“thoroughly recommend this company - customer service was good and driver called ahead to le me know that furniture was on its way. so impressed with the quality of the rattan, looks amazing on our patio. overall had a fab experience with rattanwarehouse.”
“Thanks for all your help Dan. Furniture in and looking good. Couldn’t decide which set so emailed through and after many emails Dan selected the set he thought would be best for me and he was right! Looks lovely on the patio. Couldn’t be happier. 10/10”
“We ordered a table with 2 chairs delivery was very prompt. On putting table up it was not sitting right so we sent an email to Dan and 2 days later a new table arrived. The quality is fantastic. And the customer service exceptional. Well done Dan and team we will certainly recommend you to our family and friend”
“I bought an 8 seater oval rattan dining set and I couldn’t be happier with it! The quality of the rattan is excellent. The delivery man was so lovely, helpful and polite and communication from the point of ordering to delivery (which was only a week) was great.
Very very happy with my purchase and would definitely recommend Rattan Warehouse.”
“I placed an order on a Friday and it was delivered as promised the following Wednesday. I communicated via email that I was not very mobile so that the delivery people would need to place the set a certain place and unpack it. This agreed, the man that delivered it (Ashley) was polite and had a very sunny disposition. He was so helpful and really could not do enough for me! I was the first on the list to be delivered and even at 8am he was kind and thoughtful. Such a rare find these days. I would heartily recommend RW to you all and would certainly use them again. I also paid cash on delivery, which suited me. Thank you very much”
“Placed an order online on Sunday afternoon and delivered to Wales before breakfast on Tuesday morning. By far the cheapest supplier of rattan furniture that we found and the quality more than acceptable and certainly outstanding value for money. For sure there are higher quality sets available elsewhere but only at double the price or more. We had a problem with one of the chairs which was replaced without question.”
“Absolutely thrilled with with my furniture. Ordered the Savannah set with oval table and the luxury Carolina sofa set. Both in the grey weave. Came on the date they promised and they put everything in situ where I wanted it. The quality is great and it looks fantastic, would definitely recommend.”
“We ordered our garden furniture on Monday afternoon and it was delivered on Tuesday afternoon.Ashley delivered the furniture and was extremely helpful,unwrapping the furniture and advising on care etc. We had a slight problem with the table glass and contacted Rattan Warehouse who acted promptly and it was replaced by 9.30 the next morning.
Excellent customer service ,we thoroughly recommend them.”
“I really rate this company highly. They do exactly what they say on the tin.
After a disappointing experience with another company, Rattan Warehouse saved the day and delivered my furniture when they said they would (on good Friday!), for better value, and my experience of their customer services was excellent. I spoke with Dave who was pleasant and my transaction/delivery was completed within 2.5 days.
The furniture received is of excellent quality and I am really pleased with my purchase.
I have already recommended to some colleagues looking for rattan furniture :-)”
“Very quick with delivery friendly helpful staff. Needed to exchange glass emailed them and it was dealt with immediately 😊. Kept me informed when exchange was going to be done. Thank you Dave. Ashley a very helpful and friendly person nothing was too much trouble. Would highly recommend this company”
“Thank you very much for the first class speedy service. The furniture is excellent quality and was so easy to set up. We are so pleased with it. Also have to mention how friendly our delivery man was, he was very helpful and clearly had excellent knowledge of the product!
Thanks again, we will be recommending you to friends!”
Bought the 6-12 seat havannah cube set. We had to wait a week longer than estimated due to RW discovering damage to the original set before it was sent. Mark kept me informed of the situation via email. No waiting on the telephone in a queue or having to explain things to 5 different people. New set arrived as scheduled and looks great. Lots of retailers could learn a lot about customer service from these guys i.e. Just keep people informed! Thanks to Mark and the team. I have no hesitation in recommending this company.”