”

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Posted 10 months ago

Hi Kate Thank you for your honest review and I am sorry you felt disappointed in this instance. As per my email to you when you raised the issue with us on Friday of last week. We do request that the school inform all the parents that when ordering hoodies, if they do inadvertently use the 'deliver to home' option rather than the 'free delivery to school', that the payment of delivery costs may not be picked up by us due to us automatically using the 'send to school' option in our despatch department. I am sorry if the school did not pass this information to you. However, also as per my email to you on Friday, as soon as this issue was highlighted to us, we confirmed that we were more than happy to refund your delivery cost. As per my email on Monday (the very next working day), I can confirm that your delivery costs have been refunded and so I am happy to say, that you have not lost the postage cost for this order.

Posted 10 months ago

“Really pleased with quality of clothes and communication/delivery excellent - thank you”

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Posted 10 months ago

Hi Donna - thank you for the glowing review. We are very happy that your are pleased with both the clothing and the service you received.

Posted 10 months ago

“Lovely quality school leavers hoodies , I had an issue (my fault ordered wrong size) emailed company (response within the hour) and dealt with Lorraine who went out of her way to make sure I got my sons larger hoodie in time for his school trip .”

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Posted 10 months ago

Thank you for the lovely review and so pleased we could help and that your son got his hoodie in time!

Posted 10 months ago

“Good customer service. Got a prompt response from the team regarding my delivery adress query. Well done! Very happy with the purchase.”

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Posted 10 months ago

“Excellent service , good quality , I would definitely order again . Thank you”

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Posted 11 months ago

Thank you for your positive review Tina. We are pleased that you were happy with your order and with the service you received.

Posted 10 months ago

“lovely product, school leavers hoodie - very pleased with it, thanks”

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Posted 11 months ago

Thank you for the lovely review. We are very pleased that you are happy with your purchase.

Posted 11 months ago

“Quick delivery Easy to navigate website Helpful staff on the phone”

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Posted 11 months ago

Thank you for your lovely review. We are happy to have helped.

Posted 11 months ago

“Satisfied.”

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Posted 11 months ago

“Easy to order came quickly sizing perfect wash well”

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Posted 11 months ago

“Thanks. Great service.”

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Posted 11 months ago

Thank you for taking the time to review Red oak School Wear. We are glad you were pleased with the service you received.

Posted 11 months ago

“Great customer service, prompt response to any query’s you have. Fast delivery, good quality items with good sizing”

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Posted 11 months ago

“Very happy.”

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Posted 1 year ago

Thank you for your positive review and we are very glad you're pleased with your purchase

Posted 1 year ago

“Easy to navigate website and excellent delivery time, very pleased, thank you”

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Posted 1 year ago

Thank you for the positive feedback. We are very pleased that your shopping experience with us was such a positive one

Posted 1 year ago

“Fantastic service.”

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Posted 1 year ago

Thank you for the positive feedback. We are glad you were pleased with the service you received from us.

Posted 1 year ago

“Dispatched quickly”

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Posted 1 year ago

“Excellent service as usual. Very helpful indeed on the telephone regarding measurements. So much correct and good advice given followed by an excellent delivery service.”