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Quest Motor Group Reviews

4.9 Rating 1,558 Reviews

98 %

of reviewers recommend Quest Motor Group

Company Reviews

4.9

Based on 1,558 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 3rd March 2024

Quest Motor Group 5 star review on 3rd March 2024

Quest Motor Group 5 star review on 7th January 2024

Quest Motor Group 5 star review on 28th August 2023

Quest Motor Group 5 star review on 20th July 2023

Quest Motor Group 5 star review on 19th July 2023

Quest Motor Group 5 star review on 19th May 2023

44

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If the new car is as good as your sales team we will be very happy.”

(BraintreeSuzuki) - Posted 1 week ago

“I was generally pleased with the customer service provided by Quest. I was however slightly disappointed that I wasn’t shown how to use the touch screen. The clock had been adjusted and the manual hasn’t helped me to find how to do this. Still a mystery.”

(BraintreeUsed) - Posted 1 week ago

“Dropped off Friday evening was told be ready for 12 had a message come collect at 10.30. Perfect.”

(48738) - Posted 1 week ago

“I recently purchased a car from this company shocking, I asked before purchase about the condition of the paint work, was told excellent one owner been well looked after. I received my Honda Jazz covered still in polish a dent above door handle significant stone chips on the Bonet a couple are raised the car has clearly had a life in the car wash! First day out had to pull in as the tyre pressure was low second day the car would not start out side Sainsburys The battery was dead in the Key fob..actually on both of them. The parking camera has red paint on it ? Obviously had a paint job on the bumper, the car matt was torn and frayed. VERY CONCERNED ABOUT PARTING WITH ALOT OF MONEY TO A COMPANY WHO DONT CARE ONCE THEY HAVE YOUR BUISNESS STILL WAITING FOR A CALL BACK!”

Posted 1 week ago

“I’ve used them for years now and wouldn’t go elsewhere x”

(BraintreeSuzuki) - Posted 1 week ago

“Friendly and helpful staff. Went in to look at a car and left 2hrs later having bought a new car - l think that says it all!”

(BraintreeSuzuki) - Posted 1 week ago

“Car had its Soring service, on time and all found Ok in a short timescale.”

(48738) - Posted 1 week ago

“Good service and great customer service”

(BraintreeUsed) - Posted 2 weeks ago

Dear Mr Chapman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“The service I had was very good and very easy.”

(BraintreeUsed) - Posted 2 weeks ago

Dear Mark, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Can’t fault the service very professional will always take my BMW there”

(48738) - Posted 2 weeks ago

Dear Mr N Crane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Supportive, efficient and personable.”

(BraintreeSuzuki) - Posted 2 weeks ago

Dear Ms Littman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Joe has been so helpful. He’s charismatic and knowledgeable and has kept me fully updated the entire way through. Thank you.”

(BraintreeUsed) - Posted 2 weeks ago

Dear Mrs Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Joe and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“From start to finish, I felt valued. Everything was explained and matched to my needs.”

(BraintreeSuzuki) - Posted 2 weeks ago

Dear Mrs Selby, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Called into Sukuki (Quest Motors) Braintree along with several other Car Sales in the area as we were looking for a replacement car for my wife. From entering we were given a genuine greeting. From our first meeting of the Sales Executive Richard Cowan, we took an instant like to him and his relaxed approach. Richard took the time to listen to my wife's needs and expectations for her replacement car and suggested a more suitable car. From initial enquiry to the final delivery, Richard went beyond what i expected from a Sales Executive by even giving advice with completing Insurance online one sunday on his day off. He is a chap with great professional knowledge of his product, his calm delivery in advice and perfect manners to match. He definately sets the bar for his trade I strongly recommend this gentleman for your next Suzuki and gurantee you wont be disappointed.”

Posted 2 weeks ago

Dear Ian, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. We are so pleased to have received this review and are delighted that your wife found her next car under the guidance of our Suzuki Sales Manager Richard. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Took my car in for a service. Professional, efficient and couldnt be anymore helpful.”

(48738) - Posted 2 weeks ago

Dear Mr R Weemes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Very good service”

(48738) - Posted 2 weeks ago

Dear Mrs M Grubb, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit, you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 week ago

“Always helpful and friendly. The only pity is that they moved away from Maldon and are not so convenient.”

(48738) - Posted 2 weeks ago

Dear Mr J Harris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“All round excellent services at Quests Braintree.”

(48738) - Posted 2 weeks ago

Dear Mr T Hazell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Customer sevice excellent”

(48738) - Posted 2 weeks ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

“Very good”

(48738) - Posted 3 weeks ago

Dear Mr M Barrat, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 week ago

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Quest Motor Group is rated 4.9 based on 1,558 reviews