Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Reallymoving.com Ltd Reviews

4.4 Rating 5,021 Reviews

63 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

4.4

Based on 5,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727238010

Email:

rosie@reallymoving.com

Location:

Eclipse Court14b Chequer Street
St Albans
AL13YD

Write Your review

Tell us how Reallymoving.com Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst a quick and efficient way to receive quotes they do not give a true reflection of cost. The quotes we received were between £398 and £447. Of the four we received one company never returned our calls, another just talked and saying the figure would be anything between £900 and £1500 depending on gaining access, items,etc. It was clear they were not interested in the job. Another company quoted £900 and the final one were unable to visit and requested photographs. The question arises does Reallymoving follow up with the companies to see if the quotes they provide are realistic? Would we use this option again I have to say no as it is clear the quotes provided are way off, in fact over double the initial quotes.”

Posted 2 years ago

Thank you for using our services and taking the time to leave us a review - all feedback is greatly appreciated! Whilst we try and make our quotations as accurate as possible, some matters can be more complex than others and therefore, it is difficult for our system to take into consideration all aspects of a move at the stage of quotation because there is such a broad range. We do however try to cover as many possibilities as possible to ensure the quote does not change too much once you speak with the companies directly. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. The good thing about our site is it does generally take away the hard work for you – rather than sifting through google to find reputable firms, you can rest assured that all of our partners are thoroughly vetted before joining our panel making them reputable, and we work hard to build a strong catalogue of feedback to help you make your decision. Many of our customers enjoy the fact that with us, everything can be found in one place. Whilst you may not have received specific quotes, we hope you still found this feature useful. Wishing you all the best for your move, Reallymoving

Posted 2 years ago

“very disappointing as I requested quotes from firms in SURREY(one of the biggest area for house sales etc)and not ONE was from this County.”

Posted 2 years ago

Thank you for taking the time to leave us a review. We're glad you found our website easy to use. We have a range of companies on the panel, some that are based solely online, and some that offer more localized knowledge and it does of course completely depend on your preference as to what works for you. We are actually currently working hard to build our coverage of more localized firms as they can sometimes offer invaluable local knowledge that online firms might not always be able to provide. We wish to reassure you that many conveyancers do work on an online basis following the ongoing pandemic, and whether you use a local firm or not, it should not affect the level of service your receive. Thank you again for the feedback and I will pass this on. Wishing you all the best with your move! Reallymoving

Posted 2 years ago

“could'nt help”

Posted 2 years ago

Thank you for your feedback. Your experience is important to us and we would appreciate hearing more about it so we can make things right! Feel free to contact us at info@reallymoving.com at anytime so that we can look into this for you. Thanks again! reallymoving

Posted 2 years ago

“We used Reallymoving to get a quote for a conveyancer. They referred us to Muve, who we paid a substantial deposit to before finding out their operations are outsourced to Sri Lanka and the service is so poor that our estate agent has blacklisted them. The 'dedicated' account manager has failed to respond to any phone calls or emails to even discuss closing the case and providing a refund during the legal cooling off period. Not impressed.”

Posted 2 years ago

Thank you for recently using our services at Really Moving. We really appreciate you taking the time to review the service you received from us and we have taken your comments on board. We’re sorry to hear that you received poor service from one of our partners and we would be happy to hear more about who you used and what happened if you would like to drop us an email at info@reallymoving.com where we can discuss the steps to follow this up with the company in question. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you for your feedback and we hope to hear from you soon.

Posted 2 years ago

“An enquiry was made online for an International Moving Service. Reallymoving.com Ltd. repeatedly contacted me by automated email without any recommendation.”

Posted 2 years ago

Thank you for your feedback. We apologise that you didn’t receive enough quotes in this case to be useful. We assure you, in most cases you will receive quotes in advance. Our system works based on which firms are available for those dates in your area. Unfortunately in this case we had limited firms who were able to quote. We pass your contact details only on to those partners who can offer quotes and carry out your request, in order to give you more information. Your information is not shared with anyone else. We wish you the best of luck with your move, reallymoving

Posted 2 years ago

“Only brought back one supplier and they didn't give a price.”

Posted 2 years ago

We’re sorry that you didn’t receive a useful amount of quotes to compare in this case. Our system is based on firms in your area, according to their availability. It seems that at this point we didn’t have enough firms able to offer a variety of quotes. We thank you for your feedback, and wish you the best of luck with your move. reallymoving

Posted 2 years ago

“DO NOT USE THIS COMPANY!! They affiliate with fraudulent companies. They passed all my contact details to a scamming removal company that I trusted due to their 'thorough vetting and assurance that they use reputable companies', they stole over £1200 leaving me to pack up and move my whole house 9 months pregnant with a 1 year old whilst my husband was working in the ICU in the height of the pandemic (suprise surprise I went into labout a day after moving 3 weeks early!!) A year on and ReallyMoving have don f%$$%$ all to help correct their total failure to deliver the service promised! You thought I had given up but I will not stop until you have actually done something!!!!”

Posted 2 years ago

“I asked for local quotes and got responses from Norwich and London, as I am in the north west of uk they are not local”

Posted 2 years ago

Thank you for taking the time to leave us a review. We're glad you found our website easy to use. We have a range of companies on the panel, some that are based solely online, and some that offer more localized knowledge and it does of course completely depend on your preference as to what works for you. We are actually currently working hard to build our coverage of more localized firms as they can sometimes offer invaluable local knowledge that online firms might not always be able to provide, so we can understand why some people would prefer to use a local company. Thank you again for the feedback and I will pass this on. Wishing you all the best with your move! Reallymoving

Posted 2 years ago

“After placing a request for a structural engineer I got nothing waste of my time. And yours if you choose to use this site.”

