Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court14b Chequer Street, St Albans
Rating: 4.37

4.4 Rating 5,018 Reviews

63 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,018 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727238010

Email:

rosie@reallymoving.com

Location:

Eclipse Court14b Chequer Street
St Albans
AL13YD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found a much better deal locally.”

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Posted 5 years ago

“Was looking for a solicitor in Redditch and was mainly offered firms all over the country. Waste of time if it doesn't do what it says on the tin.”

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Posted 5 years ago

“Two quotes provided. One didn't get back to me the other said they would but didn't.”

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Posted 5 years ago

“only received 2 of the 4 promised quotes for a survey”

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Posted 5 years ago

“After giving all the required details, including a list of the items to move, I submitted the form and received exactly ONE quote with the price shown as "tba". Not very useful, I thought.”

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Posted 5 years ago

“Not too helpful really. I Initially only received two different quotes, one of which was half of the actual estimate for removals after conversing with the company via email. I have received a few other emails from several other removal companies but I had already reached to them before submitting the quote with really moving.com”

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Posted 5 years ago

“Only two quotes provided for a complex international move neither from organisations I had previously heard of and needed to check out.”

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Posted 5 years ago

“I requested a quote for selling and buying properties and was given quotes from solicitors who are nowhere near where I live, so not very convenient.”

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Posted 5 years ago

“Website is not clear regarding information processing. It is very annoying to have my contact details passed on to a host of companies without my permission! I needed to check the cost and availability of local surveyors for a home buyers survey on a property I wish to purchase. Happy to receive an email with quotes, with the intention of reading and digesting all the information and then make an (informed) decision regarding who to try contacting. (I have not had time to do this yet, so have not contacted 'a company'. However during the last 48 hours I have been inundated with annoying phone calls to my home from different companies. I am working full-time having to care for family members, and need time to check information and decide who to contact regarding the job. I don't appreciate unsolicited phone calls. It causes unnecessary pressure and time taken up. It was not made clear on your website that my phone number would be passed around to different companies. I did not mind 'really moving' having the details, but did not give permission for my details to be passed on. (small print is not an excuse.) Your website needs to be clearer permissions wise. One survey company even had the cheek to email and ask if I use another company to please contact them and let them know so that I can be removed from their list. This causes nothing but extra work and irritation. I will be placing a complaint with the Information Commissioners Office. Brilliant idea for a facility to search for surveyors, but I won't be recommending the service to friends due to the way in which information is passed on. Sales calls are not welcome and do not work. Pressure is not welcome.”

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Posted 5 years ago

“My request was not straightford. The resulting companies suggested didn't take this into account.”

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Posted 5 years ago

“very limited service, expensive quotes, need more options, unable to use as not enough information avaliable.”

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Posted 5 years ago

“Too expensive.”

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Posted 5 years ago

“Offering service to help sellers chose a company to undertake a Scottish Home Report but, despite there being many locally-based firms offering a good service, reallymoving.com only offered one quotation from a firm that showed no evidence of knowledge of the housing market in the north of Scotland. Yes the sole quote was cheap - but a lack of knowledge of the market would make any Home Report poor value for money, as valuation is key to the Report.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are working hard to increase our Home Report Providers in the more remote areas of Scotland. However, The Home Report Company who we quoted you, are qualified and RICS regulated to provide a knowledgeable and expert Home Report.

Posted 5 years ago

“Company listed let me down at the last minute.”

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Posted 6 years ago

Dear Simon Thanks for your comments which we were disappointed to read. As we understand it, the company cancelled their survey so they never gave you a firm estimate and no contracts had been signed. It is one of those difficult situations when a company is very busy. and in high demand. We are sorry that you were unable to use your preferred firm and hope your move goes ahead smoothly. best wishes reallymoving.com

Posted 6 years ago

“Left 1 star rating for NBM and they didn't publish it I wonder if they withhold negative feedback regularly Obviously this would be in reallymoving.com's interest If all the solicitors had poor feedback, no one would use the site.”

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Posted 6 years ago

Thanks for your comments. We are sorry to hear you did not have a good experience. Having checked our records, we can see that you have left 2 reviews for this solicitor via our system, but on both occasions you ticked the box requesting DO NOT PUBLISH. For this reason, it cannot be published or shared with the solicitor.

Posted 6 years ago

“Far too many emails, especially after "unsubscribing"”

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Posted 7 years ago

“Slow response. Quotes offered significantly higher than through comparable sites.”

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Posted 7 years ago

Dear NV Thanks for your feedback. I see you were only moving a piano which is normally too small for our house removals firms who undertake full moves. This is probably why they didn't rush to respond to your request, and I am sorry that this didn't meet your needs. Hope all went well with moving it. Kind regards Rosie reallymoving.com

Posted 7 years ago

“Completely disorganised shambolic management”

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Posted 7 years ago

Thank you for your feedback, we are sorry to hear that you were not satisfied with our service. We see you registered twice on our system, and on both occasions we provided 4 sets of quotes immediately by email. It would be useful for us to know what elements you considered to be shambolic, so we can improve our service.

Posted 7 years ago

“The removal company sub-contracted the job to some cowboys who damaged a number of items of my furniture and took zero care of my property during the job. I regret using this service.”

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Posted 7 years ago

Thanks Burak. The companies we work with are not allowed to sub-contract their removals jobs and sign an agreement with us to this effect. We are therefore investigating this immediately and appreciate you bringing this to our attention. We are extremely sorry that you did not get the usual excellent service that our removals firms provide.

Posted 7 years ago

“I was so disappointed. The guys seemed great but they over charged my husband from the agreed price, as I wasn't there I couldnt correct or show my invoice (I had it to double check the price before they started, my husband was waiting 200 miles away) I was told I would be charged an extra £50 for my wardrobes (5doors) which I agreed, but they charged my husband £60 - they didn't even fit the wardrobe doors back on, I know this wasn't their fault but to charge my husband extra for the job being incomplete I thought was disgusting - will not be using again. Such a small thing I know but it's the principles of the company I think, if they can do that what else can they do?”

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Posted 7 years ago

Reallymoving.com Ltd is rated 4.4 based on 5,018 reviews