Redfoot Shoes Reviews

4.9 Rating 6,894 Reviews
98 %
of reviewers recommend Redfoot Shoes
4.9
Based on 6,894 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
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01706871410

Email:

help@redfootshoes.com

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Helpful Report
Posted 1 week ago
Terrible company Terrible company, poor communication, poor customer service and very poor product received. Ordered a pair of boots at a cost of £199.99 plus £2.99 postage. What arrived was not only a different boot to the one i had ordered but they were also clearly used with marked soles and scuffs to the uppers. In addition, the box it arrived in was bashed and torn, there was a very long human hair inside one of the boots and the packaging was ripped and just chucked in without any proper packing at all. As others have experienced, the communication with this company is incredibly poor. Further, the returns process (for a free return) was to deliver to a drop box involving a 12 mile round trip! I requested an alternative and was advised I could return but they would only reimburse me to the value of £3.00. No courier company could offer the correct insurance for this price and as such I paid £10.50 to return these boots. Several days have passed since the boots were signed for back at their return depot and today I received a partial refund of £199.99. So, they haven't honoured the £3.00 return postage and they've kept my original £2.99 postage, even though they sent me a pair of used boots which were not even the ones i ordered. So for the pleasure of ordering from this company I am actually out of pocket to the tune of £13.49. I have since purchased an alternative pair from Redwing who have proved to be excellent and I would recommend you go there instead. There is nothing positive to take away from the experience of purchasing from this company
Helpful Report
Posted 1 month ago
Never again I bought 2 pair of shoes, No knowing I had to return at my own expense ? It cost me £16.46 wow Beware
Helpful Report
Posted 4 months ago
Won a pair of Goodwin Smith shoes for £9.99 on this companies ebay site. This brand is a good quality, mid price shoe, so this was a great price - if something seems to good to be true it usually is, so it was I was not surprised when the seller cancelled the order without explanation. At the time of my purchase they had dozens of similar item, all of which have disappeared. Not sure what the game is, but this seller is a discredit to ebay.
Helpful Report
Posted 8 months ago
You have to pay postage for delivery and to return which is unclear upon purchase.
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Posted 1 year ago
Great website just browsing for new pair slippers bought Anna tan 100% sheepskin bootie slippers nice and comfy and cosy slippers to keep my feet warmff
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Posted 1 year ago
Comfy and smart... very affordable. Great customer service
Helpful Report
Posted 2 years ago
The time it took for the James webb telescope to launch out of earths orbit and now over 100000000 miles from earth, I’ve still not received refund. The products are fine but be aware refunds can take 1 month from when receiving back the shoes Too long red shoes
Helpful Report
Posted 2 years ago
Had a terrible experience with this company - Highly recommend not using! Ordered some slippers as a gift back in Dec, reported the issue that they were faulty and they arrange a collection after me insisting i would not be put at any further duress - This took over 2 weeks, they are now asking me to prove that the goods were collected by their own courier company!! Were now on the 03 Feb without a gift and still out of pocket! Save yourselves the stress guys and pay use a reputable company in future - DO NOT USE THIS COMPANY!!!
Helpful Report
Posted 2 years ago
No deliver after 5 weeks and no answer as of why my bank is now dealing with this
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Posted 2 years ago
Great boots I've got a broad foot so went up a size recommend redfoot boots nice and warm.
Helpful Report
Posted 2 years ago
Great service and quality footwear at unbelievable prices. Prompt delivery. Very satisified. Thankyou, once again Bell's.
Helpful Report
Posted 2 years ago
Super bequemees Schuhwerk, wenn auch nicht sehr hochwertig, aber für den Alltag durchaus immer tragbar. Echtes Leder. Lediglich die Farbe der Schuhe stimmte nicht 100prozentig überein mit dem Angebotsfoto, auf dem Bild waren die Schuhe dunkler dargestellt. Sie sind aber nicht dunkelbraun sondern hell-und mittelbraun. Es ist ein Ledergemisch Glatt-und Velourleder. Das Velour/Wildleder fällt leider viel zu hell aus, lässt sich aber dunkler färben. Tipp an den Hersteller: das Velourleder gleich dunkler färben - sieht einfach besser aus! Es gibt ein ähnliches Modell aus dunkelblauem Jeansstoff und hellbraunem Leder, das ist perfekt, dieses Modell hatten wir mal bei Groupon erworben, und ist super bequem!! Deswegen haben wir noch einmal, diesmal direkt bei dem Hersteller, ein anderes Modell bestellt. Lieferzeit aus England, ganz knapp zwei Wochen - Top! Verstehe leider die vielen schlechten Bewertungen nicht, sorry
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Posted 2 years ago
Great designer products at fantastic prices. Very efficient and effective customer service.
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Posted 2 years ago
Shocking boots never been leather waste of money , should be no Star , garbage
Helpful Report
Posted 2 years ago
Quality Footwear, it ain't... Purchased a pair of boots which, when loosening the laces to enable me to get my foot in, the metal eyelet in the hole for the laces popped out and proved to be very poor quality. Followed the instructions on the enclosed return slip and as outlined on their website, sending the boots back via registered post - not cheap. I contacted them via email stating that it was poor that the customer had to foot the cost of the return postage when the product was being returned because it was faulty. I received a reply that stated had I contacted them before returning they would've used their returns service at no cost to me. I requested that they reimburse me for my return postage. They wouldn't, claiming that I should've contacted them first. I advised them that there were no instructions anywhere to contact them first in cases of faulty goods. They told me the instructions were on the returns slip included with the boots... I can assure you there was no such instruction. Neither is there any advice regarding this on their website. The only instruction is the recommendation that the product be returned by registered post. I challenged them on this and since then there has been complete radio silence. They do say you get what you pay for. In this instance my recommendation would be to avoid Redfoot Shoes at all cost!
Helpful Report
Posted 2 years ago
Excellent in every respect - customer friendly website, fantastic selection of products at great prices & fast delivery. Happy customer who will recommend & return. Thank you.
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Posted 2 years ago
Love the ankle boots, great quality and price, so comfortable you could walk all day in them, size is true and the colour is perfect would definitely recommend!!
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Posted 2 years ago
Shoes are lovely and comfortable and we’re very reasonably priced. We’re delivered a couple of days after ordering Would definitely use this company again
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Posted 2 years ago
I am very pleased with the slippers I bought from redfoot , for the sale price i wasn't expecting much, but was delighted when I opened the box & saw them, very well made, lovely pink colour, I have also ordered tan now as well, because they are so comfortable to wear & I am a wide foot , eee when buying shoes as my feet swell a lot & they fit lovely on me, I have recommended to friends already & my cat loves the box they came in
Helpful Report
Posted 2 years ago
Redfoot Shoes is rated 4.9 based on 6,894 reviews