The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,270 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Metrics

Info

4.4

Based on 1,270 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers provided are of top class quality. The green packaging is attractive and makes the whole gift to the recipient a very welcome and appreciated floral present.”

Helpful Report

Posted 1 year ago

Hello Stephen, Thank you so much for the lovely feedback. We're so pleased to hear the present was loved by the recipient! Warm regards, Ciera, and The Real Flower Company

Posted 1 year ago

“I received the most lovely bouquet I've ever seen, full of life and colours and fresh as if it had just been picked from the fields. Also, the packaging in which they were delivered was TOP.”

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Posted 1 year ago

Thank you so much Ainhoa! That is really kind of you. I will let our florists know! Best wishes, The Real Flower Team

Posted 1 year ago

“Great range and nicely delivered”

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Posted 1 year ago

Helen, thank you. We will pass on your lovely feedback! All the best, All at TRFC

Posted 1 year ago

“Beautiful flowers - especially as all I wanted to send to my friend were Dahlia's. I was kept up to date with the tracking information which was great. would not hesitate to re-order and recommend.”

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Posted 1 year ago

Hello Liz, Your kind words mean a lot to our small team, and I will let the florists know to keep up the good work! Kind regards, Ciera and The Real Flower Team

Posted 1 year ago

“Beautiful flowers delivered on time. Phoned when placing order as Stripe payment system didn't work first time but tried again and no issues. Just a computer glitch possibly. Have ordered from The Real Flower Company before and always had good quality flowers arrive, with good variety and scent.”

Helpful Report

Posted 1 year ago

Hello, and thank you for the review! We're glad we could help you place your order after the little hiccup that occurred. Your review is very appreciated. Best wishes, Ciera and The Real Flower Company

Posted 1 year ago

“The service was above and beyond, and the kindness was really appreciated.”

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Posted 1 year ago

Thanks Enid, we try our best! If we can help with anything else just let us know. Warm regards, The Real Flower Company

Posted 1 year ago

“I wanted to choose British grown flowers for my daughter's birthday, that was very important to me. They were delivered on her birthday around mid morning and she loves them. She tells me they are beautifully scented too, with rosemary and pelargoniums maybe? She said they are the loveliest flowers she's ever had, and you can't say better than that! So, thank you!”

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Posted 1 year ago

Thank you so much for choosing us to send flowers to your daughter for such a special occasion! We're really happy to hear they were so loved too! Your thoughtful words mean a lot, Rebecca. Warm wishes, Ciera and The real Flower Company

Posted 1 year ago

“Quick, with accurate time of delivery - nice selection of UK flowers at reasonable cost”

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Posted 1 year ago

Thanks for the review Andrew! We're so glad you chose us to send flowers. All the best, The Real Flower Team

Posted 1 year ago

“The Real Flower Company has wonderful flowers as a matter of course but it also has spectacular service, going the extra mile and showing great flexibility when needed. I could not recommend them more highly.”

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Posted 1 year ago

Hello Miles, Your review is unbelievably kind, and we thank you so much for it. We're always here if you need help with anything! From All at The Real Flower Company

Posted 1 year ago

“I have used The Real Flower Company for several years and have always been more than pleased with the service and beautiful flowers I have sent to people. Truly exceptional in every way.”

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Posted 1 year ago

Pamela, Thank you so much for this review. Your loyalty is greatly appreciated and we are so glad to be able to provide you and your friends with flowers. Best wishes, The Real Flower Team

Posted 1 year ago

“Superb flowers, plants, service. Always. The best flowers and plants in tne world.”

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Posted 1 year ago

Thank you so much for this amazing review, Elizabeth. We are all delighted to hear that you have had such a positive experience ordering from us, your continued support means a great deal. Best wishes, The Real Flower Team

Posted 1 year ago

“Always difficult to review a product when one isn’t the recipient. However, our friends phoned and emailed to say the dahlias were fresh and nicely packed. Also I had made a mistake on the calendar and when i phoned Customer Services I was answered immediately and told the error would be righted immediately. . . . And it was! So thank you Real Flower Co”

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Posted 1 year ago

Gillian, Thank you so much for leaving this review, we really appreciate it! I am so happy to hear that your friends enjoyed their flowers and that our customer service team managed to help you fix the error. Best wishes, The Real Flower Team

Posted 1 year ago

“The flowers were beautiful and arrived on time. The recipient was very happy to receive them”

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Posted 1 year ago

Helen, thank you for sharing this. I am overjoyed to hear that the delivery went smoothly and that the flowers were enjoyed by the recipient. Thank you for ordering from us! Best wishes, The Real Flower Team

Posted 1 year ago

“Gorgeous flowers, brilliant delivery.”

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Posted 1 year ago

Thank you for leaving such a kind review, Sue! I am so happy your experience ordering from us was a positive one! Best wishes, The Real Flower team

Posted 1 year ago

“Bought edible flowers to decorate a cake. Great success.”

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Posted 1 year ago

Julia, I am so happy to hear that the cake was a success! Thank you for sharing your experience with us. Best wishes, The Real Flower Team

Posted 1 year ago

“Excellent service. Flowers described as the most beautiful flowers ever seen… wonderfully scented. Happy customer. Happy recipient.”

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Posted 1 year ago

Thank you so much for sharing these kind words, we really appreciate them! We are all delighted to hear that both you and your recipient had a positive experience when ordering from us! Best wishes, The Real Flower Team

Posted 1 year ago

“Excellent service as always and so helpful and eager to please. Flowers absolutely gorgeous - the best!”

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Posted 1 year ago

Hello Barbara, We're so glad we could help! We look forward to sending more gorgeous flowers on your behalf again very soon. Best wishes, The Real Flower Team

Posted 1 year ago

“Excellent service. Wonderful buttonholes. Beautifully packed. Recommended”

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Posted 1 year ago

Hello, Thanks so much for recommending us (and for choosing us to create your wedding buttonholes!). I will let our florist's know to keep up their amazing work. Warm regards, Ciera, and The Real Flower Team

Posted 1 year ago

“Absolutely gorgeous cottage flowers. They smell amazing too.”

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Posted 1 year ago

Thank you! Your review is so appreciated, and thank you for choosing us. Kind regards, The Real Flower Company

Posted 1 year ago

“Needed a little resus. -after travelling through the hottest day - then revived and there is a gorgeous, and unusual, herbal scent! Love them & will reorder from Real Flower Co. 🌼 ❤ 💙 💜”

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Posted 1 year ago

Thank you for leaving a review, and we're thrilled to hear the flowers picked up after being in transit, especially in this current heat! We look forward to seeing you again very soon. Warm wishes, Ciera and The Real Flower Company

Posted 1 year ago

The Real Flower Company is rated 4.4 based on 1,270 reviews