Quay Holidays Reviews

4.6 Rating 201 Reviews
94 %
of reviewers recommend Quay Holidays
4.6
Based on 201 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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01202683333

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Easy to book, good information provided regarding the area and the accommodation. I asked a question via email and received a positive speedy response.
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Posted 4 years ago
Thank you for this glowing review! Our local staff have excellent knowledge of the area and love giving recommendations. We look forward to seeing you soon. Best wishes, The Quay Hols Team
Posted 4 years ago
excellent service very pleased with the apartment where we are staying having stayed there before
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Posted 4 years ago
Thank you for your lovely review and for being such a loyal guest! We look forward to seeing you soon.
Posted 4 years ago
The service ans assistance by booking the flat was perfect!
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Posted 4 years ago
I was impressed that I could speak to someone on a Sunday evening about my booking even though I booked online. I also contacted the Quay Holidays office and found the staff friendly and helpful. There was a booking fee that was not included in the price shown online but it was still £100 cheaper than other online sites.
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Posted 4 years ago
I'm glad you love our staff and our prices! Thank you for the 5 star review. Best wishes, The Quay Hols Team
Posted 4 years ago
Excellent service as usual from the staff.
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Posted 4 years ago
I have been booking with Quay holidays for 6 years. They are always a pleasure to book with, very knowledgeable and friendly staff. If we have ever had a problem, day or night, there's always someone available. I also like the fact you can speak/book with someone in the evening.
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Posted 4 years ago
Thank you for this wonderful 5 star review! Our telephone lines are open until 10pm every evening. We look forward to welcoming you back again soon! Best wishes, The Quay Hols Team
Posted 4 years ago
Service with a smile
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Posted 4 years ago
Thanks Sue - we look forward to welcoming you again very soon. Best wishes, The Quay Hols Team.
Posted 4 years ago
Efficient and friendly service.
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Posted 4 years ago
Author didn't leave any comments.
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Posted 4 years ago
Really good professional service Regards Jeff
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Posted 4 years ago
Hi Jeff, Thank you for your great review! However, we are a little confused by the 1 star? Please email us and we are very happy to discuss any concerns that you have. Best wishes, The Quay Hols Team
Posted 4 years ago
lovely accomadation very polite and helpful staff very professional and helpfull
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Posted 4 years ago
Glad that you love our accommodation and staff! We hope to welcome you back to Dorset soon. All the best, The Quay Hols Team
Posted 4 years ago
Very nice, accommodating staff.
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Posted 4 years ago
Thank you for your 5 star review! Its great getting this fantastic review about our staff. Best wishes, The Quay Hols Team
Posted 4 years ago
Promt service staff were very helpful.
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Posted 4 years ago
Lovely spacious flat, with views of Quay from main room . Quiet block. Perfect for a Christmas hideaway
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Posted 4 years ago
We are glad you enjoyed your Christmas break! We hope to welcome you back to Poole soon. Best wishes, The Quay Hols Team
Posted 4 years ago
We have rented accommodation from Quay Holidays for the past 5 years. They are very efficient; the accommodation is always very clean & well appointed at a reasonable price. Each Christmas there is always a nice Xmas tree; mulled wine and everything laid ready. It is a great welcome & much appreciated.
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Posted 4 years ago
Thank you for this glowing review and for being such a loyal customer Kathryn! Glad you like the little extras we provide. We look forward to welcoming you on your next trip to Dorset! Best wishes, The Quay Hols Team
Posted 4 years ago
Servi ce is excellent
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Posted 4 years ago
Friendly and knowledgable staff and good choice of properties. Prices reasonable.
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Posted 4 years ago
We have been booking holidays at Dolphin Quays through Quay Holidays for a number of years and have always found them to be very helpful and efficient.
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Posted 4 years ago
very friendly staff and very efficient
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Posted 4 years ago
Thank you for your lovely review Linda! We hope to welcome you back soon. Best wishes, The Quay Hols Team
Posted 4 years ago
It's our 3rd stay with QH. The apartment is ideally located, with separate bedrooms it offers privacy and lots of comfort. The car can be parked safely. The staff are friendly and efficient. Great job.
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Posted 4 years ago
Quay Holidays is rated 4.6 based on 201 reviews