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Quest Motor Group Reviews

4.9 Rating 1,543 Reviews
98 %
of reviewers recommend Quest Motor Group
Company Reviews Metrics Info
4.9
Based on 1,543 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 7th January 2024
Mr Arif Mehmet
Quest Motor Group 5 star review on 28th August 2023
Anonymous
Quest Motor Group 5 star review on 20th July 2023
Fraser Haddow
Quest Motor Group 5 star review on 19th July 2023
Anonymous
Quest Motor Group 5 star review on 19th May 2023
Mr Warren
44
Anonymous
Anonymous  // 01/01/2019
5
Mrs C Hockley
Mrs C Hockley
Verified Buyer
“I always use Quest Motors Group for my car. I have a service plan for my car and would highly recommend anyone to get this give me peace of mind that I get my car regularly serviced and MOT done and if anything is needed for this it is done at discounted price. My car is always valated when I collect too. The staff are always polite and friendly and very helpful. Thank you Quest Braintree”
Quest Motor Group 5 star review on 3rd March 2024 Quest Motor Group 5 star review on 3rd March 2024
Helpful Report
(48738) - Posted 1 month ago
Dear Mrs C Hockley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team, and thank you for recommending us! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
5
Mr Arif Mehmet
Mr Arif Mehmet
Verified Buyer
“Dealt with a lovely lady called Steph. Very friendly but professional without the hard sale tactic. She was upfront with any minor faults and sent me a video. Brought the car over the phone and Steph is arranging delivery. Brilliant service, well done. 👍👍”
Quest Motor Group 5 star review on 7th January 2024
Helpful Report
(BraintreeUsed) - Posted 3 months ago
Dear Mr Arif Mehmet, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us at our dealership in Braintree or purchases their car from us remotely, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Rob was welcoming, friendly & helpful. I felt a valued customer, which resulted in the purchase of my Audi. Thank you”
Quest Motor Group 5 star review on 28th August 2023
Helpful Report
Posted 7 months ago
Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 7 months ago
5
Fraser Haddow
Fraser Haddow
Verified Buyer
“I had a really good experience at Quest. The staff were attentive to my needs, were friendly and knowledgeable. They provided a fair assessment of my existing car and explained clearly the features of its replacement. The showroom and service areas are modern, roomy and clean. The whole place appears well run and organised. The buying process was handled professionally, and the necessary bureaucracy processed quickly. All in all a 5 star business.”
Quest Motor Group 5 star review on 20th July 2023
Helpful Report
Posted 8 months ago
Dear Fraser, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 8 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Served by Rob, he was so patient, asked what I wanted and needed in a car, found me a perfect little car, very helpful, and thorough. I’ve had a couple of niggles with the car, but Quest have been amazing at sorting very quickly and efficiently. I’ve heard nothing but good from this garage from quite a few friends so made me feel confident they would look after me which they have so far Thankyou!”
Quest Motor Group 5 star review on 19th July 2023
Helpful Report
(BraintreeUsed) - Posted 8 months ago
Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 8 months ago
5
Mr Warren
Mr Warren
Verified Buyer
“I brought a van this week from nick at quest. He was a gentleman and nothing was a problem at all I’m very happy.”
Quest Motor Group 5 star review on 19th May 2023
Helpful Report
(BraintreeUsed) - Posted 10 months ago
Dear Mr Warren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 10 months ago
5
Mrs Hughes
Mrs Hughes
Verified Buyer
“Super happy with my fiat 500 sale went smoothly, thanx to Rob who was very pleasant and helpful”
Quest Motor Group 5 star review on 19th May 2023
Helpful Report
(BraintreeUsed) - Posted 10 months ago
Dear Mrs Hughes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 10 months ago
5
Miss Byrne
Miss Byrne
Verified Buyer
“Amazing service as always, bought my astra in 2018 from the Maldon branch, now returned my astra back to quest to buy a BMW convertible. Steph was absolutely amazing, felt very at ease everything was explained throughly to the point she even held my handbag in the car to allow me to get the seat set right, first class service”
Quest Motor Group 5 star review on 18th February 2023
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mrs Byrne, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
5
Mr D Findlay
Mr D Findlay
Verified Buyer
“Rich @suzuki outstanding and I’ve been in the trade 27 years easy effortless noting was to much trouble even though he had a lot going on, emailed answers out of hours.”
Quest Motor Group 5 star review on 9th December 2022
Helpful Report
(BraintreeSuzuki) - Posted 1 year ago
Dear Mr Findlay, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. We hope you enjoy your New Suzuki Jimny! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
5
Mr Smith
Mr Smith
Verified Buyer
“I feel like I got lucky as I was having a tacho break here last week and saw a car that took my fancy and from my initial enquiry with Ollie to doing the deal with Russell I couldn't have asked for a better,friendlier,professional service....also other lady in showroom so friendly. Thanks so much ...Dave”
Quest Motor Group 5 star review on 14th August 2022 Quest Motor Group 5 star review on 14th August 2022
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Ollie, Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
5
Kerrie Cole
Kerrie Cole
Verified Buyer
“Darren flight was fantastic. Sorted finance our with no issues. Extremely happy!”
