Redfoot Shoes Reviews

Name: Redfoot Shoes
Rating: 4.88

4.9 Rating 6,894 Reviews

98 %

of reviewers recommend Redfoot Shoes

4.9

Based on 6,894 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01706871410

Email:

help@redfootshoes.com

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Redfoot Shoes 5 star review on 5th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my 3 pairs on Christmas day. After reading the stories on this site I was worried. But had shoes delivered on the 30th. They look and feel amazing. Thank you Redfoot shoes!”

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Posted 3 years ago

“I ordered slippers on 12th December and have had nothing. I paid for 2-5 day delivery and to date nothing not even a reply to my 2 emails chasing the delivery. The phone number listed does not take incoming calls. Very concerning. I had confirmation of my order and the money has been taken!!!!!!”

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Posted 3 years ago

“Ordered as a Christmas present, like many still waiting with zero response from the comment. Ordered 9th, said they were delayed, would be posted 14th, still no response despite numerous emails, phone calls. Just r want the slippers or a refund!”

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Posted 3 years ago

“Hi I am the same as jo below - ordered a pair of slippers on 11.12 advised on 14.12 they were delayed by a few days and it’s Christmas Eve and my present still hasn’t arrived ??! I emailed them 3days ago and no response ! Not a happy customer !!! When will I get my slippers that I have already paid for on Amazonpay ???”

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Posted 3 years ago

“Ordered a pair of slippers in the 5/12/20 #69588, had an email they would be delivered w/c 14th. Still yet to receive my order and it is now 22/12. Email sent, however no response. Where is my order? Please advise!”

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Posted 3 years ago

“I bought a lovely pair of sheepskin slippers in November..which were delivered on time. I then placed an additional order at the beginning of December for slippers for my family for XMAS. These were on a preorder...with delivery before Christmas. I did get email saying that my order had been delayed - then nothing..no update or responses to further email. I am presuming that the company is having issues dealing with the seasonal demand, after furloughing a lot of their staff.....however, they are still taking orders..and clearly not fulfilling any that have been placed. Come on Redfoot - judging by the comments - you will be disappointed lots of people who will not be getting their Xmas presents on time - including all my family :-( :-(”

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Posted 3 years ago

“Ordered 2 pairs of slippers as a Christmas present 2weeks ago and paid for shipment and have heard nothing from the company, emailed and tried ringing but nothing! At least have the decency to let me know if I'm not getting my items so I can sort others out. One not happy customer 😒”

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Posted 3 years ago

“I ordered 2 pairs of slippers on Dec 1st and paid via Amazon pay, i was then sent an order dispatched email on the 11th with tracking details, delivery to be made via Amazon. Amazon have since cancelled the tracking details saying they didn’t receive the shipment from the seller. I have paid £4.50 for the shipment too! I have emailed, phoned, contacted via social media channels and no communication from Redfoot at all. I understand things can go wrong or get delayed but no communication at all is not acceptable. Very frustrated customer”

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Posted 3 years ago

“Ordered some slippers on 29th November so all the family can have new ones for Christmas. Had to pay a delivery charge. Still not had them, sent an email to their customer support team, received a reply saying thanks for reaching out to us someone will contact you shortly. Had a text two days later which doesn't support any replies saying they will be despatched 23rd December so not holding out a great deal of hope for them to arrive for Christmas! Today received more emails advertising sheepskin slippers for Christmas gifts! Why, they obviously can't have them in stock? Not impressed. Poor customer service/delivery in my opinion.”

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Posted 3 years ago

“These people are rogues of the first order. My wife ordered slippers on Nov 20th. They hadn’t turned up after 10 days and the company failed to respond to emails asking where they were. Their phone number has a message saying they’re not taking calls. So we called AmEx to cancel the charge which they did. This obviously spurred these rogues into action, and they sent an email yesterday saying the slippers were on their way - we replied immediately that we no longer wanted them as we’d bought elsewhere. They arrived today and now we have to pay to send them back ! Do not under any circumstances buy anything from this company unless you’re prepared for disappointment and hassle.”

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Posted 3 years ago

“Bought some Chelsea boots, really quick delivery and a great product. Team were really helpful.”

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Posted 4 years ago

“Oxford william tan brogue. Absolutely phenomenal service. Had an email at about 7am an hour after my order saying they were packaged. Tracking information was accurate and they arrived the next day. Shoes are pretty good quality, absolutely what I expected and the price is beyond amazing! Perfect fit, they are the size they say they are. I really dont understand some of the bad reviews below. Thank you very guys and I'll be purchasing from you again.”

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Posted 4 years ago

“Great company who are on the ball and actually get back to you, well done”

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Posted 4 years ago

“To Redfoot, I received Alfie Brogue boots last Friday but unfortunately even referring at the Shoe Size Chart in the Redfoot website the boots is too large for my husband which was a gift. I sent an email but yet no reply I need to exchange it and it's not my fault so incurring charges for postage is unacceptable. This was my first time ordering a Redfoot shoe yet no response that's poor customer service. I believe you take customer feedback important so kindly get back to me. Thank you.”

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Posted 4 years ago

“Very speedy delivery.”

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Posted 5 years ago

“Bought a pair of shoes Sunday, delivered Wednesday! Plus free delivery. For 20 quid they are comfortable and look great. Could have cost a lot more on the high street. Bish bosh.”

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Posted 5 years ago

Thanks for the feedback Dave, we really appreciate it!

Posted 5 years ago

“Very happy with my Birkenstock sandals and look forward to buying more shoes soon. Shipping was around 10days to USA. Worth it for the great prices.”

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Posted 5 years ago

“very comfortable indeed”

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Posted 5 years ago

“High quality shoes!!! Very comfortable!!!”

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Posted 5 years ago

“very happy with the shoes the price and the quick delivery. thank you.”

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Posted 5 years ago

Redfoot Shoes is rated 4.9 based on 6,894 reviews