Rattan Warehouse Reviews

5.00 Rating 26 Reviews
100 %
of reviewers recommend Rattan Warehouse
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Email, Telephone
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Anonymous  // 01/01/2019
thoroughly recommend this company - customer service was good and driver called ahead to le me know that furniture was on its way. so impressed with the quality of the rattan, looks amazing on our patio. overall had a fab experience with rattanwarehouse.
Posted 1 year ago
Thanks for all your help Dan. Furniture in and looking good. Couldn’t decide which set so emailed through and after many emails Dan selected the set he thought would be best for me and he was right! Looks lovely on the patio. Couldn’t be happier. 10/10
Posted 1 year ago
would definitely recommend this company - paid cash on delivery and driver was so helpful, the rattan is fab quality. will be ordering again in the near future, thanks dan & team
Posted 1 year ago
Brilliant service and quality product.
Just great service from office to delivery driver. Richmond set absolutely surpasses what I expected
Posted 1 year ago
Ordered an 8 seater oval set which is great quality and perfect for our family BBQs while the weather’s hot! Delivery was prompt and driver was very helpful. All-round positive experience.
Posted 1 year ago
We ordered a table with 2 chairs delivery was very prompt. On putting table up it was not sitting right so we sent an email to Dan and 2 days later a new table arrived. The quality is fantastic. And the customer service exceptional. Well done Dan and team we will certainly recommend you to our family and friend
Posted 1 year ago
I bought an 8 seater oval rattan dining set and I couldn’t be happier with it! The quality of the rattan is excellent. The delivery man was so lovely, helpful and polite and communication from the point of ordering to delivery (which was only a week) was great.
Very very happy with my purchase and would definitely recommend Rattan Warehouse.
Posted 1 year ago
I placed an order on a Friday and it was delivered as promised the following Wednesday. I communicated via email that I was not very mobile so that the delivery people would need to place the set a certain place and unpack it. This agreed, the man that delivered it (Ashley) was polite and had a very sunny disposition. He was so helpful and really could not do enough for me! I was the first on the list to be delivered and even at 8am he was kind and thoughtful. Such a rare find these days. I would heartily recommend RW to you all and would certainly use them again. I also paid cash on delivery, which suited me. Thank you very much
Posted 2 years ago
Beautiful furniture prompt delivery highly recommend in fact going to order more absolutely love it
Posted 2 years ago
Placed an order online on Sunday afternoon and delivered to Wales before breakfast on Tuesday morning. By far the cheapest supplier of rattan furniture that we found and the quality more than acceptable and certainly outstanding value for money. For sure there are higher quality sets available elsewhere but only at double the price or more. We had a problem with one of the chairs which was replaced without question.
Posted 3 years ago
More than pleased with my new dining set. The furniture was delivered on the morning arranged and the driver, Ashley, very helpful. Would definitely use again.
Posted 3 years ago
Absolutely thrilled with with my furniture. Ordered the Savannah set with oval table and the luxury Carolina sofa set. Both in the grey weave. Came on the date they promised and they put everything in situ where I wanted it. The quality is great and it looks fantastic, would definitely recommend.
Posted 3 years ago
We ordered our garden furniture on Monday afternoon and it was delivered on Tuesday afternoon.Ashley delivered the furniture and was extremely helpful,unwrapping the furniture and advising on care etc. We had a slight problem with the table glass and contacted Rattan Warehouse who acted promptly and it was replaced by 9.30 the next morning.
Excellent customer service ,we thoroughly recommend them.
Posted 3 years ago
I really rate this company highly. They do exactly what they say on the tin.

After a disappointing experience with another company, Rattan Warehouse saved the day and delivered my furniture when they said they would (on good Friday!), for better value, and my experience of their customer services was excellent. I spoke with Dave who was pleasant and my transaction/delivery was completed within 2.5 days.

The furniture received is of excellent quality and I am really pleased with my purchase.

I have already recommended to some colleagues looking for rattan furniture :-)
Posted 3 years ago
Very quick with delivery friendly helpful staff. Needed to exchange glass emailed them and it was dealt with immediately 😊. Kept me informed when exchange was going to be done. Thank you Dave. Ashley a very helpful and friendly person nothing was too much trouble. Would highly recommend this company
Posted 3 years ago
second set of furniture from these guys, excellent quality and value yet again, good office staff and delivery guy exceptional
all round excellence
Posted 3 years ago
Thank you very much for the first class speedy service. The furniture is excellent quality and was so easy to set up. We are so pleased with it. Also have to mention how friendly our delivery man was, he was very helpful and clearly had excellent knowledge of the product!

Thanks again, we will be recommending you to friends!
Posted 4 years ago
My overall experience of dealing with the company has been great .
Posted 4 years ago
Great customer service

Bought the 6-12 seat havannah cube set. We had to wait a week longer than estimated due to RW discovering damage to the original set before it was sent. Mark kept me informed of the situation via email. No waiting on the telephone in a queue or having to explain things to 5 different people. New set arrived as scheduled and looks great. Lots of retailers could learn a lot about customer service from these guys i.e. Just keep people informed! Thanks to Mark and the team. I have no hesitation in recommending this company.
Posted 4 years ago
A very good quality product delivered when stated. Very friendly and reliable company. Will use again this year
Posted 4 years ago
Rattan Warehouse is rated 5.00 based on 26 reviews