Quay Holidays Reviews

Name: Quay Holidays
Rating: 4.64

4.6 Rating 201 Reviews

94 %

of reviewers recommend Quay Holidays

4.6

Based on 201 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01202683333

Write Your review

Tell us how Quay Holidays made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quay Holidays 5 star review on 7th December 2019

Anonymous

Quay Holidays 5 star review on 16th May 2019

Fiona Hester

Quay Holidays 5 star review on 18th April 2019

Sonia Waters

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THEY ARE ONE OF THE BEST PEOPLE TO DEAL WITH”

Helpful Report

Posted 4 years ago

Hi Karen, We're loving your comments. Looking forward to welcoming you again soon. Best wishes, The Quay Hols Team.

Posted 4 years ago

“Fabulous house , perfect location.”

Helpful Report

Posted 4 years ago

“Booking was straightforward and staff were very helpful. Communication is excellent.”

Helpful Report

Posted 4 years ago

“The apartment was very well arranged and comfortable.”

Helpful Report

Posted 4 years ago

“We do a regular visit to the area. Our first “ check “ is with the guys at Quay Their insight is good and very much understanding , I always make everyone aware we are coming from Australia , and therefore flights etc need to be set up . My requests have always been treated well , and am happy to book direct .”

Helpful Report

Posted 4 years ago

“great location and very nice apartment”

Helpful Report

Posted 4 years ago

“Immaculate presentation of rental property on arrival.”

Helpful Report

Posted 4 years ago

“Can’t recommend Molly highly enough - so helpful with our booking.”

Helpful Report

Posted 4 years ago

Thanks for your comments. Molly is lovely! Hoping to welcome you back again soon. The Quay Hols Team.

Posted 4 years ago

“nice polite staff”

Helpful Report

Posted 4 years ago

“. .”

Helpful Report

Posted 4 years ago

“Helpful advice.”

Helpful Report

Posted 4 years ago

“Ideal location and beautiful views”

Helpful Report

Posted 4 years ago

“Excellent service, very clear communication.”

Helpful Report

Posted 4 years ago

“Excellent communication, website easy to navigate, friendly staff, very clean properties.”

Helpful Report

Posted 4 years ago

Hi Chris, thanks for your positive review! We are so glad to hear that you enjoyed your stay with us, and do hope to welcome you again in the future. with best wishes The Quay Team.

Posted 4 years ago

“The apartment was spotlessly clean and well equipped. Ideally situated for good quality cafes and restaurants, also for watching hive of activity in the busy harbour. Apartment complex felt safe and secure, pleasant and helpful concierge. Collecting and dropping off keys was seamless and Quay holiday staff were friendly and efficient.”

Helpful Report

Posted 4 years ago

Hi Susan, Delighted to hear you enjoyed your stay and that all was spot on for you. Hoping to welcome you again soon. Best wishes, The Quay Hols Team

Posted 4 years ago

“We've used Quay Holidays in the past to book holidays in Dolphin Quays and Orchard Plaza and they've always been very helpful and professional. We haven't used them for a couple of years as we've been taking our holidays in a static caravan, which we've now sold. Tried booking a holiday a couple of weeks ago in Poole online for us and 2 dogs, but the website would only accept 1 dog, contacted Quay Holidays and Kate rang the owner to ask if they would accept 2 dogs, which they did and Kate booked it for us, overriding the problem. I would highly recommend Quay Holidays.”

Helpful Report

Posted 4 years ago

Happy to help accommodating any special requests - and delighted to see you back Robert. Best regards, The Quay Team

Posted 4 years ago

“Very helpful and efficient”

Helpful Report

Posted 4 years ago

“Only at booking stage . Had hiccup booking on line advised to contact by phone . Spoke to Hannah who was able pick up my input into system so booking completed very swiftly . All paper arrived by email straight away”

Helpful Report

Posted 4 years ago

Glad we managed to sort for you Ann. Our telephone lines are open until 10pm daily to answer any queries guests may have. We look forward to welcoming you soon. Best wishes, The Quay Hols Team.

Posted 4 years ago

“Top service”

Helpful Report

Posted 4 years ago

“We have booked many holidays with Quay Holidays. From the initial booking to completing our stay in one of their holiday homes, the service has always been excellent. Staff have always been very friendly. Hence we return to holiday with Quay each year.”

Helpful Report

Posted 4 years ago

Thanks Christine - we love having you to stay and look forward to seeing you on your next visit. The Quay Hols Team

Posted 4 years ago

Quay Holidays is rated 4.6 based on 201 reviews