QWERKITY Insights

QWERKITY have a Customer Happiness Grade of C-. Customers are happy with their delivery but are unhappy with their customer service and refunds.

 

C-
Happiness Grade
B-

Delivery - Average

66.67%
Industry Average
" unusual gifts, some so funny, and the service is excellent with quick delivery "
- mh and gs quinnell
" Easy to use website, speedy delivery, all the items were well packaged and we excellent quality. I have used QWERKITY before and would highly recommend them. "
- Amanda Lewis
D

Refunds - Average

50.00%
Industry Average
" When it finally arrived, 1 item was missing with the despatch note saying out of stock-refund. "
- Anonymous
D

Customer Service - Average

50.00%
Industry Average
" 20 minutes later got through to customer services to be told they would issue a request for my refund & I have to wait another 7-10 working days . "
- Anonymous