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R3 Data Recovery Reviews

4.7 Rating 575 Reviews
95 %
of reviewers recommend R3 Data Recovery
Company Reviews Metrics Info
4.7
Based on 575 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

Visit Website

Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

Location:

Security House Royds Mill Windsor St,
Security House Royds Mill Windsor St
Sheffield
S4 7WB

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4
Philip Grellier
Philip Grellier
Verified Buyer
“I had a operating system error which eventually lead to the hard drive being formatted, and o/s reinstalled instead of repaired. I found R3 via a Google search and the drive was quickly collected. Initially they could only find the reinstalled files, but after some deeper searching did find some of the formatted files which were sent back on an external drive. Unfortunately many of the files had been corrupted in the format/rewrite process, but I did get back some important files which would have been otherwise lost. A good service with updates at all stages.”
R3 Data Recovery 4 star review on 22nd June 2015
Helpful Report
The Western Digital drive also Finished with 121 corrected bad sectors but the corruption to a proportion of the 650GB of data was purely due to the overwriting of data by the new operating system files. Glad we could be of service . Andy and the Team at R3
5
Steve Hayes
Steve Hayes
Verified Buyer
“My customer (a small hotel running hotel management software) had a hard drive failure that was beyond my capabilities to recover. The data was crucial to the business and within 24 hours Andy and his team at R3 data Recovery had recovered the crucial files after working through the night. Of course we should all back our data up but when things go badly wrong it is good to know there is a company with state of the art facilities who can deliver fantastic results so quickly. Steve Hayes Peak Personal Computers”
R3 Data Recovery 5 star review on 18th June 2015
Helpful Report
Glad we could be of service Steve. The dedicated driver collection and return operates nationally and helps give the R3 Team more time in emergency data recovery situations.
5
Fraz Mohammad
Fraz Mohammad
Verified Buyer
“Our organisation had a mechanical failure on one of our external hard drives. We were pleasantly surprised with the knowledge about the recovery process. Our organisation decided to use this company to have our data recovered. R3 even sent out a private hire organisation to collect the hard drive. A very nice gesture. Our organisation staff's was treated with the utmost respect and professionalism. Data was recovered very quickly and efficiently. All the way through we were told what the progress was of the recovery. Would use again in the worst case scenario. This company should be noted in any companies contingency plans. THANK YOU SO MUCH R3. Saved our data and company.”
R3 Data Recovery 5 star review on 18th June 2015
Helpful Report
Many thanks for the review Fraz, glad we could assist your company with the failed and clicking Hitachi HTS545050A7E380 . Andy R3 Data Recovery
5
Annette Sennet
Annette Sennet
Verified Buyer
“my sons ext hard drive failed with all of his uni photo course work on it.company very helpful. explained every thing. kept me informed. would like to thank them . small job for them big problem for us . customer service the best i have had for a long time .”
R3 Data Recovery 5 star review on 18th June 2015
Helpful Report
(West Byfleet) -
Hi Annette Many thanks for the review, thankfully despite the drive heads failing the rebuild was successful on the Samsung HX-M101TCB/G . All the best Andy R3 Data Recovery Ltd Security House Windsor St Sheffield 0800 999 3282
5
School Of Hard Knocks
School Of Hard Knocks
Verified Buyer
“Absolutely fantastic service, cannot recommend them enough.”
R3 Data Recovery 5 star review on 18th June 2015
Helpful Report
Hi Sophie Glad we could be of assistance to the School of Hard Knocks. Your ST500DM002 although affected by some bad sectors from its own hard knock did not require a rebuild and was fully recovered on our budget service. Glad we could be of service. Andy R3 Data Recovery
5
Maureen Lakie
Maureen Lakie
Verified Buyer
“I hadd an old Apple computer which "died" after a power failure in our village for 10 hours. I had some very precious photos, etc. on the computer and urgently needed data recovery. We took the computer to our local company who tried very hard but were unable to recover the data. They recommended R3 Data Recovery to us who immediately collected the disc, etc., and within hours had recovered all my photos, documents, etc., and returned the disc straight away. We were delighted with this service.”
