Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court14b Chequer Street, St Albans
Rating: 4.37

4.4 Rating 5,021 Reviews

63 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727238010

Email:

rosie@reallymoving.com

Location:

Eclipse Court14b Chequer Street
St Albans
AL13YD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Response zero, sorry not your fault otherwise peoplemay get a response.”

Helpful Report

Posted 1 year ago

Hi, thanks for taking the time to leave feedback - we'd like to follow up on your comments and see if we can help resolve the issue? Please get in touch with us at info@reallymoving.com so we can find out more.

Posted 1 year ago

“Sick of all the call after requesting information”

Helpful Report

Posted 1 year ago

Hi, sorry to hear you're unhappy with our service. While we do state & encourage that only the partners quoted to you will get in touch to see how they can help, we understand how receiving calls can be overwhelming. Our surveying partners are very busy but always keen to help users of our site who request a survey; if you are just looking for a rough idea of costs try out our moving cost calculator! Thanks, the reallymoving team.

Posted 1 year ago

“Received quotes very quickly but none of them were from local solicitors and all were much more expensive than the local firm I went for. To be honest, I think the firms that contacted me were rather large volume processing companies and I certainly felt that whilst they were very efficient in following up their quote that level of attentiveness would fall away if I appointed them and they had my money. I went with a local firm and saved myself £400+ Just goes to show what you can achieve with Google and a phone!”

Helpful Report

Posted 1 year ago

Thanks for taking the the time to leave feedback. All of our partners are verified and checked before joining the panel, we work closely with them to provide accurate & competitive pricing representing their level of service for your quote needs; as you mentioned they follow up quickly to see how they can help. We are disappointed that our service didn't meet your expectations as we have a fantastic conveyancing panel who offer a great service at competitive pricing. We'd welcome you to visit our directory page where you will see that our partners have lots of great reviews. We wish you all the best, the reallymoving team.

Posted 1 year ago

“the prices are wrong ie one company you Had was £360 but after speaking to them went from £360 - £1,360 think i should pay what you say and you cover the rest”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave feedback for our free quote forms - we understand such a large increase between the quote and end price can come as a shock. While quotes are for illustrative purposes, we work with our partners to provide as accurate a quotation as possible; however, upon learning new specific information about movers' needs our partners will sometimes need to readjust their pricing accordingly - perhaps to consider difficult locations or requirements. We do offer multiple quotes for comparison and we hope the other partners offered were more aligned with your pricing expectations. We will take on board your comments and work with our partners to minimise any difference between quotation and final price where possible. Thanks, the reallymoving team.

Posted 1 year ago

“Make sure you take the companies they recommend and do a separate review check on google because 2 of the 3 companies we got given had atrocious reviews elsewhere and yet they were flaunted as 5 stars on here. Also the prices they give you aren't reflected when you speak to the companies directly and you will spend the rest of the day getting phone calls you didnt ask for”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave feedback. Sometimes open source review sites don't accurately reflect the partners on our panel. In this case one of our partners is part of a bigger organisation that offer a wide array of services - which are unrelated to our surveying partner. The reviews on our site are validated and can only be shared by customers who have actually used our service; we understand how other review sites may have left you with concerns; we promise all our reviews are from genuine users of our site just like you. Quotes are given as estimates and upon our partners getting in touch to better understand your requirements, they may change upon learning new information. If you'd like to discuss with us further about your experience we would be happy to work with you to improve your experience for next time. Thanks the reallymoving team.

Posted 1 year ago

“They literally were like “zero results” ok thanks super helpful”

Helpful Report

Posted 1 year ago

Hi, we apologise if our free quote service was not up to standard in this instance. While we're always aiming to improve our coverage, particular international removals routes are harder to quote for at this time. We have contacted you about a possible partner who may be able to assist. Thanks the reallymoving team.

Posted 1 year ago

“Still awaiting quote only message received tba?”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave feedback. Apologies we did not return enough useful quotes in this instance - we will work with our partners to improve quote coverage in your area! The reallymoving team.

Posted 1 year ago

“over priced surveys”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave comments. We wish to reassure you our partners pricing is competitive across the industry and our partners offer a range based on the varying level of service between them. The 4 free quotes offered a range of over £350, demonstrating the wide range of choice available. Thanks the reallymoving team.

Posted 1 year ago

“Bombarded with unwanted SPAM calls and emails. Avoid.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave feedback. While we do state & encourage that our partners will get in touch to see how they can help, we understand receiving lots of calls & emails can be overwhelming. We will work with our partners to improve on this feedback. Thanks, the reallymoving team.

Posted 1 year ago

“Quoted £300 over the competitor”

Helpful Report

Posted 1 year ago

“The website is not user friendly as is the person at the other end of the online chat line”

Helpful Report

Posted 1 year ago

Hi - sorry to hear you did not find our website helpful - we welcome all comments and would love to hear how we can improve your experience.

Posted 1 year ago

“The one company that quoted £549 for our removal then revised their price to over £1450 because they said the initial estimate did not allow for the amount of furniture to be moved or the distance involved. This is in spite of entering on your website the postcodes of both addresses and the fact that it is a two bedroom home! I think this is just a scam to get enquiries.”

Helpful Report

Posted 1 year ago

Thank you for using our services and taking the time to leave us a review - sorry to hear about your negative quotation in this case. Whilst we try and make our quotations as accurate as possible, it is not always possible for our system to take into consideration all aspects of your requirements at the stage of quotation which can result in the slight inaccuracy of quotes. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thanks the reallymoving team

Posted 1 year ago

“Not so much with Reallymoving - just the problem with an out of touch surveyor. advertising with them. I found out more about the properties than he had. In future, I will get a free quote from a reputable builder.”

Helpful Report

Posted 1 year ago

Hi, reallymoving is proud of its panel of surveyors. We thoroughly vet every new partner and work with them to deliver the best service possible to movers. If you would like to share your experience to info@reallymoving.com we would be happy to investigate the issues you had further.

Posted 1 year ago

“I live in Leeds, why oh why was I given what appeared to be a random selection from near and far, Manchester ?????? Plus I have been inundated with spam phone calls from as far away as Dunoon!!!!!!!”

Helpful Report

Posted 1 year ago

Hi, we're sorry you didn't get more local companies in your quote results. For some services, our partners do operate in multiple locations but may be based further away. However, we appreciate in this case you would have liked more local companies available - this is something we will look to improve. Thanks, thereallymoving team.

Posted 1 year ago

“Not very good, just wanted quote to act for the lender, much too high, mortgage brokers’ conveyancers were a third of quote. A lot of work isn’t involved, very disappointed with quotes for that work.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave feedback and we're sorry you didn't find our service to be of use on this occasion. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards reallymoving

Posted 2 years ago

“It stated my information would not be shared, I've had emails and phone calls from these companies that were overpriced and do not wish for any of my personal information to be shared.”

Helpful Report

Posted 2 years ago

“Terrible - really misleading as you put in all your details and then don't get a single quote. All you get is a list of movers in your area which I can already find just by googling them.”

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Posted 2 years ago

“I recieved a phone call but no quotes....still waiting.”

Helpful Report

Posted 2 years ago

“The link was outdated, does not work”

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Posted 2 years ago

“My solicitor needs something from yours. Ridiculous longwinded and potentially I may lose the sale. Thank you”

Helpful Report

Posted 2 years ago

Reallymoving.com Ltd is rated 4.4 based on 5,021 reviews