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Quest Motor Group Reviews

4.9 Rating 1,558 Reviews

98 %

of reviewers recommend Quest Motor Group

Company Reviews

4.9

Based on 1,558 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 3rd March 2024

Quest Motor Group 5 star review on 3rd March 2024

Quest Motor Group 5 star review on 7th January 2024

Quest Motor Group 5 star review on 28th August 2023

Quest Motor Group 5 star review on 20th July 2023

Quest Motor Group 5 star review on 19th July 2023

Quest Motor Group 5 star review on 19th May 2023

44

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited Quest Motors in Braintree, Essex to order my new Suzuki car at the weekend. I was able to spend quite some time with Richard who explained everything to me and treated me with respect and patience. Really, looking forward to getting my new car next year.”

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Starcevic, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“We bought a car from Quest this week. Steph was the sales assistant that dealt with us and she was amazing. So friendly and so nice, not pushy at all (like some car sales assistants appear to be). I would definitely recommend Quest to friends and family.”

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Alexander-Howarth, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Darren was very helpful without being pushy. He gave us plenty of information regarding the car we bought.”

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Daly, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service”

Posted 2 years ago

Dear Richard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Im very pleased and feel this will be a long-term relationship!”

(Quest Motor Group) - Posted 2 years ago

Dear Ms Naoum, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“So far so good pleasant sales person”

(QuestCommercials) - Posted 2 years ago

Dear Mr Copleston, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“Can not fault this company at all!! The people are amazing, the man who helped me was peter and he was the best dealer I could have asked for he helped me with everything in that day from getting the car to my insurance even though it took a long time they made me feel so comfortable. I also met a man called Martin who was extremely nice and lovely to talk to, this is far away from me but there is no doubt that I would drive up there again so I can have these people to help me find a car !!”

(QuestCommercials) - Posted 2 years ago

Dear Miss Kelly, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter, Martin and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very efficient.”

Posted 2 years ago

Dear Mr Thomson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The service I received from Russell was excellent no pressure so helpful the car I am buying is fantastic have bought quite a few cars between us from quests of maldon .I would certainly recommend them to my friends.”

(Quest Motor Group) - Posted 2 years ago

Dear Mr Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The team in Maldon did a great job. Darren Smith was my salesman and was extremely helpful in organising the right car for me and making the process nice and simple. I've not picked the car up yet but so far his service has been spot on. I was disappointed that the sales manager Martin is no longer there. Always such a lovely friendly and helpful man. The atmosphere in the showroom was always so lovely when he was around.”

Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very disappointed and upset to read on Facebook you are moving out of Maldon. I had only the same day ordered a new car. Was6told anything. When I called in the same afternoon told a letter in the post. Nothing! Feel very disappointed and let down! I certainly shouldn't have read this on social media!”

Posted 3 years ago

Dear Mrs Payne, Thanks for taking the time to leave us a review. We apologise you were not made aware that we are relocating our Maldon dealership to Braintree. We aim to continue supporting all our customers in and around Maldon from our Braintree dealership which is only a short 30-minute drive away - offering all the same great products, services and more. Please, rest assured our Braintree dealership will continue to support you and your new vehicle. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Brilliant service from all staff. So helpful and friendly.”

Posted 3 years ago

Dear Ms Clow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I had the best service from Steph”

Posted 3 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great response and personal contact”

Posted 3 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Every helpful excellent service.will recommend to others”

Posted 3 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I chose you as you are within walking distance and I wanted a main dealer. Darren Flight was most helpful and very patient whilst we tried to make up our minds as to which car to have.”

Posted 3 years ago

Dear Mr Morton, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Maldon Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Fantastic service with good honest friendly staff from buying right through to servicing, nothing is ever a problem. Lee is marvellous he is the reason I buy Vauxhall because I know I will be looked after.Olly has just seen us through our newest addition with no fuss , just good friendly service”

(Quest Motor Group) - Posted 3 years ago

Dear Mr Shelley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie, Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren of Maldon was so helpful He answered all my questions and sent videos shoo g me round the car”

Posted 3 years ago

Dear Mrs Collins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Hi this is the first time I’ve dealt with Quest Motor Group and so far I have nothing but good things to say about them. My contact at Quest is Nick Mahon at the Braintree office he is very professional In all areas. Nick is very helpful quick to reply to my emails and gets the job done. I’m buying a new van from Quest which with all the professionalism of Nick Mahon it’s stress free. 5 star. Mark green”

(QuestCommercials) - Posted 3 years ago

Dear Mark, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Everything was very straightforward, which is remarkable given the coronavirus restrictions. The website listing was very thorough and accurate, and Rich filmed a video tour of the car for me. Any questions that I had were answered promptly and completely. Upon collection, the car was spotless inside and out. I would not hesitate in recommending Quest Motors.”

Posted 3 years ago

Dear Mr Pateman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

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Quest Motor Group is rated 4.9 based on 1,558 reviews