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Rainbow Club Reviews

4.6 Rating 1,448 Reviews

92 %

of reviewers recommend Rainbow Club

Company Reviews

Product Reviews

4.6

Based on 1,448 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 4 star review on 17th April 2022

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Rainbow Club 5 star review on 18th February 2022

33

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Clara bridal shows for my wedding and I absolutely love them! The quality is amazing, they are comfortable and look stunning! Such a nice wee touch to add a blue crystal on the sole of the shoe as your something blue. The delivery was quick as well. I can't wait to wear them on my wedding day!”

Posted 4 months ago

“Bought the ivory satin court shoe for my wedding. I am a standard 6 but bought a 6.5 thinking they would be more comfortable - wrong - I couldn't even get the shoe on my foot! they felt more like a size 5 to be honest. Beautiful shoe but Rainbow need to get the sizing down better. Shoes will be returned to John Lewis. Pity.”

Posted 4 months ago

“So pleased with my shoes and bag which were hand coloured by Ruth in preparation our daughters wedding, I would recommend in a heart beat.”

Posted 4 months ago

“Recently, I had to send back a pair of Rainbow Club Mimi bridal shoes due to the quality. I spoke with Chloe, who immediately reassured me that she took my disappointment seriously and genuinely wanted to help. She offered solutions when I had a printing issue when sending back the shoes and even went to the trouble of choosing a replacement pair for me herself. When they arrived, which was super quickly too, they were perfect! So I can't thank her enough for her wonderful customer service! :) she saved the day.”

Posted 5 months ago

“Absolutely brilliant! I ordered a pair of shoes and had them dyed for a very posh wedding. I had a slight problem with one shoe, which I reported to Rainbow immediately afterwards. The customer service and Joel were amazing and allowed me to chose another pair dyed in another colour, which arrived within a week. Rainbow shoes are beautiful, very comfy, perfect fit and were admired by all who saw them. Thank you so much! 5 stars and more! X”

Posted 5 months ago

“Worst customer service. I will not buy again from this website and will not recommend to any of my friends or family this company.”

Posted 7 months ago

“Beautiful shoes - I ordered the Harriet in ivory satin. Great quality and really comfortable. Would highly recommend this company…one happy customer.”

Posted 7 months ago

“Rainbow Club shoes are extremely comfortable and have extra padding so they make wearing them all day for my special day... i cant wait to be able to wear them in a few months!!”

Posted 7 months ago

“Beautiful and comfortable! I ordered the Margot shoe in ivory and I love them, heel is the perfect size and chunky enough to be worn on grass. Can’t wait to wear them with my dress.”

Posted 7 months ago

“I have just received my shoes and bag that I had dyed Rhubarb Rose to match my fascinator and dress for my sons wedding in September. I’m absolutely delighted with them they look fantastic. The whole process of dealing with Rainbow Club has been spot on and I would highly recommend their service. Thank you so much.”

Posted 7 months ago

“My first ever Rainbow shoes - very happy with them, exactly what I had been looking for - classy and comfortable. I did have to go up half a size but i think it may have been the style of slingback shoe. Quick delivery and well packaged - would definitely recommend and wish i had looked at Rainbow website first as it would have saved me a lot of time and effort”

Posted 8 months ago

“First time dealing with Rainbow. Prompt delivery. Happy with my purchase of the elegant shoes.”

Posted 8 months ago

“I purchased the Freya Rainbow Club shoes from John Lewis. All I can say is that they are beautiful to look at and were extremely comfortable on my wedding day. I wore them from around 1.30pm until 3am! I love them so much, that I'll be dying them so I can wear them again and again. I'd highly recommend. I found the fit true to size and did not need to wear them in before my big day.”

Posted 8 months ago

“Very helpful and quick in answering questions via the website. Shoes arrived very quickly and on first try seem very comfy. Looking forward to wearing them on my wedding day and choosing which colour to dye them afterwards!!”

Posted 9 months ago

“What a brilliant colour match. Well worth the money and superb customer service from Chloe Bushrod.”

Posted 9 months ago

“So happy! The shoes are gorgeous! Lovely to wear, beautifully tailored! I still have no idea what my wedding shoes will be but they will be from Rainbow Club.”

Posted 9 months ago

“I am really happy with the shoes I got custom dyed to match my outfit. This company was a delight to deal with. I felt informed and assisted at all stages in the process. I’d strongly recommend buying from The Rainbow Club.”

Posted 10 months ago

“Love these shoes. I have had fantastic customer service when I ruined a shoe, the help was first class. These are the most beautiful and comfortable shoes. I purchased the Blair bow clips and they were gorgeous and made the shoes even more special. Thank you.”

Posted 10 months ago

“This is my first experience of ordering through Rainbow but couldn't be better. A real person at the end of the telephone from 8.15am in the morning and nothing is too much trouble. The service is what what dreams of but so rarely finds. Go Rainbow!”

Posted 10 months ago

“Shoe size is on the smaller side. Returns policy is not good. No delivery note sent with shoes or via email. Unable to book delivery via yodel. Would not recommend ordering online.”

Posted 10 months ago

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Rainbow Club is rated 4.6 based on 1,448 reviews