Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.88

4.9 Rating 1,558 Reviews

98 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,558 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent service”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr S Aylward, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“The member of staff who booked my car in was very friendly and helpful. Lee, the mechanic who looked after the work bring done was excellent in every way. Kept me informed of every thing.”

Helpful Report

(48738) - Posted 1 month ago

Dear Ms A Bush, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I'm very happy with the quality of the service I get from Quest Motor Group, my latest experience being a couple of days ago when the annual service & MOT test was carried out on my Citroën C3 Picasso, my thanks to Jonathan for doing the service and MOT test, also for collecting the car & delivering it back to me, much appreciated. Mike Sayer.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr M Sayer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“My experience with quest was amazing a real old school value bussiness who looks after the customers. They had a. Good selection of vehicles that had been prepared to a good standard. Our sales person Joe Ballard was very professional from the initial phone enquiry to the delivery of my new car. I would use Quest again and if you are looking would recommend you give them a try.”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Hainsworth, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Joe and the team, and thank you for the recommendation! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Excellent service”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr P Green, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very pleased with the service very helpful and very pleasant people thank you for looking after me. Shiela ritchings”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs S Ritchings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Have used them for 14 years.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr J Parmenter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have achieved this over the last 14 years! I will be sure to pass your kind words on to the team, and thank you for your loyal custom, we really appreciate it. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Efficient, friendly and excellent service.”

Helpful Report

(48738) - Posted 1 month ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I have my car picked up in the morning to have a mot and service. Well worth the extra £10. The video of the hidden parts of my car is such a great idea.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs V Kemp, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that either visits our Bosch Car Service centre, or uses our collect and return service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Have used Quest for over 25 years because of the consistently excellent service received”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr R Bartholomew, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have achieved this over the last 25 years! I will be sure to pass your kind words on to the team, and thank you for your loyal custom, we really appreciate it. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very good service, car is brilliant. Thank you”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs A Kerridge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“My car was serviced under the service plan I have . I dropped my car off at 8am and received a text to say it was all done by lunchtime. Everything went smoothly, fortunately no problems with my car, they informed me of future maintenance ie tyres and brakes. Also my car had been washed which was great.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs J Caunter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Been using this garage for nearly 20 years! That says it all!”

Helpful Report

(48738) - Posted 1 month ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have achieved this over the last 20 years! I will be sure to pass your kind words on to the team, and thank you for your loyal custom, we really appreciate it. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“First class car service from quest motor group”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs J Pedder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Anton was very helpful. He explained everything In detail and took time to answer all my questions. I did not feel pressurised which was very important to me. Anton's help was the reason I bought a Suzuki”

Helpful Report

(BraintreeSuzuki) - Posted 1 month ago

Dear Ms Felton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Professional, polite and helpful”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr G Burton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I always use Quest Motors Group for my car. I have a service plan for my car and would highly recommend anyone to get this give me peace of mind that I get my car regularly serviced and MOT done and if anything is needed for this it is done at discounted price. My car is always valated when I collect too. The staff are always polite and friendly and very helpful. Thank you Quest Braintree”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs C Hockley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team, and thank you for recommending us! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Always very helpful”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr J Whittaker, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Any concerns they have addressed. Friendly staff and always seem happy”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs D Willis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very good and friendly service, will use them again.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs S Price, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team, and we look forward to welcoming you back soon! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

Quest Motor Group is rated 4.9 based on 1,558 reviews