QWERKITY Insights

QWERKITY have a Customer Happiness Grade of C-. Customers are happy with their delivery but are unhappy with their customer service and refunds.

 

C-
Happiness Grade
B-

Delivery - Average

66.67%
Industry Average
" unusual gifts, some so funny, and the service is excellent with quick delivery "
- mh and gs quinnell
" Easy to use website, speedy delivery, all the items were well packaged and we excellent quality. I have used QWERKITY before and would highly recommend them. "
- Amanda Lewis
D

Refunds - Average

50.00%
Industry Average
" When it finally arrived, 1 item was missing with the despatch note saying out of stock-refund. "
- Anonymous
D

Customer Service - Average

50.00%
Industry Average
" 20 minutes later got through to customer services to be told they would issue a request for my refund & I have to wait another 7-10 working days . "
- Anonymous

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support