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Rattle and Drum Reviews

4.9 Rating 3,782 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,782 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 13th June 2023

Rattle and Drum 5 star review on 6th May 2023

Rattle and Drum 5 star review on 10th April 2023

Rattle and Drum 5 star review on 19th March 2023

Rattle and Drum 5 star review on 18th March 2023

Rattle and Drum 5 star review on 8th February 2023

Rattle and Drum 5 star review on 13th November 2022

Kingsley Straker

59

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicely packaged”

Posted 3 years ago

“Easy purchase, SUPER quick delivery, item brand new in box but better attention to detail needed in item description. It was actually to my benefit, but might not have been to others...”

Posted 3 years ago

“Yeah ok just a bit over priced hence four Star.”

Posted 3 years ago

“Just purchased a TAMA SLP snare from Rattle & Drum. Fantastic value for money compared to other larger drum suppliers. Well packaged. Proud to support smaller retailers.”

Posted 3 years ago

“Good service and product exactly as ordered. I would definitely use Rattle and Drum again.”

Posted 3 years ago

“Fast delivery.”

Posted 3 years ago

“I ordered gift vouchers and they came within two days”

Posted 3 years ago

“Ordered vox amp it arrived 2 days later than I expected but in the current climate I was surprised that it got here at all well done Martin at Rattle and Humm will but again from you, Mark”

Posted 4 years ago

“The tremolo tip internal diameter was too small for the tremolo arm I had. Therefore a little drilling was required before it fit. Looks good though.”

Posted 4 years ago

“Quick and efficient service. They did accidentally forget one item in my order but a quick email and they got it straight in the post and were very apologetic.”

Posted 4 years ago

“Easy ordering and fast delivery. Item as described (Fender Bridge Assembly - Standard Series Strat ('06-Present) **Genuine Fender Parts**) and very good VFM.”

Posted 4 years ago

“Quick delivery and a good price. Thanks”

Posted 4 years ago

“First time dealing with Rattle and Drum via their online shop, initially had a problem that the voucher code was not valid, called the number and was plesaed to immediately speak to a real person who was, from the background noise, clearly working in a real music shop. They quickly dealt with the problem in a professional, polite and friendly manner. I received everything I ordered the next day....Result! Highly recommended, and i'll certainly be using them again for all my instrument and accessory needs in the future.”

Posted 4 years ago

“Good product”

Posted 4 years ago

“good revision book for grading.”

Posted 4 years ago

“Good service.”

Posted 4 years ago

“Thank you the drum head delivered prompt very pleased with service.”

Posted 4 years ago

“Not the fault of Rattle and Drum but id advise you use an alternative delivery service from DPD. This is a complaint i sent to them today..i'm waiting for an apology/response. When i eventually located my parcel..i was pleased with it. But it did cause inconvenience. Hi there. I have a complaint about the my recent experience with DPD. (ref ‍15976851541247) Yesterday i'd arranged for a parcel to be delivered to a pickup point as i was at work. This never happened and i got a text saying it was going to be delivered to my home address today..when i specifically said i wouldn't be home. I even emailed yesterday..tried calling this morning plus attempted to change pickup point online..but no joy..I couldn't even speak with anyone at the local depot. So as i was given a window between 3.30pm and 4.30pm..i had to finish work half day to come home as my initial request of a pickup point..(which i tried to repeat) failed. I then receive a text stating my parcel had been delivered to a neighbour called Georgie at Number 9..i don't have a neighbour by that name..and nothing was delivered to either of my neighbours. I eventually get through to a lady called Mel at local depot (Aldridge i believe) who was helpful in calling the driver who'd delivered to a totally wrong address (different road name and postcode..Ashworth road with a B42 Postcode..wrong)..appalling. She told me he was going to retrieve the item and bring it to me..This didn't happen and neither did i think it would. I had to get in my car and fetch my parcel from the wrong address myself..Really incompetent service and the driver should be disciplined for total lack of concern/skills for the job in hand as the Address/postcode he delivered to was not what was on the box! In these modern times this really shouldn't be happening..i feel things are getting worse with the postal system in general and DPD seem to be top of the list..I'm sorry i've had to write this but not a happy customer. Mark Morgan.”

Posted 4 years ago

“These guys are good.”

Posted 5 years ago

“Good site and on time.”

Posted 5 years ago

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Rattle and Drum is rated 4.9 based on 3,782 reviews