Quest Motor Group 5 star review on 12th June 2022
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Kerrie, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
5
Mrs Cockayne
Mrs Cockayne
Verified Buyer
“Great experience! Steph was very lovely, polite and not at all pushy ! She had the car ready for me to test drive in no time at all and was very knowledgeable. Thank you”
Quest Motor Group 5 star review on 8th June 2022
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Cockayne, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
5
Mr Baillon
Mr Baillon
Verified Buyer
“Pleased with arrangements made for the purchase and delivery of my new (to me car) with Russell at Quest Motors”
Quest Motor Group 5 star review on 17th March 2022
Helpful Report
(BraintreeUsed) - Posted 2 years ago
Dear Mr Baillon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 years ago
5
Mrs George-Reddings
Mrs George-Reddings
Verified Buyer
“Steph was amazing form start to finish. Helpful friendly and left me so full of confidence. So pleased with the entire experience and absolutely love my new Citroen”
Quest Motor Group 5 star review on 12th September 2021
Helpful Report
(QuestCommercials) - Posted 2 years ago
Dear Mrs George-Reddings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 years ago
5
Diane B.
Diane B.
Verified Buyer
“Excellent service from start to finish. Great deal and lovely staff. Rob really knows how to treat his customers! 100% happy.”
Quest Motor Group 5 star review on 3rd May 2021
Helpful Report
(QuestCommercials) - Posted 2 years ago
Dear Diane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 years ago
5
Mrs Hastings
Mrs Hastings
Verified Buyer
“Excellent service as usual even in these trying times. We went to buy an older car and ended up with a brand new Crossland all within a week!!”
Quest Motor Group 5 star review on 6th April 2021
Helpful Report
(QuestCommercials) - Posted 3 years ago
Dear Miss Hastings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
5
Miss Mcmahon
Miss Mcmahon
Verified Buyer
“We couldn’t recommend Quest Motors enough - they made the usually stressful experience of buying a car a very enjoyable one! Oliver was fantastic and found us the exact car we wanted (even though we were very specific!) within a few days. All the paper work was sorted by Quest (including the tax, MOT etc) which made everything run smoothly. Oliver kept us updated throughout the process and the car was delivered to our home. We love our new car, it’s absolutely perfect and has been checked over by Quest which gives us the assurance we need. All in all Quest Motor Group have been amazing and it was a seamless process and we can’t thank them enough!”
Quest Motor Group 5 star review on 1st April 2021
Helpful Report
(Quest Motor Group) - Posted 3 years ago
Dear Miss McMahon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
5
Mr Rawlins
Mr Rawlins
Verified Buyer
“This was the first time I have purchase a car without test driving it and I needed to put my faith in the salesman. He answered all my questions and was easy to contact when I had a few more. Thank you 😊”
Quest Motor Group 5 star review on 27th March 2021
Helpful Report
(QuestCommercials) - Posted 3 years ago
Dear Mr Rawlins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team P.S. We love the photo and hope you're enjoying your new car!
Posted 3 years ago
5
Mr & Mrs. Marsh
Mr & Mrs. Marsh
Verified Buyer
“Lockdown purchase that could not have gone any better. Excellent customer service and communication throughout. Delighted with the car which was delivered 200 miles away. Thank you Rob Beckwith”
Quest Motor Group 5 star review on 19th February 2021
Helpful Report
(Quest Motor Group) - Posted 3 years ago
Dear Mr & Mrs Marsh, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your dealings with our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. We love the photo of your Fiat 500, and are sure it made the best Birthday present. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
5
Mr Saggs
Mr Saggs
Verified Buyer
“We have been really impressed by the sale of a car to us in these very challenging times. Oliver Gozzett was extremely helpful and nothing was to much bother”
Quest Motor Group 5 star review on 6th February 2021
Helpful Report
(Quest Motor Group) - Posted 3 years ago
Dear Mr Saggs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that chooses us, so it's fantastic to hear that we achieved this during your experience with our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. Great photo - glad to see your partner is as pleased with the car as you are! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
5
Rachel Goodburn (Cohen)
Rachel Goodburn (Cohen)
Verified Buyer
“Great customer service. Oliver was a pleasure to work with. No pushy sales tactics!. Very happy with my new car. Great selection of cars to choose from too.”
Quest Motor Group 5 star review on 4th July 2020
Helpful Report
(Quest Motor Group) - Posted 3 years ago
Dear Rachel, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. We love the photo of your new car - it really looks fantastic in red with the black roof! We hope you enjoy driving your new Ford. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
5
Mrs D Rosa
Mrs D Rosa
Verified Buyer
“Very customer focused. Very polite and helpful. Did not feel pressured to buy a car. Professional salesman. I love my new car.”
Quest Motor Group 5 star review on 15th June 2020
Helpful Report
Posted 3 years ago
Dear Mrs Rosa, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 years ago
Quest Motor Group is rated 4.9 based on 1,543 reviews
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