Quick Man and Van Reviews

Name: Quick Man and Van
Rating: 4.78

4.8 Rating 102 Reviews

95 %

of reviewers recommend Quick Man and Van

Company Reviews

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Metrics

4.8

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Phone:

01992677586

Email:

hello@quickmanandvan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient service even after I had just booked them the afternoon before the move. Steven was very careful and great person to have as a mover. Highly recommended.”

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Posted 1 year ago

“Easy to book and follow up directly with driver. Differentiated each driver with rating.”

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Posted 2 years ago

“I feel we have been misled by the reviews that were on the website. We went for the driver that had the most high-ratings in our search. I am led to believe that these reviews were fake because I find that impossible as it was a horrible experience for us. A lot of furniture were destroyed in the move, including missing legs on tables which were crushed, as well as scratches on surfaces of all of our expensive wooden furniture. They dragged the furniture across concrete floors, instead of carrying them by hand, so the bases of the furniture have also been scratched very bad. They tossed my laptop bag onto the floor, when they could clearly see that they were laptops, too. We had a cat. In the van, unfortunately, the cat bag broke, and she got scared and hid under the seat for almost the whole journey and I could not get her out. As a joke, the driver said the cat is "finished", she is "gone", and "dead". I was very anxious about the safety of my cat and he made me feel very upset. Thankfully, my father brought a cat carrier to the destination and we were able to get her to her new home safely. When we arrived in Manchester, they made me feel uncomfortable because they were perving at women on the street and saying how beautiful they are, and even just staring at women as they drive past. This was horribly sexist. Lastly, they did not speak any English and could not understand basic questions such as, "how tall is the van?". I repeated it several times, even using body language to ask, until I used Google Translate for him to understand. We ordered a large van that shouldn't have been over a certain height, but we got an even larger van which meant we could not fit the van in the parking space of the destination. They got irritated when we arrived that they could not fit the van in the parking area, making the move even longer, which was not our fault. They also didn't know basic numbers in English. When we got to the storage unit, I was amazed at how poor they were at arranging the items in. Obviously, you would start with the larger items first and stack the smaller items, but they started with the smaller items and didn't even bother stacking boxes on top of each other, which was really confusing. I would like to be compensated, at least for the entire deposit we initially made, as damage was done and this was not a nice experience at all. I am also unsure if I could trust the website moving forward because out of the several house moves I have done in my life, this was clearly the worst experience. I am also physically sick. I had visible back pain, and they kept making jokes about me being crippled and even forced me to carry some heavy items when we hired them to do so. That was unacceptable. To top it off, the company accused me of lying about the language barrier. I used very broken English as I am used to talking to foreigners, but even that proved to be difficult. You can call the driver yourself and see if you can have a regular conversation in English with them. Their response: "It seems there is a small problem with your statement: you complain they didn't understand English, then you mention they made jokes about you - to be honest, making jokes in a foreign languages require an above average language skill. As well you mentioned they was staring at women on the street and saying how beautiful they are, I also wonder how you could understand what they say, based on your previous statement." You can make jokes with body language e.g. - mimicking my movements, and they didn't use full sentences e.g. using words such as "beautiful", and it's quite obvious when they have their gaze set on women and tracking them with their eyes that you can interpret it.”

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Posted 2 years ago

“It was on time, cheap and helpful. Definitely recommend their service.”

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Posted 2 years ago

“Abi Durosinmi who collected and delivered my armchair was courteous, helpful and ensured my chair arrived in perfect condition. I would highly recommend this company.”

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Posted 2 years ago

“Easy to use, reasonable price and helpfull friendly drivers.”

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Posted 2 years ago

“Driver didn’t show up!! Won’t use again!”

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Posted 2 years ago

“We’re very helpful, fast, really nice and professional, were with masks and kept social distancing as much possible during the move. service with a smile :)”

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Posted 3 years ago

“Excellent services. Prompt, and extremely helpful. Highly recommend..”

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Posted 3 years ago

“They arrived on time, were courteous and friendly, very patient, did some extra things, and were very profesional.”

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Posted 3 years ago

“Got myself and belongings to where I needed to go.”

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Posted 3 years ago

“I have used this company several times and they are excellent. I could not recommend them enough. The process of booking a man and van is seamless and the drivers are always extremely friendly and helpful, making a stressful process much less stressful.”

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Posted 3 years ago

“Excellent platform for service”

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Posted 3 years ago

“I was very satisfied and I can recommend this company. After I booked driver, at the same day I've got a email that my driver has technical issue and he will not be able to come. At the same email there was a name of new one for same price. The driver was very polite, his van was clean and what I really appreciate that he texted me that he is on the way. It was my first easy moving to the new place. Thank you”