Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Rattle and Drum Reviews

4.9 Rating 3,782 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,782 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 13th June 2023

Rattle and Drum 5 star review on 6th May 2023

Rattle and Drum 5 star review on 10th April 2023

Rattle and Drum 5 star review on 19th March 2023

Rattle and Drum 5 star review on 18th March 2023

Rattle and Drum 5 star review on 8th February 2023

Rattle and Drum 5 star review on 13th November 2022

Kingsley Straker

59

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Rattle and Drum are some of the loveliest people I know. They go above and beyond to help and are very knowledgable about all aspects of drumming. Cannot overstate their magnificence enough. Very competitive prices too”

Posted 5 months ago

“I have nothing but praise for Kev and this Company. In short, I purchased one of the latest Remo bass drum heads at their stand at the UK Drum Show. Their staff on stand were very helpful but I got the size wrong ie got a 22” instead of a 24”. I needed the 24 for Saturday but wasn’t able to call them until about 4.50pm on the Thursday prior. Obviously by that time Courier long gone but Kev was very helpful and said he had a 24, the last one in Europe at that time and offered to Courier it Friday for delivery on the Saturday. I made the arrangements which included me adding bass drum beater on the Friday morning and sure enough, at lunchtime DHL Fri the package with both items…. A huge thank you to both R& D and DHL the courier for achieving this delivery, from Derby to North Essex !!!!! IN TIME…. I have no hesitation in recommending Rattle & Drum to fellow drummers for any Drum related requirements, advice or purchases, only wish that Derby was not so far away. Sadly the Bank pulled the rug on our local store but thanks to m”

Posted 6 months ago

“Great customer service which is important for me as a customer and prices are good. The only drawback is items sold out very quickly, it took a while for it to be back in stock. Delivery is all depends on their 3rd party courier, which is out of R&D control. Sometimes the delivery is good but on occasion the courier didn’t show up as arranged. I have to contact R&D to let them know so that they could reschedule delivery.”

Posted 6 months ago

“Great service and prompt despatch”

Posted 6 months ago

“Good prices, professional and efficient service/”

Posted 6 months ago

“Fantastic Service, great price, and the most knowledgeable staff regarding Drums in the Midlands. Could not be happier with all purchases from Rattle and Drum Music over the years!”

Posted 6 months ago

“Very helpful and managed to find a solution to our awkward drum problem!”

Posted 6 months ago

“excellent service”

Posted 6 months ago

“Very helpful and knowlegeable staff”

Posted 6 months ago

“Very good service ,my order was despatched swiftly and arrived the following morning exactly as described,highly recommended”

Posted 6 months ago

“Very good service with quick delivery. Thanks guys!”

Posted 6 months ago

“Met them at the show ,bought some heads their and later ,,everything arrived on time and correct as ordered..Would recommend.👍”

Posted 6 months ago

“The only supplier that had the specific drum part that I was after. Also found some additional bargains to add to my order. Excellent service and speedy delivery. Cheers!”

Posted 6 months ago

“I called for advice and a human answered! Customer service at its very best and not so easy to find these days. All my questions were answered with friendly, non-pushy advice. I can't recommend Rattle and Drum highly enough. Very professional and knowledgeable.”

Posted 6 months ago

“I’ve have had two dealings with your company,and would highly recommend you to anyone,,we had a bit of a blip with my second order,,through no fault of your own,but your team persevered,and got the end result,,thanks for your time,advice,and patience,,,,,well done team Martin,,,,,👍🥁👍🥁👍🥁❤️thanks again,regards,Kevin,,,,”

Posted 6 months ago

“Simple, efficient ordering process via website (for music book) . Emails to confirm order and despatch sent promptly and book delivered within a few days. A good purchasing experience, thank you”

Posted 6 months ago

“Excellent advice, sales and delivery...what more do you need?”

Posted 6 months ago

“Seems good,had to wait a few days,so order in time but yeah ok”

Posted 6 months ago

“I’ve item, as described. Very pleased. Geoff.”

Posted 6 months ago

“Great customer service honest and great value for money. Have bought several cymbals and hardware in the last year, very competitive”

Posted 7 months ago

«
1
2
...
5
6
7
8
9
»

Rattle and Drum is rated 4.9 based on 3,782 reviews