Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.88

4.9 Rating 1,558 Reviews

98 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,558 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always the service received from the Quest Motor Group has been excellent.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr G Harvey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“The sales man Rob Beckwith made buying a car easy. So far Quest motors have been on point.”

Helpful Report

(BraintreeSuzuki) - Posted 1 month ago

Dear Mr Findlow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very happy with the car I am buying and withe service I received. Friendly , very helpful Very satisfied”

Helpful Report

(BraintreeSuzuki) - Posted 1 month ago

Dear Ms Kershaw, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very polite and helpful.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs M Freeman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Joe is a very amicable and caring salesman.Everything went smoothly with his help.”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Richardson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Joe and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Good service whilst waiting for MOT to be done”

Helpful Report

(48738) - Posted 1 month ago

Dear Ms Z Namboowaa, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“This is about the fifth review i've done since quest moved to Braintree. Customer service and work carried out efficiently second to none. One drawback I have is now that I'm in my late 70s i am finding it difficult with the journey from Southminster. I have been told Quest engineer will collect my vehicle if I need it. I am yet to try this.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs J Norman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have achieved this over the years. I will be sure to pass your kind words on to the team, and please do ask us about our collect & return service. Thank you very much for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I had a service, Mot and used the collect/drop off service. Everyone I dealt with were polite, friendly and efficient. Happy with it all as usual.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs S Cavie, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre or uses our collect & return service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Efficient and friendly service”

Helpful Report

(48738) - Posted 1 month ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Met with sales representative Darren Smith Tuesday afternoon and felt at ease with him very quickly after running through the options I settled on a new Suzuki swift . This is the third new car I have purchased from quest motors in the last 12 years and always return when the service is due long may this relationship continue.”

Helpful Report

(BraintreeSuzuki) - Posted 1 month ago

Dear Mrs Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we have achieved this over the last 12 years. I will be sure to pass your kind words on to Darren and the team, and we'd like to thank you for your continued loyal custom. We hope you love your new Suzuki Swift! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Good experience”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs J Stuart, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very helpful”

Helpful Report

(48738) - Posted 1 month ago

Posted 1 month ago

“Great service polite helpful staff”

Helpful Report

(48738) - Posted 1 month ago

Posted 1 month ago

“From booking to collection after work completed. No fuss, very nice, polite professional people. Made everything simple. Thank you.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mr D Shelly, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Very friendly and helpful staff. Thank you”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Paweloszek, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Excellent service. As usual, my car was picked up from Maldon (by Jonathan) and returned after a MOT and service. Faultless work. Thank you.”

Helpful Report

(48738) - Posted 1 month ago

Dear Dr P Chaplin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that either visits our Bosch Car Service centre or uses our collect & return service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Jonathan and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I am very pleased with the car also it was lovely and clean thank you”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs N Goddard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“I must say nick was every helpful and made it all happen very w”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Sheldrake, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Great and honest service from amor Elliott”

Helpful Report

(BraintreeUsed) - Posted 1 month ago

Dear Mr Vidal Solano, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton Elliott and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Darren Smith was very helpful throughout our visit to the showroom, went out of his to explain all features and very honest in his explanation and answering our queries.”

Helpful Report

(BraintreeSuzuki) - Posted 1 month ago

Dear Mr Hird, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

Quest Motor Group is rated 4.9 based on 1,558 reviews