Posted 2 years ago

Hello. We apologize that you had a less-than-ideal experience using our company/one of our partners and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes going forward. Please contact us at your earliest convenience by emailing info@reallymoving.com so we can resolve this. Thanks again, and we hope to earn back your trust in the near-future.

Posted 2 years ago

“Still waiting for a call back to book in my EPC and you have taken my money 3 days ago.”

Posted 2 years ago

Hello. We apologize that you had a less-than-ideal experience using one of our partners and we appreciate your candid review. May we just reassure you that reallymoving will never request any money from any of our customers - our service is completely free! It may be that there is some confusion between us and the EPC company. We'd be happy to chase them up for you if you want to drop us an email. Thanks again, and we hope to earn back your trust in the near-future. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes going forward. Please contact us at your earliest convenience by emailing info@reallymoving.com so we can resolve this. Best Wishes reallymoving

Posted 2 years ago

“Waste of time”

Posted 2 years ago

Thanks so much for taking the time to review our service – all feedback is greatly appreciated. We are sorry you did not find our service useful on this occasion. Please feel free to email info@reallymoving.com if you wish to elaborate as we are always looking for ways we can improve our user experience. We wish you the best with your upcoming move. The reallymoving team

Posted 2 years ago

“Every company that ReallyMoving told me about were absolute rubbish and incompetent, especially Swift Removals in Tewkesbury”

Posted 2 years ago

We are sorry to hear you had a negative experience with a partner. You will receive an automatic review email, which is the easiest way to feedback on the company used directly. It is worth checking your spam inbox if you haven't already received this. We pride ourselves on us and our partners providing excellent customer service, so if you wish to discuss your concerns further, please email info@reallymoving.com and we can look into this for you to try and get an issues resolved. Kind regards, Reallymoving

Posted 2 years ago

“I asked for local lawyers. I did not mean lawyers 50 miles away.”

Posted 2 years ago

Thank you for taking the time to leave us a review – all feedback is greatly appreciated! Unfortunately the firms we had available in your desired postcode are all firms who are based nationwide and work on an online basis and I understand why that doesn’t work for everyone and it is sometimes more beneficial to use a solicitor that has specific local knowledge. We are working really hard to build our coverage so I will ensure we focus on targeting firms that are more local to specific areas. Wishing you all the best with your move. reallymoving

Posted 2 years ago

“Highest quotes. Useless website”

Posted 2 years ago

Thank you for taking the time to leave and we're sorry you didn't find our service to be of use on this occasion. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards reallymoving

Posted 2 years ago

“Got calls from scam companies instead of real removers. Absolutely wouldn't use again.”

Posted 2 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. We also do thoroughly vet all of the companies on our panel, so your details are only ever passed on to genuine companies that we work with. Here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners Thank you for leaving a review, and we will pass this feedback on. All the best with your move, reallymoving

Posted 2 years ago

“Only 1 quotation which was accepted but no-one contacted me.”

Posted 2 years ago

We’re sorry that you didn’t receive a useful amount of quotes to compare in this case. Our system is based on firms in your area, according to their availability. It seems that at this point we didn’t have enough firms able to offer a variety of quotes. We thank you for your feedback, and wish you the best of luck with your move. reallymoving

Posted 2 years ago

“No one got back to me! Really helpful.”

Posted 2 years ago

We are sorry to hear that you had a bad experience with our partners. Our partners are encouraged to contact all customers so this is disappointing to hear. We would be happy to hear more about who you used so we can follow up with them to remind them of the procedure. Please feel free to email info@reallymoving.com Thank you again for your feedback. reallymoving

Posted 2 years ago

“Not heard anything”

Posted 2 years ago

We are sorry to hear that you have not had a positive experience with our partners. Our partners are encouraged to reach out to the customers we put in touch with them so this is disappointing to hear. We would be happy to hear more about who you used so that we can get in touch with them to remind them of the procedure. Please feel free to email info@reallymoving.com Thank you again for your feedback. reallymoving

Posted 2 years ago

“Provided 2 names of removal companies both of which were fully booked What is the point of providing a removal date only to have companies that are not available on that date provided?”

Posted 2 years ago

Thank you for taking the time to leave us a review. Our partners are encouraged to switch off their accounts if they do not have the capacity to take on work. We would love to hear more about who you used so we can get in touch with them to remind them of this. Please feel free to email info@reallymoving.com Thank you again for your feedback. reallymoving

Posted 2 years ago

“Only one replied. Checking those reviews on that company was disappointing. Will not be using or recommending these services any time soon.”

Posted 2 years ago

We are sorry to hear that you have not had a positive experience with our partners. Our partners are encouraged to reach out to the customers we put in touch with them so this is disappointing to hear. We would be happy to hear more about who you used so that we can get in touch with them to remind them of the procedure. Please feel free to email info@reallymoving.com Thank you again for your feedback. reallymoving

Posted 2 years ago

«
1
2
...
3
4
5
6
7
»

Reallymoving.com Ltd is rated 4.4 based on 5,021 reviews