Quest Motor Group Reviews

4.90 Rating 620 Reviews
98 %
of reviewers recommend Quest Motor Group
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.93 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Quest Motor Group 5 star review on 19th February 2021
Mr & Mrs. Marsh
Quest Motor Group 5 star review on 6th February 2021
Mr Saggs
Quest Motor Group 5 star review on 9th December 2020
Mr King
Quest Motor Group 5 star review on 28th September 2020
Mr Kruszewski
Quest Motor Group 5 star review on 28th September 2020
Mr Kruszewski
Quest Motor Group 5 star review on 18th September 2020
Jack Browning
Quest Motor Group 5 star review on 14th September 2020
Miss Tilley
22
Anonymous
Anonymous  // 01/01/2019
Very happy today after collecting my new car. All staff were polite helpful and knowledgeable. They all went above and beyond, the service was excellent and I could not have asked from more from Braintree Quest Motors. Looking forward to driving my new car. A* service for all aspects across the board :)
(Braintree) - Posted 3 months ago
Dear Miss Powell,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
I found Darren Smith at Maldon exceedingly helpful in selecting my next Motability car as there were many different options available, but obviously I wanted to be certain of my vehicle for the next three years but it was easily sorted with his help!
(Maldon) - Posted 3 months ago
Dear Mr Field,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
We were at your Braintree dealer and the staff were very friendly and would like to thank Stephanie for looking after us.
Stay safe
(Braintree) - Posted 3 months ago
Dear Mr Buckley,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Always friendly staff easy to approach. Richard Cowan dealt with myself in a courteous,,professional And friendly manner and knew what I wanted.
(Maldon) - Posted 3 months ago
Dear Mrs Davison,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
The Motor Group appeared ok but really disappointed and worried about car. Only driven once and engine warning light on. Also back windscreen wiper not working correctly. Will ring Citroen dealer as obviously under warranty. Just didnt need all this aggravation from nearly new car.
(Braintree) - Posted 3 months ago
Dear Mrs Pye,

We're really sorry to hear that you're having an issue with your vehicle.

Whilst every vehicle we sell goes through a thorough 121-point check, unfortunately due to the complexity of vehicles, things can still go wrong. A member of the team will make contact with your shortly to get your vehicles booked in with us and fixed. Plus we'll ensure we look after you and keep you on the road in the meantime.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Happy with the service provided by Bradley at Braintree.
(Braintree) - Posted 3 months ago
Dear Miss Clark,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
From the time I spoke to Pete from Braintree Vauxhall branch to the time we signed a deal on our new purchase, Pete was very professional, helpful and friendly. He answered all our questions. I thoroughly recommend this car show. Thank you.
(Braintree) - Posted 4 months ago
Dear Mrs Carrasco,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Pete and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
We went to look at an ex-demo Citroen C4 Cactus & ended up buying a brand new one, due to being offered a very good deal by Steph, thank you Steph !
(Braintree) - Posted 4 months ago
Dear Mrs Carter,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
very professional and friendly service.oliver kept me informed at a times.it was a hassle free experience and would definitely recommend.
(BraintreeQuestCars) - Posted 4 months ago
Dear Mr Crow,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Made very welcome.
(BraintreeQuestCars) - Posted 4 months ago
Dear Mr Morgan,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
very efficient and friendly.made the whole process of by a quality used car as easy as could be.
(BraintreeQuestCars) - Posted 4 months ago
Dear Brian,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Couldn’t fault
(BraintreeQuestCars) - Posted 4 months ago
Hi,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Very straightforward process in buying a new van, could not fault. Let’s hope the after sales is as good.
(Braintree) - Posted 4 months ago
Hi,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Excellent service throughout by both Olly and Harry; attention to detail with a calm, confident and relaxed approach.
(BraintreeQuestCars) - Posted 4 months ago
Dear Mr Sams,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Olly, Harry and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 4 months ago
Very friendly helpfull staff made you feel more than just a customer superb survice
(BraintreeQuestCars) - Posted 4 months ago
Dear Mr Tyrell,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Great service and great covid practice
(Braintree) - Posted 4 months ago
Dear Mr Johnson,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 4 months ago
Very pleased with the service I received from Darren Flight at Maldon. Very helpful with my questions about my new vehicle, good knowledge of the car! and really appreciate being made to feel so welcomed and comfortable and safe, in the showroom with having a mask exemption myself. Whole process was do simple and quick too. Thank you.
(Maldon) - Posted 4 months ago
Dear Miss Smy,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
excellent service as usual. have used them many times and have always been impressed by their quality and service
(Braintree) - Posted 4 months ago
Dear Mr Youngs,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 3 months ago
Darren was helpful in every way possible he made it so easy and it was a joy buying a car from him thank you Darren 👍
(Maldon) - Posted 4 months ago
Dear Mr Harris,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 4 months ago
Very helpful and friendly
(Maldon) - Posted 4 months ago
Dear Mrs Wright,

Thanks for taking the time to leave us a great review.

We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team.

If we can be of any further assistance, please don't hesitate to get in contact with us.

All the best

- The Quest Motor Group Team
Posted 4 months ago
Quest Motor Group is rated 4.90 based on 620 reviews