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Rainbow Club Reviews

4.6 Rating 1,448 Reviews

92 %

of reviewers recommend Rainbow Club

Company Reviews

Product Reviews

4.6

Based on 1,448 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Rainbow Club 5 star review on 17th April 2024

Rainbow Club 4 star review on 17th April 2022

Rainbow Club 4 star review on 17th April 2022

Rainbow Club 5 star review on 16th April 2022

Rainbow Club 5 star review on 4th March 2022

Rainbow Club 5 star review on 4th March 2022

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing. They contacted me to confirm the colour I would like my shoes and clutch bag to be dyed. I recieved an email to say that they had received my items plus my dress that I wanted the shoes/ bag to match. Then I received an email when my items had been dispatched. It would have been next day delivery but there was a weekend in between. Cannot fault this service. Highly recommend.”

Posted 1 year ago

“I was delighted with the wide choice of shoes for my mother of the bride outfit and with how quickly my order arrived . I’m now getting both shoes and bag dyed to match my dress. Perfect!”

Posted 1 year ago

“I ordered the Gisele shoes for my son's wedding. I was worried about the fit as I recently had foot surgery and wanted shoes which are a comfortable. They arrived today in Ivory and are PERFECT !! They are beautifully made, very smart and as importantly are very comfortable. I'm absolutely delighted. Highly recommend.”

Posted 1 year ago

“I was recommended rainbow club shoes by my sister who wore them to her wedding. I have not wore heels for a while and wanted to ensure I was comfortable throughout the day but still felt amazing. It wasn't difficult for me to find a lovely pair. I was disappointed when they arrived as they were too big and there was no smaller sizes so i very sadly had to return. I brought a pair of shoes from another well know company, on trying these on ... they were no where near as comfortable and cushioned. My heart was then dead set on getting a pair of rainbow club shoes! I found an alternative pair, which I actually prefer to the first one I brought. Very comfortable and incredibly happy with them. I can't wait to wear them for our wedding!”

Posted 1 year ago

“Brilliant Service.Item packaged well.Shoes were beautiful.Would definitely recommend your company.”

Posted 1 year ago

“I have just received my Jara shoes and matching handbag which I had dyed to the colour of my outfit for my daughter's wedding. I am so delighted as the match is totally perfect! It's as if the materiel of the dress has been placed onto the shoes and bag. The sparkles on both have picked up the deep pink colour as well. I have the honour of giving my daughter away so my accessories have to be as perfect as my outfit. Many thanks as well to Chloe who was so helpful and very patient in answering all my questions. I will be recommending you to my friends without hesitation. Thank you again”

Posted 1 year ago

“Love my new wedding shoes! Quick delivery and good customer service.”

Posted 1 year ago

“Can't highly recommend this company enough. The customer service throughout is five star. Yodel managed to loose my return parcel containing my colour swatch for shoes and a handbag for my daughters wedding. Fortunately l had a very small piece of material left. Chloe in customer services sorted everything as l really was in a bit of a panic. She arranged for two colour swatches to be sent to me, the first one was damaged in the post! And hey presto a week later my shoes and bag arrived, they are a perfect match, thank you”

Posted 1 year ago

“I am awaiting my shoes and handbag to arrive since having them dyed, so I can't comment on that but I felt that I had to leave a review simply on the service I have received so far. Right from ordering through to awaiting my parcel, I have been so impressed. The pack you get explains everything you need to do and is really clear. I thought it might be complicated but the pack couldn't be clearer. It asks you to provide a swatch so they can get the colour as close as possible for you and even asks when you need them by so they can try and accommodate that for you. I had an issue where I took my delivery to the post office instead of Collect+ and after getting in contact, Rainbow Club rectified the situation, and I came away happy. Thoroughly impressed and if you're thinking of using this company, go for it! :)”

Posted 1 year ago

“Found my perfect wedding shoes from Rainbow Club. They came super quick and are ever so beautiful. I love the blue gem, such a lovely touch to the shoes which makes them even more special. Thank you Rainbow Club - I cannot wait to wear them on my wedding day!”

Posted 1 year ago

“So impressed with my Brianna shoes. I visited the Exeter location to have them dyed dusky pink to match my jacket and I met Sue who organised the paperwork and Mary who dyed the shoes. Both ladies were so helpful and informative. I picked the shoes up today and am so impressed. Would highly recommend this process. Can’t wait to wear them as mother of the bride next year! Thank you Sue & Mary & Rainbow Shoes.”

Posted 1 year ago

“Just logged in to express how happy i am with Rainbow Club service. I bought 'Bobbie' shoes from John Lewis for my wedding, perfect for the day with mid heel, a touch of detail and most importantly they were extremely comfortable! With a party and another wedding shortly afterwards i decided to have them dyed and was delighted with the streamline service - the hardest part was choosing the colour as the choice is amazing. I returned them to our nearest John Lewis store, discussed the process and timing, matched the colour to a reel of cotton and i received them, posted back to my home address well within the time frame and ready for the next occasion. I have received lots of compliments and obviously recommended your service. Many thanks”

Posted 1 year ago

“I was recommended by joyce young bridal shop in Glasgow,to buy my shoes from you,ordered and arrived really quickly,service is fantastic,would highly recommend u,which I have done already,many thanks Dora.xx”

Posted 1 year ago

“I originally purchased Java shoes and Diana bag for my wedding day back in November....they were extremely comfortable. My sister was my Maid of of Honour she also had the same shoes and bag dyed navy. Then just recently I've had them dyed a blue shade to match my outfit for my son's wedding.....the dyeing service was amazing so quick and an absolutely perfect match to my dress. I couldn't recommend Rainbow Club any more highly. Many thanks to the Rainbow Club Team.”

Posted 1 year ago

“If I could give Rainbow 10 stars I would. After reading their amazing reviews I ordered my shoes and handbag and got them dyed for my son’s wedding. I used their Gold service and they received my order on Monday and I got my stunning shoes and handbag on Wednesday evening exactly how I wanted them. Just so delighted with their service from Sue at Customer Services to the team who dyed my shoes and bag. I will definitely use Rainbow again as I trust them so much with items which are so important to me. Thank you”

Posted 1 year ago

“Absolutely beautiful shoe and not too pricey! Delivery was fast and efficient. Love the cushions on the shoe and can’t wait to wear for my big day! 👰🏼‍♀️”

Posted 1 year ago

“What a wonderful company. My shoes and bag arrived today. They are both stunning and the colour was perfect. So beautifully done. Thank you.”

Posted 1 year ago

“Beautiful shoes, comfy, exactly what I wanted and good range of sizes. Came in good time too.”

Posted 1 year ago

“Thank you so much Rainbow Club. Received my shoes yesterday and the colour is absolutely spot on to match my mother of the bride dress . Perfect.💜💜💜”

Posted 1 year ago

“Such beautiful shoes. Ordered 2 pairs to help decide, then ordered the size required in the style my daughter preferred. Fantastic service. Pleasure doing business with you!”

Posted 1 year ago

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Rainbow Club is rated 4.6 based on 1,448 reviews