Reactive Parts Reviews

4.53 Rating 36 Reviews
86% of reviewers recommend Reactive Parts
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Phone:
02036030125

Email:
info@reactiveparts.com

Location:
20 Chancerygate Business Centre
Whiteleaf Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
"Great service and competitive prices"
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Posted 1 month ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 1 month ago
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"support good. shipping costs low/ competitive. shipment itself might (therefore?) take some time though #yougetwhatyoupayfor"
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Posted 1 month ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 1 month ago
"The parts are good quality and dispatch when they say they are"
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Posted 1 month ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 1 month ago
"Just back in after a ride out on my Monster 1200S, used the Vulcanet wipes and Motul wheel clean for the 1st time. Exactly suits the way I like to clean - easy, quick and effective."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 1 month ago
"A very good selection of parts on offer, and all top quality brands. Never had a problem with ordering, the parts have always arrived in good condition and on time. Very Happy with the quality of service."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Great company to deal with, all questions answered very well by knowledgeable staff."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Very fast delivery"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Very smooth and fast delivery."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"GOOD TO DEAL WITH AND VERY HELPFILL ON THE PHONE"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Fantastic products and equally fantastic service 10/10"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Fab company easy to order from and received my product quickly and with out any fuss will definitely be using them again."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Reactive parts provide an excellent service. Highly recommended. Will use again"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Very helpful sales team and super fast delivery at a reasonable price!"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"I have made two orders. The first was simple for the Stompgrip and I was very impressed with the website and service. The second was for rearsets and the presales advice has not been matched by the service I have received since. There are no fitting instructions for the bespoke part, the photo example I have since been sent shows a push rather than pull configuration and when I sought advice I have been told that other people have figured it out. The parts remain in the box as I have not yet found the time to figure it out myself. It appears to require the removal of the sprocket cover and purchase of a new Quickshifter at this stage. This is contrary to advice prior to purchase. I feel an expert may have more success dealing with the team but, as I told them at the time of ordering, I am not one."
Helpful Report
Posted 2 months ago
Hi Robert
Thank you for your review.
I am sorry that you do not feel that we have been able to assist you so far with the fitment of your rearsets. I can see from your account that we customised these for you . I cannot see any communication from you regarding any fitment issues since then- so i am unsure if you have just communicated with us verbally instead.
if you can send me an email to zoe@reactiveparts.com with the issues that you are having and some pictures then i can get this looked into further for you.
Posted 2 months ago
"I found reactive parts staff very helpful on the phone. The lite tech rear sets I bought are a good price and beautifully made and arrived the day after I ordered them."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Excellent knowledgable staff. Huge range of top quality products , most of which in stock. Highly recommend."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Very good service and speedy delivery."
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Very pleasant and knowledgeable staff ! Great prices"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Excellent knowledge and a great service parts arrived really quick! Great job keep it up !"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
"Great service next day delivery"
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Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
Hi
Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon.
Thank you
Posted 2 months ago
Reactive Parts is rated 4.53 based on 36 reviews