Quest Motor Group Reviews

4.90 Rating 669 Reviews
98 %
of reviewers recommend Quest Motor Group
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.93 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Quest Motor Group 5 star review on 6th April 2021
Mrs Hastings
Quest Motor Group 5 star review on 1st April 2021
Miss Mcmahon
Quest Motor Group 5 star review on 27th March 2021
Mr Rawlins
Quest Motor Group 5 star review on 19th February 2021
Mr & Mrs. Marsh
Quest Motor Group 5 star review on 6th February 2021
Mr Saggs
Quest Motor Group 5 star review on 9th December 2020
Mr King
Quest Motor Group 5 star review on 28th September 2020
Mr Kruszewski
25
Anonymous
Anonymous  // 01/01/2019
I had the best service from Steph
(Maldon) - Posted 3 weeks ago
Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Great response and personal contact
(Maldon) - Posted 3 weeks ago
Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Every helpful excellent service.will recommend to others
(Maldon) - Posted 3 weeks ago
Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Always been happy with sales team and service staff since owning first Vauxhall Mokka in 2014. This latest purchase is a very big deal for the wife and I and we had hoped to speak with Bradley Nathan who has served us since that time but unfortunately he is still on furlough. However Peter White looked after us well enough and helped us to place order for Mokka e. Some of the definitions and costs related to 'Dealer Fitted Accessories' were unclear but Peter was kind enough to talk us through those from his home on Saturday. The only upsetting thing was that the part exchange value for our current car as give by Vauxhall valuation team online was £10,340 but because the new Mokka won't be ready for 10 weeks, the offer made was only £9,800. Peter would not consider any higher offer which was Very disappointing. The decrease represents a 5% reduction in 10 weeks, equating to a 27% reduction per year. I cannot understand how the offer made by Quest duffers so much from the Vauxhall Valuation team.
(Braintree) - Posted 3 weeks ago
Dear Mr West, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your comments and kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
This was the first time I have purchase a car without test driving it and I needed to put my faith in the salesman. He answered all my questions and was easy to contact when I had a few more. Thank you 😊
Quest Motor Group 5 star review on 27th March 2021
(Braintree) - Posted 3 weeks ago
Dear Mr Rawlins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team P.S. We love the photo and hope you're enjoying your new car!
Posted 3 weeks ago
Darren Flight has gone above and beyond again to make my purchase as smooth as possible.
(Maldon) - Posted 3 weeks ago
Dear Becky, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
I have always had a positive experience when dealing with your staff, they always are helpful, kind and professional. I come back to quest at Maldon because I trust Darren your car salesman and feel able to speak to him about any concerns re:my mobility car.
(Maldon) - Posted 3 weeks ago
Dear Miss Hollis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Great, personal service. Friendly, approachable staff. Made the car buying experience, stress free. Will definitely recommend to family and friends
(BraintreeQuestCars) - Posted 4 weeks ago
Dear Mrs Mizen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 weeks ago
I have recently purchased a new car from quest Motors. My previous car was also purchased from Quest Motors twenty years ago, sold to me by the same gentleman – Richard Cowan. Just as I did all those years before, I received excellent service and can’t thank Richard enough for his support and guidance in purchasing my new Citroen. Thank you ever so much and here’s to another twenty years!
(Maldon) - Posted 1 month ago
Dear Mrs Wadwell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 weeks ago
Excellent costumer service. Ollie was very professional and friendly.
(BraintreeQuestCars) - Posted 1 month ago
Dear Mr Solecki, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 weeks ago
Fantastic customer service and very friendly and helpful sales team! I was helped in particular by Stephanie Thomas and she went above and beyond to help me find the right car under challenging circumstances due to COVID. Would highly recommend Quest Motor Group Braintree
(Braintree) - Posted 1 month ago
Dear Mr Goodbourn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 weeks ago
Always very helpful when sorting my motability car out
(Braintree) - Posted 1 month ago
Dear Mr Luckin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 weeks ago
Peter White was Very helpful made the change of car very easy, very professional
(Braintree) - Posted 1 month ago
Dear Mr Curtis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 weeks ago
Always a friendly staff at Braintree and the was satisfied with the work and service
(Braintree) - Posted 1 month ago
Dear Mr Foster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Great customer service from start to finish. Will definitely be my first stop next time we need a car
(Braintree) - Posted 1 month ago
Dear Mrs Bird, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Good selection of used cars, reasonable priced, the manager at Maldon was very helpful and keen to get me the car I was after.
(Maldon) - Posted 1 month ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Despite the obvious difficulties of buying a car during a national lockdown, my experience at Quest has been great! Oliver was extremely helpful in explaining and taking me through the whole process and he took care of all the necessary paperwork seamlessly. I was also a bit concerned with not being able to view the vehicle beforehand, but when it arrived the condition was just as described on their website. Nice delivery driver and the new set of mats inside were a really nice touch too! Thank you.
(BraintreeQuestCars) - Posted 1 month ago
Dear Ms Joseph, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Ollie was very friendly and helpful from the start. Very happy with the outcome.
(BraintreeQuestCars) - Posted 1 month ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Everyone is very polite, professional and attentive . Darren Flight has given me excellent service , much appreciated 👌🍀👍✅ I feel very ‘looked after’ Thank you so much
(Maldon) - Posted 1 month ago
Dear Mrs Blair, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Excellent service from Darren at Maldon very impressed 👍
(Maldon) - Posted 1 month ago
Dear Mr Topham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Quest Motor Group is rated 4.90 based on 669 reviews