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RackSupplier.co.uk Reviews

4.5 Rating 99 Reviews

87 %

of reviewers recommend RackSupplier.co.uk

Company Reviews

Phone:

02036518056

Email:

info@racksupplier.co.uk

Location:

UK (London & Heathrow):Rack Supplier Ltd - Unit 1a GalleyMead Road , Colnbrook VAT No: GB 138 8835 68Reg. in England No.8097578 Tel (9 AM - 9 PM) : +44 2036518056
Colnbrook
SL30EN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No confirmation of order email, other than that good service and quick delivery”

Posted 9 years ago

“Communication from the supplier was great and the rack itself is perfect for my application. Delivery was on time and the equipment was packed well and arrived without any damage (always important)!”

Posted 9 years ago

“Excellent service, placed the order at night and received call from the company to confirm that order has been processed and if there was any thing they can help with. Received another call about the delivery details. Recommended seller”

Posted 9 years ago

“I haven't fully set up the rack yet but first impression is very good indeed. the quality of build and finish is excellent. Delivery was next day from order payment - you cant grumble at that for free delivery!”

Posted 9 years ago

“Superb service and very prompt”

Posted 9 years ago

“Whereas the product is OK the delivery doesn't match our expectation; the product has not been delivered as quick as it was promised. No communication done by Rack Supplier to inform his client as long as the client don't contact Rack Supplier directly. I think that by improving the communication and informing the client about a daily would make the service and client relation much better.”

Posted 9 years ago

“I had ordered the 9U wall mounted 19 Inch Rack 600 (W) x 450 (D)x 500 (H) Glass Front Door Gray for € 145,83. A few moments later i received a phone call from an operator who indicated that there wasn't a Gray rack in stock. Instead he offered me the same model but in black which was ok for me since initially I was looking for a black rack. Once received in perfect condition and within only two days which was great and thanks for that. I discovered that this rack 9U wall mounted 19 Inch Rack 600 (W) x 450 (D)x 500 (H) Glass Front Door Black isn't exactly the same model and costs on the website 5,83 euro less .... :( At the end im' happy with the rack but don't find it correct to pay 5,83 euro more and don't have received the exact model i have ordered ( i don't care about the colour) The poor score is for the extra euro's i have paid .... for the rest TOP !”

Posted 9 years ago

“Good communications, good value product.”

Posted 9 years ago

“Very quick delivery and good communications, will use again”

Posted 10 years ago

“Very helpful and accomodating when I ordered wrong part. Good to do business with these guys”

Posted 10 years ago

“Good sales advice Good price for cabinet and even got a friendly delivery company who delivered it on pallet to front door despite difficult parking”

Posted 10 years ago

“Fast, good quality, good price and polite!”

Posted 10 years ago

“Very happy with service as well as the products.”

Posted 10 years ago

“Raizer, The man who made my life easier with his pro advice. I never dealt with any server or racks but after his pro advice all issues solved. Excellent service and good quality stuff selling too. Daniel www.creativeisolutions.com”

Posted 10 years ago

“I found rack supplier, through an internet search after I had been let down by a local supplier I found that they were able to accommodate the data cabinets I needed the next day They were also able to accommodate my request for collection too Thanks racksupplier, I know who I can count on Keep up the good work”

Posted 10 years ago

“I was chasing the delivery of a rack and actually found out it was already delivered. I had an online chat with a customer services agent who was extremely helpful. I think his name was Antony, please pass on my thanks”

Posted 10 years ago

“Very friendly staff, happy to help with all my questions. good fair price and next day delivery - Thanks alot. Danny”

Posted 10 years ago

“Good quality service and prompt delivery.”

Posted 10 years ago

“Excellent service and any problems quickly rectified - thanks!”

Posted 10 years ago

“Ordered a range of 2U, 3U and 4U racks. First delivery had to be returned due to very poor packing. Second delivery was also packed very poorly and goods weren't consistent (different handles and locks etc) We proceeded to return the second delivery in exactly the same packaiging using exactly the same courier only to be told we couldn;t have a full refund due to transit damage - There word against ours and I don't have the time to argue about it. I must admit, up until the first delivery I found the customer service experience very good. It's just a shame they don't look after their products and follow the customer service through to the end. I am a Buyer so I know a thing or two about service!”

Posted 10 years ago

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RackSupplier.co.uk is rated 4.5 based on 99 reviews