Raymond Weil Reviews

Name: Raymond Weil
Rating: 4.30

4.3 Rating 103 Reviews

82 %

of reviewers recommend Raymond Weil

Company Reviews

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Metrics

4.3

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

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+44 (0)161 672 0700 | Mob

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Raymond Weil 5 star review on 18th August 2021

Rosario Gonzales

Raymond Weil 5 star review on 13th May 2021

John Buckingham

Anonymous

Anonymous // 01/01/2019

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“Purchased the Buddy Holly special edition watch and I am over the moon with it! Very fast delivery too. I will be purchasing more Raymond Weil watches very soon.”

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Posted 3 years ago

“Unreal product and customer service. Very happy.”

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Posted 3 years ago

“Watch was of course beautiful. Bought as a surprise for husbands birthday so wanted it sent to my sons home. It came to billing address instead and guess who accepted it and signed for it, yep surprise spoilt. I wi forgive as corona virus meant short staffed but 😲”

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Posted 3 years ago

“Excellent and quick service however the box was slightly damaged on recieving the item”

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Posted 3 years ago

“Absolutely stunning watches. I have two in my collection. Superb customer service. Excellent delivery. A must buy brand for any watch collector / admirer.”

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Posted 3 years ago

“I ordered a watch from you on the 12/04/2020 for next day delivery and still haven’t received it or an update on my order. Won’t be ordering from you again. Jason Fagan”

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Posted 3 years ago

“Lovely watch and good service.”

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Posted 4 years ago

“Beautiful product”

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Posted 4 years ago

“Excellent and quick service, despite the problems caused by Covid19. I received the watch the next day.”

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Posted 4 years ago

“not very good on emails , I was left trying to find out when my watch was going to be delivered , only to be told , it had already tried to be delivered . you did take your time replying to my emails”

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Posted 4 years ago

“No inscription as requested”

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Posted 4 years ago

“Fantastic service very fast delivery , excellent product , will be using them again for a watch for my wife”

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Posted 4 years ago

“UK: I sent my watch in for a new winder and they quoted me £119.00 plus VAT. Total bloody rip off merchants. DO NOT USE ....AVOID.”

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Posted 4 years ago

Dear Mr Edge Following on from our phone conversation this morning and prior correspondence, this review is contrary to the request to proceed with the servicing of your timepiece. Due to your concerns, we have now halted any work as agreed in our recent conversation. Regarding price, you were quoted £143 incl. VAT and this includes a full service of your timepiece, not just a replacement crown. A full service includes a complete movement exchange, battery exchange, case back gasket exchange, crown exchange, crystal glue check and renew, all bracelet screws checked, all spring bars checked and replaced, case and bracelet clean, re-seal and water resistance pressure test and the final test and timing test. We are confident that for a watch of this quality and the replacement of parts, RAYMOND WEIL provides outstanding value. As per our recent conversation we look forward to hearing from you. Best wishes RAYMOND WEIL

Posted 4 years ago

“Beautiful watch Good customer service Quick delivery”

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Posted 4 years ago

“Received a beautiful Bowie limited edition but sadly the strap is not seated correctly and I have had to send it back. Ask me again in a week when I receive my watch with a new strap.”

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Posted 4 years ago

“Lovely watch at very good price. Also brilliant service at Chisholm Hunter (Bluewater) in adjusting bracelet for me.”

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Posted 4 years ago

“Love it, love it, love it!”

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Posted 4 years ago

“It was so easy to make my order online getting my request placed and in my case finance approved. Once approved my order was delivered promptly and securely. An efficient experience thank you”

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Posted 4 years ago

“all Good now”

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Posted 4 years ago

Hi Jim Sorry to hear you are not currently satisfied with your order. Please, can you send us an email over on sales@raymond-weil.co.uk and describe in a little more detail the issue you are having is so that we can do our utmost to get this resolved for you. Best wishes RAYMOND WEIL

Posted 4 years ago

“Lovely watch great discount Black Friday great customer service with excellent communication”

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Posted 4 years ago

Raymond Weil is rated 4.3 based on 103 reviews