R3 Data Recovery 5 star review on 18th June 2015
Helpful Report
(High Peak) -
Hi Maureen Many thanks for taking the time to leave a review. Yours was one of the older drives we saw in May the 60GB ST360020A had succumbed to the power outages after many years of service. The total cost of £199+vat was on the budget service, it included, recovery of the bad sectors caused by the abrubt power outages in your village, transfer of the recovered data to your own new drive and courier return. All the best Andy and the team at R3 R3 Data Recovery Ltd
5
Peter Edmonson
Peter Edmonson
Verified Buyer
“Very good service on the whole, communication could perhaps be better, other than that no frustrations. Hard drive and it's contents nearly completely recovered, so it was successful. Given that my data was entirely music and domestic jpegs does lead me to wonder if a tier of "light security" might be possible and therefore result in a cheaper "domestic" service.”
R3 Data Recovery 5 star review on 18th June 2015
Helpful Report
(Butleigh Glastonbury) -
Hi Peter It is a valid point you make but one that is already built into the pricing to enable domestic users to access the best success rates is part of remit and helps us see and find solutions for more drives than any other lab in the UK. Many cases such as yours benefit from the R&D and resources built by our company and by the R3 team of industry leading data recovery engineers who go that extra mile wherever possible. The total cost of the rebuild, recovery, donor drive, clean room, strip down and reassembly, initialisation, imaging, data transfer, data validation, courier collection and return and storage of a secure copy of your data for up to 10 working days has a base cost for which you were originally quoted and ultimately charged at £399+vat plus the cost of a new 1TB drive for the recovered data. W took the risk that only one donor would be needed, there are some cases where the donor is destroyed and we bear that cost if we already have the donor in our stock. Whilst we work very cost effectively and at a very competitive all inclusive price it must be to a set procedure to maintain efficiency, security and throughput of the lab. The Security House lab is already one of the most efficient, successful and reputable labs ever built in the UK, it is not perfect and still is being developed and refined but is built to do what some of our competitors cannot. During the period of your case we were actually held back by a true disaster recovery case which meant we were at full stretch and this did mean that although it was our best month of work it was not as productive as it could have been, two of our engineers and their equipment was allocated to a highly demanding engagement which did affect our communications for some clients. During July and August further refinements are planned which will give us the ability to handle such peak demands more easily but be assured the cost we charged was very competitive for the work undertaken. Many thanks for taking the time to review. Andy R3 Data Recovery LTD Security House Windsor Street Sheffield 0800 999 3282
5
Argyl College UHI Ltd
Argyl College UHI Ltd
Verified Buyer
“A very professional and satisfactory service. From the moment I spoke with them until the data was recovered, R3data Recovery communicated and advised on the best way to proceed. Nothing was too much trouble. I would recommend them to anyone who has a hard drive failure with potential loss of important data.”
R3 Data Recovery 5 star review on 17th June 2015 R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(Grays Essex) -
Hi Ian It was certainly a well timed one, from the Friday lunchtime call, to getting our Scottish based head of sales to pick up the drive at the ferry port that afternoon, and then drive it straight to the lab in Sheffield for commencement that night despite galeforce winds was the first part of the hurdle. Getting the recovery completed over the weekend and returned back to you quickly and within the budget and quoted price was also another aspect and was possible thanks to a clear description of the failure at the outset. Many thanks for the review. Andy R3 Data Recovery Ltd
5
Ian Smith
Ian Smith
Verified Buyer
“Very fast, efficient service. From initial discussion to returned data took slightly more than 24 hours. Highly recommended.”
R3 Data Recovery 5 star review on 17th June 2015 R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(Hull Data Recovery 01482 966282) -
