Quest Motor Group Reviews

4.90 Rating 703 Reviews
98 %
of reviewers recommend Quest Motor Group
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.93 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Quest Motor Group 5 star review on 3rd May 2021
Diane B.
Quest Motor Group 5 star review on 6th April 2021
Mrs Hastings
Quest Motor Group 5 star review on 1st April 2021
Miss Mcmahon
Quest Motor Group 5 star review on 27th March 2021
Mr Rawlins
Quest Motor Group 5 star review on 19th February 2021
Mr & Mrs. Marsh
Quest Motor Group 5 star review on 6th February 2021
Mr Saggs
Quest Motor Group 5 star review on 9th December 2020
Mr King
26
Anonymous
Anonymous  // 01/01/2019
Russell was great from start to finish. Everything was explained in detail & a quick and easy sale! Would definitely recommend.
(BraintreeQuestCars) - Posted 1 week ago
Dear Miss Rush, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Though I carried out the purchase of the vehicle online, Darren confirmed everything the following day to my complete satisfaction. It is a pity that Quest Motor Group are closing the Maldon centre at the end of May. This will mean a two hour round journey to Braintree if we wish to continue using Quest.
(Maldon) - Posted 1 week ago
Dear Mr Walpole, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Darren flight was extremely helpful kept me up to date the whole way through
(Maldon) - Posted 2 weeks ago
Dear Miss Ruskin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 week ago
Very friendly service and knowledgeable
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Blick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Perfect experience,Russell explained everything to me most helpful would recommend.
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mrs Thorpe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Excellent friendly service as always
(Braintree) - Posted 2 weeks ago
Dear Mrs Craven, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Was a little concerned about dealing with a Company nearly 300 miles away from me, everything was carried out via the internet (viewing) and the telephone with Russell. It was a painless experience, including the delivery of the vehicle to my home address.
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Pattern, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Darren smith continues to be very helpful and reliable
(Maldon) - Posted 2 weeks ago
Dear Mrs Arnull, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
A very pleasant experience. Friendly helpful salesman Darren.
(Maldon) - Posted 2 weeks ago
Dear Mr Wallwork, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Great service. Ollie is very pleasant patient and helpful. He even stayed late on two occasions as I was unable to view or test drive the car during normal opening hours.
(BraintreeQuestCars) - Posted 2 weeks ago
Dear Mr Cannata, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
They way Russel treated me was outstanding
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Mr Allen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Fantastic service - selected car online, paid holding deposit, spoke to team, took old car in part exchange and collected new car today. Cannot recommend these guys enough . Chris
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Chris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
I was very impressed with Ollie who made us feel welcome, very professional and as much as we loved the car I had no intention in buying it on the 1st viewing, but he convinced me it was too good a car to risk deliberating on. Top guy
(BraintreeQuestCars) - Posted 3 weeks ago
Dear Mr Browning, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
A very pleasant experience we had a test drive on 2 cars. All of our questions were answered it was not the usual hard sell. We collect our new car on Monday.
(Braintree) - Posted 3 weeks ago
Dear Mr Wilkinson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Excellent service and best price in the country for a new Ignis for my mam. Darren went over and above with help to get us the best deal for the ideal car we wanted. Many thanks.
(Maldon) - Posted 3 weeks ago
Dear Mrs Davies, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 weeks ago
Great service, covid safe environment, friendly
(BraintreeQuestCars) - Posted 3 weeks ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Excellent support & service from Richard & Darren at the Maldon site .
(Maldon) - Posted 4 weeks ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard, Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
Very disappointed and upset to read on Facebook you are moving out of Maldon. I had only the same day ordered a new car. Was6told anything. When I called in the same afternoon told a letter in the post. Nothing! Feel very disappointed and let down! I certainly shouldn't have read this on social media!
(Maldon) - Posted 4 weeks ago
Dear Mrs Payne, Thanks for taking the time to leave us a review. We apologise you were not made aware that we are relocating our Maldon dealership to Braintree. We aim to continue supporting all our customers in and around Maldon from our Braintree dealership which is only a short 30-minute drive away - offering all the same great products, services and more. Please, rest assured our Braintree dealership will continue to support you and your new vehicle. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
The colleague I had was really helpful and was amazing with how quickly we could collect the car thank you and would really recommend Quest Motor Group to my friends and family
(Maldon) - Posted 1 month ago
Dear Mrs Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 3 weeks ago
I was extremely impressed by the Quest Motor Group. I bought my car remotely but I had full confidence in the process and in the quality of the product.
(Braintree) - Posted 1 month ago
Dear Dr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Quest Motor Group is rated 4.90 based on 703 reviews