Raymond Weil Reviews

Name: Raymond Weil
Rating: 4.30

4.3 Rating 103 Reviews

82 %

of reviewers recommend Raymond Weil

Company Reviews

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Metrics

4.3

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

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+44 (0)161 672 0700 | Mob

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Raymond Weil 5 star review on 18th August 2021

Rosario Gonzales

Raymond Weil 5 star review on 13th May 2021

John Buckingham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautifully presented limited edition timepiece coupled with a fantastic free gift for all music lovers and a painless purchase process, five stars all the way. Thank you Raymond Weil staff.”

Helpful Report

Posted 4 years ago

“Appalling Customer Services. Purchased from Bannon who was as bad. Bannon said there was moisture inside the watch after five months. Despite me hardly wearing the watch. I also looked after it very well.”

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Posted 1 month ago

“Unbelievable customer service and very quick deliver. To say I'm happy with my watch is an understatement. I think I'll be a returning customer when it's time for a new watch.”

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Posted 5 months ago

“Excellent product and very fast delivery beautifully presented in a leather watch roll”

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Posted 6 months ago

“I'd never spent more than a few hundred dollars on a watch, so at about the age of 70 I decided to give myself a treat in the way of a very nice watch, and the Raymond Weil caught my eye. For a little over $2K, I bought the one with e movement visible at the lower end of the face, and man did I get compliments. It was a little heavy but felt good on my arm and I was happy with it until it started losing time. I'd wear it every day, so it had plenty of movement to stay wound. Even putting it on the winder it still consistently would lose time, so I brought it back to Lee Michaels and they sent it back to Raymond Weil. It didn't cost me anything this time because it was still under warranty. I got it back after a couple of months later and it didn't take much time for it to start losing time once again, but I was tardy bringing it in again mostly because Lee Michaels is on the other side of town from me and I'd simply forget when heading that way. When I did get around to bringing it in, it was past warranty period, so before they sent it back to the factory, they told me it would cost me to get it back no matter what.....about $70, I don't remember the exact figure. They called me a while later and told me it would be around $700 to have it repaired by the very same people that built it in the first place and didn't repair it when they had a chance. I paid the $70 just so some else didn't end up with this junk, and evidently did not pursue having it repaired. I still have it, but I don't know that I would even sell it for parts. It's junk....pretty junk, but none the same.....JUNK!! It only kept time for about 6 months which is about $350/month. I can buy a lot of watches that keep time for that kind of money. But it was pretty, so I gave it one star.”

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Posted 6 months ago

“The entire experience of Raymond Weil from time of purchase to delivery was really positive , thank you my new watch is great 😊”

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Posted 7 months ago

“Great watch and delivery service. Thanks I may purchase another.”

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Posted 8 months ago

“Excellent service’ can’t fault service or product Thank you”

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Posted 11 months ago

“I am well pleased with my watch and its delivery but i have struggled to register it as your web stil keeps rejecting the serial number. i have Sent an email with the info requested but i am still waiting confirmation of my membership and three year warranty.”

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Posted 11 months ago

“Sorry for the delay in replying and thank you for your service it was spot on helpful and very reliable l will recommend your service to others and the watch is lovely and very well presented. Once again thanks, wish you all a good year cheers steve”

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Posted 1 year ago

“Very poor correspondence about delivery after my purchase of an expensive watch. Additionally did not receive the free gift promised if I purchased”

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Posted 1 year ago

“love my new addition to add to my other 2 raymond weil watches i have”

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Posted 1 year ago

“Very happy to have the watch”

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Posted 1 year ago

“I bought a Raymond Well Watch for the first time over 25 years ago for my now , my x wife , my x wife bought me one 20 years after we had split up . I've worn it every day since and its still in great condition, my Recent purchase is a rectangular design , more dress formal .”

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Posted 1 year ago

“Good service with quick delivery. Overall vey pleased.”

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Posted 1 year ago

“Just love my new baby :)”

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Posted 2 years ago

“Very easy to browse and purchase online.”

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Posted 2 years ago

“Excellent service!!!”

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Posted 2 years ago

“Lovely watch & awesome costumer services.”

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Posted 2 years ago

“Rip-off - came in a box with broken parts. After the initial contact with customer service, no response from them afterwards. Same watch lot cheaper in other shops. Mosr dissatisfied purchase ever.”

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Posted 2 years ago

“beautiful Beatles Edition watch matched by great communication and excellent customer service”

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Posted 2 years ago

Raymond Weil is rated 4.3 based on 103 reviews