Hi Ian Glad we could be of help, it was helped that the amount of data to be recovered could be sent by secure download. At only 256mb the Minisafe Pro was one of the smaller recoveries done in the last month. Many thanks for the review of R3 Data Recovery Ltd Andy
01482 966282 Hull Data Recovery Specialists Freephone 0800 999 3282
5
Uprise Limited
Uprise Limited
Verified Buyer
“Great / Swift service, recovered all our important data. Would use again and would recommend.”
R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(Surrey) -
Hi Chris Glad we could help with the recovery of your data from the failed Dell RAID 0 volume. The two Western-Digital-Dell-500GB-WD5003ABYX-18WERA0-SATA Hard Disk Drives had degraded media, possibly after power fluctuations, but we were able to send our driver straight to you and the recovered data back as soon as it was recovered ensuring the downtime was minimimal. Many thanks for your review. Andy R3 Data Recovery
5
Abbie Treadwell
Abbie Treadwell
Verified Buyer
“Very helpful team, quick turn around with the recovery of data of my hard drive, would definitely recommend.”
R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(West Yorkshire) -
Hi Abbie Many thanks for the review of R3 Data Recovery. The R3 teams are being developed to enable more consumers and businesses to access a true data and disaster recovery lab at an affordable cost. We are recognised as one of the very best labs in Europe and can most drives, and other storage devices when they failed, fortunately the damage sustained with your drive did not affect the rebuild and recovery process of your Seagate ST9500325AS 500GB 2.5" drive. All the best for the future Andy R3 Data Recovery www.r3datarecovery.com
5
Alan Moore
Alan Moore
Verified Buyer
“After some deliberation and trying to manage without files caused by an external disk "freeze" on me I contacted R3 regarding recovery. Their pick and delivery was very prompt and they recovered all the data/information that I thought was lost. The data they recovered took longer than expected to load on to a disk but all was well and I can honestly say that (although I would have liked to avoid the cost) the job was well done and I was fully satisfied. Although I hope I will not have to use them again I have confidence in R3 and would not hesitate in using them again. Well done and thank you. AMM June 2015”
R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(Aylesbury) -
Hi Alan Yes the price we quote is the price we should be able to doa recovery for providing there has been no significant damage to the platters. In your case it was a degraded drive with bad sectors and the budget service of £239+vat at that time included a 1tb portable drive and the collection and return. If it had been a software data recovery we would have charged £79+vat plus a suitable drive for the data. Many thanks for the review and entrusting us to recover your data. Andy R3 Data Recovery Ltd
5
Sharron Baines
Sharron Baines
Verified Buyer
“My daughters memory stick broke with a year of college work on it, we had been to numerous shops and they could not fix it, our last option was R3 Data recovery, withing 24 hours they had got all her college work onto a software and sent it via email where she could see what they had recovered with a video of how to do this, Andy and the team was brilliant, service with a smile, my daughter can now continue to go onto college next year and finish her Level 3 heath and social care happy”
R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(Sheffield) -
Hi Sharron It was good to meet yourself and glad we could help, fortunately those Kingston 16gb DT101G2 memory sticks are very well made in my opinion and as a result are generally harder to break and easier to repair than some other brands. Thanks for taking the time to leave a review Andy R3 Data Recovery Ltd
5
Thomas Tunnock Ltd
Thomas Tunnock Ltd
Verified Buyer
“Fantastic service. Can't thank everyone enough”
R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(GLASGOW) -
Hi Thomas Glad we could help with your 4GB Integral memory stick. It was relatively straight forward for the engineer assigned to it. Many thanks for taking the time to review. Andy
5
Jeanne Rankin
Jeanne Rankin
Verified Buyer
“I found the service very friendly and helpful. They processed my damaged hard drive quickly and stayed in touch throughout. I would use again if I had to. Thanks again”
R3 Data Recovery 5 star review on 17th June 2015
Helpful Report
(Belfast) -
Hi Jeanne Glad we could help with your Seagate Barracuda 7200.12 1.0 TB Hard Drive Model ST31000528AS. Many thanks for the review. Andy
R3 Data Recovery is rated 4.7 based on 575 reviews
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